Overview of CompTIA Program at CUNY Kingsborough Community College

The CompTIA Program at CUNY Kingsborough Community College offers a free online training program funded by the U.S. DOL to help individuals kickstart a career in information technology. The program covers the fundamentals of PC hardware & software, preparing students for the A+ certification exam. Eligible students can benefit from internship and employment assistance upon program completion. The curriculum includes topics such as PC installation, troubleshooting, network connections, security, and cloud computing, divided into Core 1 and Core 2 segments.

• CompTIA Program
• Information Technology
• A+ Certification
• CUNY Kingsborough
• Career Development

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1. CompTIA A+ Information Session CUNY Kingsborough Community College Spring 2022 Alita Maristany CompTIA Program Director Alissa Levine Director of Programs, Division of Workforce Development Steve Munson CompTIA A+ Instructor

2. About the Program The CompTIA Program is a Free online training program funded by the U.S. DOL CompTIA A+ is considered the starting point for launching a career in information technology The A+ course will cover the fundamentals of PC hardware & software, and help students prepare for the A+ certification exam The course will begin in January 2022 and run for approximately 18 weeks Enrollment will be approximately 25 students per cohort Internship and employment assistance will be available to students who complete the program

3. Eligibility Requirements 18 years of age or older Proficient in English Attained a High School Diploma or equivalency Eligible to work in the United States Possess working knowledge of PCs and windows Possess a PC computer with internet connection for class

4. What is CompTIA? The Computer Technology Industry Association (CompTIA) CompTIA is a non-profit trade association that provides professional certifications for individuals working in the IT industry CompTIA is considered one of the industry s top trade associations CompTIA A+ is considered one of the first steps in building a career in IT

6. Image of A+ Instructor, with link to YouTube video. Video Why get A+ certified

7. Curriculum The curriculum will cover the fundamentals of PC hardware, software and peripherals. Students will learn PC installation and troubleshooting, network connections, operating systems, security and cloud computing The course is instructor led, and students will use CertMaster Learn e-learning tool CertMaster Learn is interactive and self-paced, and combines instructional lessons with assessments, videos, labs and performance base questions to help students prepare for the A+ certification exam The curriculum is divided into two parts Core 1 and Core 2 (Hardware and Software)

8. A+ Certification Exam There are two parts to the A+ certification exam Core 1 (Hardware) and Core 2 (Software) Exams are 90 minutes each, multiple choice, with drag & drop, and performance based questions Core 1 Exam covers Mobile Devices, Networking, Hardware, Virtualization, Cloud computing and Network troubleshooting Core 2 Exam covers Operating Systems, Security, Software Troubleshooting, and Operational Procedures

9. Careers Potential Jobs Include - Field Service Technician, Help Desk Technician, IT Specialist and Technical Support Specialist Intel, Dell, Nissan, Blue Cross/Blue Shield and HP all look for the CompTIA A+ certification when hiring for jobs (CompTIA) Starting salaries can range from 35k - 50k The employment of computer support specialists is projected to grow 12% from 2014 to 2024, faster than the average for all occupations. (U.S. Bureau of Labor Statistics)

10. Careers Cont. Entry level IT professionals often have the following job responsibilities: Diagnose and solve computer issues Provide remote technical support over the phone or internet Set up accounts for new users Backup and restore data files Install and train end users in new technologies Test new technology

11. A person in a suit and tie Description automatically generated with medium confidence Video Advancing your career with CompTIA Video Advancing your career with CompTIA

12. Qr code to assessment quiz The ideal student for the program is not only interested in IT, but they have an affinity for it, meaning they love to explore, and learn about technology. Next Steps Qr code to intake application Take the Assessment Quiz - The Assessment Quiz will give you an idea of the topics that will be covered during the course Fill out the Intake Application Submit the required documents Qr code to required documents Schedule an interview

13. Thank You Contact Alita Maristany E-mail CUNY.CCC@KBCC.cuny.edu Phone (718) 368 6748 Website http://cewdkbcc.com/comptia-training/