Promoting Disability Inclusion and Effective Communication Strategies
Explore the importance of disability inclusion, traditional land acknowledgements, the PAUSE model, and communication tips for respectful interactions. Learn about language sensitivity and the impact of communication breakdowns in promoting understanding and inclusivity.
- Disability Inclusion
- Effective Communication
- Traditional Land Acknowledgement
- PAUSE Model
- Language Sensitivity
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Presentation Transcript
Disability and Inclusion Together We Thrive
Acknowledgement of Country Activ Pathways acknowledges the Traditional Custodians of the land on which we meet today, and pays respect to their Elders past, present and emerging. We extend that respect to Aboriginal and Torres Strait Islander peoples here today.
Language matters How long have you been wheelchair- bound? How long have you used a wheelchair? Sorry I m feeling a bit mentally defective today, can you say that again? Sorry, can you say that again?
Communication Tips 1. Gain attention 2. Ask communication preference 3. Assume competence 4. Appropriate and respectful 5. Wait 6. Check understanding
Communication break down If they don t understand KEEP TRYING If you don t understand KEEP TRYING
Explain words simply Financial abuse is the illegal or unauthorized use of a person s property, money, pension book or other valuables (including changing the person's to name the abuser as heir), often fraudulently obtaining, followed by deprivation of money or other property, or by eviction from own home. - Wikipedia Financial abuse
Explain words simply Financial abuse is when someone: Financial Uses money in ways that hurt you abuse Controls your money
Scheduling appointments Timing Track appointments Meeting location
Scheduling appointments Dear Ben, Dear Ben, I am looking forward to our appointment on the 17th of April at 9:00 am via video link. A separate email has been forwarded to you containing the link to join the meeting. Please be sure to click on the link to join in a timely manner. If you need to reschedule this appointment please call our office.. Your Video Meeting: Date: Wednesday 17 April Time: 9:00am Click on this link to join Call 9346 2222 if you can t come
During Appointments Check in regularly Give a clear structure Encourage advocates Provide a checklist for follow-up actions Don t rely on the client to write or read
Virtual environments Encourage support Provide a checklist Know your accessibility features Ensure a quiet, private space Face the camera Take breaks
Shirley Administration Assistant Activ Pathways
In conclusion Be the change Focus on what you can do Together we thrive!
Activ Pathways We are passionate about training inclusion Supporting independence for people with disability for 15 years through training Part of WA's largest registered NDIS provider Come say hello to us at our Marketplace stall Please get in touch to learn more about our disability and inclusion training! www.activ.asn.au/what-we-do/education-training rto@activ.asn.au
