Production Loss Analysis on Smart ID Card Applications Over the Years

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This analysis presents estimated production loss data on Smart ID card applications for multiple provinces and banks for the years 2019 to 2023. The data includes hours lost annually, categorized by province and type of institution, highlighting the impact on productivity in various regions.


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  1. ANNEXURE A ESTIMATED PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: 2019/20 Hours Lost Province EC 7 992 FS 2 997 GP 4 621 KZN 3 283 LP 2 568 MP 5 990 NW 2089 NC 2 122 WC 4 415 GP BANKS 1582 WC BANKS 146 MP BANK 46 LP BANK 16 TOTAL 37 867 1

  2. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: 2020/21 Total Hours Lost Province ANNUAL EC 7,661 FS 819 GP 2,755 KZN 1,964 LP 2,331 MP 2,057 NW 1,266 NC 4,291 WC 844 GP BANKS 122 WC BANKS 0 EC BANKS 0 MP BANKS 53 KZN BANKS 0 LP BANKS 17 TOTAL 24,180 2

  3. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: 2021/22 Annual PROVINCE Hours lost 6,402 EC FS GP KZN LP MP NW NC WC 1,545 1,436 2,622 2,816 3,175 2,512 2,573 4,153 115 GP BANKS WC BANKS EC BANKS MP BANKS KZN BANKS LP BANKS TOTAL 69 0 97 269 69 27,853 3

  4. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: SYSTEM RELATED : 2022/23 PROVINCE Year to Date: Hours Lost EC FS GP KZN LP MP NW NC WC 9311 3468 5537 1 679 3454 5529 4457 2375 3940 906 519 188 142 GP BANKS WC BANKS EC BANKS MP BANKS KZN BANKS LP BANK (S) TOTAL 57 129 41 691 4

  5. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: LOAD SHEDDING : 2022/23 Year to Date: Hours Lost PROVINCE EC 2691 FS 749 GP 331 KZN 863 1526 LP MP 864 NW 791 NC 1005 WC 502 TOTAL 9 322 5

  6. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: SYSTEM RELATED : 2023/24 (up to Dec 2023) Hours lost: PROVINCE Year to Date 4 935 1 214 4678 3200 2 275 4 024 2 256 1 003 818 955 24 18 119 88 31 6 25 644 EC FS GP KZN LP MP NW NC WC GP BANKS WC BANKS EC BANKS MP BANKS KZN BANKS LP BANKS NC BANKS TOTAL 6

  7. PRODUCTION LOSS ON SMART ID CARD APPLICATIONS: LOAD SHEDDING : 2023/24 (up to Dec 2023) Hours lost PROVINCE Year to Date EC 2 139 FS 229 GP 684 KZN 3 200 LP 2 697 MP 530 NW 1 684 NC 1 543 WC 887 TOTAL 13 593 7

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