Cash Assistance Card System Overview in Bekaa Valley, Lebanon
This presentation provides details on the dual card system for cash assistance in Bekaa Valley, Lebanon. It explains the two cards - CSC ATM Card and WFP E-Card, their purposes, features, usage instructions, and what to do in case of issues. The WFP E-Card is for food assistance, whereas the CSC ATM Card offers cash assistance for winter needs. Important information such as where to use, how to use, and when to use each card is highlighted, along with essential contact details for problem resolution.
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Presentation Transcript
CSC ATM Card & WFP E-Card (electronic voucher) Bekaa Valley, Lebanon 5 November 2013
Explaining the 2 card system Type of cash assistance Purpose, amount, donor(s) Identifying features: How to tell the cards apart Where to use How to use When to use What to do in case of problems
WFP E-Card Funded by: WFP Identifying features Blue card MasterCard logo ProGres number In case of problems, call the Hotlines: 03 24 24 77 01 24 24 77
WFP E-Card What type of cash: Cash assistance for FOOD replacing the paper voucher $27 per voucher (per person) Where to use it: At participating merchants points of sale How to use it: Bring card + UNHCR certificate (proof of identity) When to use it: Before the end of the month Otherwise you will lose the money (like a paper voucher)
CSC ATM Card Funded by: UNHCR (registered population) Identifying features White card No logos Serial number DRC01008 WV23000 A07800 In case of problems, call the Hotline: 01 73 48 08
CSC ATM Card What type of cash: Unconditional cash assistance to assist families during the winter (replacing in-kind assistance) 220,000 LBP per family for winter (DRC North Bekaa only) 60,000 LBP per family for NFIs Where to use it: Any cash machine (ATM) The money can be spent on anything How to use it: Bring card, enter PIN (memorize it), follow instructions on machine, receive cash When to use it: Any time unspent money will stay on the card
Main messages for refugees Use the identifying features of the card to remember how to use each card: Blue with ProGres number is for FOOD at merchants White with other code is for CASH at ATM machines Spend the money as soon as possible Keep both cards in safe, dry spaces away from mobiles You will never have to pay to receive cash assistance (no fees: not at ATMs, not at shops) Call hotlines or approach an organization if you have any questions at all!
