Mobile Solution for Health Extension Workers in Ethiopia
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A Mobile Solution
for
Health
Extension Workers
in
Ethiopia
Leona Rosenblum
June 21, 2018
•
Ethiopia’s Health
Extension Worker
Program
provides primary health
care services to the
community
•
Key Challenges
–
Coverage
–
Timeliness
–
Quality
–
Referral Linkages
BACKGROUND + OBJECTIVES
APPLICATION OVERVIEW
APPLICATION WORKFLOW
FMOH
vision and
decision making
Clearly defined
goals
& scope
- improving
service delivery
through a mobile job
aid at HEW level
User-centered
process-
iterative phased design is
key
Users
value application
,
particularly in faster and
more complete
information sharing
between levels
KEY SUCCESSES + LESSONS
LEARNED
QUESTIONS +
DISCUSSION
This presentation discusses a mobile solution designed to enhance health extension workers' effectiveness in Ethiopia by improving service delivery through various health modules and data-driven management. Key challenges, application overview, workflow, successes, and lessons learned are highlighted.
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Presentation Transcript
A Mobile Solution for Health Extension Workers in Ethiopia Leona Rosenblum June 21, 2018
BACKGROUND + OBJECTIVES Ethiopia s Health Extension Worker Program provides primary health care services to the community Key Challenges Coverage Timeliness Quality Referral Linkages
APPLICATION OVERVIEW Release 1 Reporting/ Data Driven Management -ANC 4+ -Delivery Referral -PNC -Newborn/PSBI -PMTCT Indicator -MDSR Indicator HEW SERVICE DELIVERY WORKFLOW HEW HEALTH SERVICE MODULES HEW Client Interaction Reminders/ Notifications Appointment Management Defaulter Tracking Registration Release 2 Referrals to Health Center -Essential Nutrition Actions -EPI -Notifiable Diseases -Family Planning Supervision for Improved Performance Release 3 -CBNC -ICCM
KEY SUCCESSES + LESSONS LEARNED FMOH vision and decision making User-centered process- iterative phased design is key Clearly defined goals & scope- improving service delivery through a mobile job aid at HEW level Users value application, particularly in faster and more complete information sharing between levels
QUESTIONS + DISCUSSION
