Navigating Change in Electronic Resource Management: Lessons from Universities

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Explore the experiences of University at Buffalo and Texas A&M University in transitioning between electronic resource management systems, highlighting key challenges, strategies, and outcomes. Gain insights into the shifting landscape of library technology and the importance of adaptation in meeting evolving needs.


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  1. If at First You Dont Succeed, Try Another ERM ER&L 2015 Susan Davis, University at Buffalo (SUNY) Eric Hartnett, Texas A&M University ER&L 2015 1

  2. Agenda Agenda Introduction Time to Move On? Making the Move Do Over! Yes! Letting Go Tips and Tricks Questions and discussion ER&L 2015 2

  3. Introduction and Background Introduction and Background University at Buffalo Switched from one commercially available system to another in 2012 Texas A&M University Switched from commercially available system to an open source system in 2011 ER&L 2015 3

  4. History of ERMS at UB History of ERMS at UB Implemented Innovative Interfaces Inc. s stand alone ERM in 2005 ERM Review Task Force in 2011 Switched to Serials Solutions 360 Resource Manager in 2012 Largest campus in SUNY system (about 26,000 FTE) Acquisitions budget about $9 million ER&L 2015 4

  5. About Texas A&M University 6th largest university in the country 50,000+ students Spent approximately $12 million for electronic resources in past three years for 800 databases 85,000 e-journals 400,000 e-books

  6. TAMUs ERMS Gold Rush ERMS System Libraries website ILS Files on network Files on individuals computers Paper files TAMU System subscriptions

  7. Time to move on? Time to move on? Why make a change? Understand your environment Bid for new ERM vendor or as part of Link Resolver/Discovery/LMS package? Needs have changed New players in the library New products in the marketplace Understand your role Leading the search? On search committee/task force? On the sidelines? ER&L 2015 9

  8. Making the Move Making the Move-- --The Process The Process Set your goals Environmental scan Budget/Staffing/Deadlines Demonstrations/visits Analysis/Testing Selection Conversion Happily ever after! ER&L 2015 10

  9. What is CORAL? Open source ERMS developed by The University of Notre Dame s Hesburgh Library http://coral-erm.org/ Made up of four (now five) independent modules: Organizations Licensing Usage Statistics Resources Management* *Released January 2015 ER&L 2015 12

  10. Do Over! Do Over! Second chances are great! This ERM will be perfect! Learn about ERM #2 Apply lessons learned from ERM #1 Evaluate the information you were tracking in ERM #1 Conversion Crosswalks Overlap with ERM #1 or Data capture What to do with the information left behind? ER&L 2015 13

  11. A&Ms migration Gold Rush ERMS System Libraries website ILS Files on network Files on individuals computers Paper files sysCORAL CORAL Organizations Licensing Resources

  12. Letting Go Letting Go Successes Improved functionality Centralized access to important information Simplified some workflows One less silo ER&L 2015 15

  13. Letting Go Letting Go Failures Documentationefforts Lackoftotalbuy-infromallstaff Somefeaturesdidnotpanoutasexpected Notyetfullyimplemented (successtobe?) ER&L 2015 16

  14. You Will Survive! You Will Survive! ERM #1 is a thing of the past; long live ERM #2! ERM #3 What did you say? WHEN?????????????????? ER&L 2015 17

  15. Tips and Tricks Tips and Tricks Make a conversion plan Prioritize requirements Review existing data Review existing documentation Buy in from staff and administration What can your new vendor do to help? Be flexible and iterative Develop a realistic timetable with opportunities for successes along the way ER&L 2015 18

  16. More Tips and Tricks More Tips and Tricks Communication constant and frequent Participate in user groups Take advantage of refresher training Periodically review and assess Keep up with trends in the marketplace Did we mention developing and maintaining documentation? Have an end point ER&L 2015 19

  17. What Lies Ahead? What Lies Ahead? Track additional resources Make use of the system s other features and functionality Improve documentation Plan for the next ERM system? ER&L 2015 20

  18. Questions and Discussion Questions and Discussion Eric Hartnett Electronic Resources Librarian Texas A&M University ehartnett@library.tamu.edu Susan Davis Acquisitions Librarian for Continuing Resources University at Buffalo unlsdb@buffalo.edu You! Thank ER&L 2015 21

  19. ER&L 2015 22

  20. ER&L 2015 23

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