Refining Metric Concepts for Behavioral Health Committee

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This example explores the refinement of metric concepts for a behavioral health committee focusing on improving outcomes related to diverting individuals with behavioral health needs from arrest or incarceration. It delves into two key concepts: availability of drop-off locations and walk-in services, with refined outcomes and metrics to measure success in providing alternative responses and immediate care and support for those in need.


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  1. BEHAVIORAL HEALTH COMMITTEE EXAMPLE: METRIC CONCEPTS REFINING EXERCISE

  2. ORIGINAL CONCEPT: Availability of non- jail walk-in / drop off services CONCEPT 1: Availability of drop off locations and services in lieu of arrest and incarceration CONCEPT 2: Availability of walk-in locations for no barrier, immediate care and supports

  3. CONCEPT 1: Availability of drop off locations and services in lieu of arrest and incarceration WHAT IS THE DESIRED OUTCOME? People who have committed law violations that stem from unmet behavioral health needs are diverted into an alternative response and are not arrested or incarcerated

  4. CONCEPT 1: Availability of drop off locations and services in lieu of arrest and incarceration People who have committed law violations that stem from unmet behavioral health needs are diverted into an alternative response and are not arrested or incarcerated OUTCOME: REFINED METRIC CONCEPTS EXAMPLES: Percentage of people with behavioral conditions that are arrested for trespass is decreased People with behavioral health conditions that are diverted from arrest report that their needs are being met

  5. CONCEPT 2: Availability of walk-in locations for no barrier, immediate care and supports WHAT IS THE DESIRED OUTCOME? People who have behavioral health conditions can access walk-in services that are zero barrier to receive care-based supports

  6. CONCEPT 2: Availability of walk-in locations for no barrier, immediate care and supports People with behavioral health conditions access walk-services that have no barriers for care-based supports instead of emergency services OUTCOME: REFINED METRIC CONCEPTS EXAMPLES: People with behavioral health conditions that access walk-in services report their preferences for walk-in services instead of emergency services People with behavioral health conditions that access walk-in locations report how the walk-in services improved their lives

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