Medicare Reporting and Reimbursement Guidelines for Healthcare Providers

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Julie Quinn, CPA
VP, Compliance & Cost Reporting
Health Services Associates
Southeast Regional Office
      Health Services Associates
2 East Main Street    
 
54 Pheasant Ln
Fremont, MI 49412  
 
Ringgold, GA
Ph: 231.924.0244
 
231.250.0244
Fx: 231.924.4882
 
888.200.4788
Promoting Access to Health Care
Learn how to report telehealth costs and
visits on the cost report
Discuss common commingling issues and
mitigation strategies
Learn how to report and get reimbursed for
Covid vaccines and monoclonal antibody
treatments
Learn what bad debt can be claimed on the
cost report and required documentation
Due 5 Months 
after clinic’s fiscal year end
Reconciles 
Medicare’s interim payment method to
actual cost per visit
Determines 
future interim payment
 rates
It is where you 
get paid 
for:
Pneumococcal and Influenza 
vaccine costs
Medicare 
Bad Debt
NEW: Covid vaccine administration & Monoclonal
Antibody Products
COST / VISITS
=RATE
RHC COST / RHC VISITS
=
RHC RATE
Cost:  Worksheet A/M-1
A-6  is where we reclassify cost
A-8 is where we take things off and put things on
Visits: Worksheet B/M-2
Rate/Settlement: Worksheet C/M-3
Vaccines: Worksheet B-1/M-4
Independent RHCs THROUGH APRIL 1, 2021
:
Subject to a ceiling/cap = $87.52
Independent RHCs AFTER APRIL 1, 2021:
Subject to a ceiling/cap = $100.00 4/1-12/31/21
Increasing cap through 2028 when cap will be
$190.00
January 1 –March 31 
$87.52.
On April 1 – Dec 31 
$100.00
It then rises as follows:
2022   $113.00
2023   $126.00
2024   $139.00
2025   $152.00
2026   $165.00
2027   $178.00
2028   $190.00
Provider based >50 bed hospital
: Capped
same as independent
Provider based <50 bed hospital
:
 Actual cost per visit from reports ending in
2020, indexed by MEI for existing RHCs
Capped same as others for new provider based
RHCs after 12/31/2020
RHC COST / RHC VISITS
=
RHC RATE
Compensation for healthcare staff
Compensation for physician supervision
Medical Supplies
Malpractice/License fees/CME
Malpractice and other insurance (Premium can not
exceed amount of aggregate coverage)
Professional Dues and Subscriptions
Medical Supplies
Flu and Pneumo – Vaccine and supply costs
Direct cost of Monoclonal Antibody treatment supplies
TWO TYPES
FACILITY
ADMINISTRATIVE
Rent
Insurance
Interest on Mortgage
Utilities
Depreciation
Other building
expenses
Office salaries
Office supplies
Legal/Accounting
Telephone/IT costs
Other administrative
costs
ONLY LEAVE AMOUNTS IN THE
NON-RHC SECTION IF THEY
NEED TO CAPTURE OVERHEAD
If it is paid/covered within the RHC All-
Inclusive rate – report in RHC section
If is it 
paid outside of the RHC rate 
or carved
out and billed by another entity it is 
NON-
RHC
Lab
 
X-Ray
EKG
CCM
Telehealth
Technical component of Lab, X-Ray, EKG 
are
billed to part B and paid over and above the
RHC AIR.
If is it 
paid outside of the RHC rate 
or carved
out and billed by another entity it is 
NON-
RHC
Chronic Care Management 
is not a visit and
not paid at the AIR.
If is it 
paid outside of the RHC rate 
or carved
out and billed by another entity it is 
NON-
RHC
Telehealth 
is not an RHC visit and not paid at the
AIR.
Telehealth visits 
are not reported as RHC visits
If is it 
paid outside of the RHC rate 
or carved out
and billed by another entity it is 
NON-RHC
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Worksheet A-6: Used to reclassify costs to
appropriate cost centers to capture overhead
Worksheet A-8: Used to non-allowable or
non-RHC costs that do not use clinic
overhead
Lab, X-ray, EKG
Billed to Part B by independent RHCs
Billed through hospital and included in
hospital costs for provider-based RHCs
Method A: Time the person
Method B: Time the test
Method A:  Time the person
Allocate % of time for non-RHC carve out for staff
performing non-RHC lab/
X-ray/EKG duties vs. RHC duties
Time studies of staff to support the allocated carve
out
Method B – Time the test
Calculate time per test
Multiply by number of tests performed
Take hours calculated from Method A or B
Multiply by average hourly wage
Reclassify resulting non-RHC wages into
non-reimbursable cost center
Is CCM handled by an outside company?
Exclude direct CCM costs
Exclude associated billing costs/incremental
overhead costs
Is CCM done in the clinic, by clinic staff?
Reclassify direct healthcare staff costs into Non-
RHC cost center
New line 80 on independent reports
If staff performing CCM and/or
Telehealth wear multiple hats in your
clinic, use same calculations/methods
as Lab/X-Ray/EKG
Method A: Time the person
Method B: Time the service
Take hours calculated from
Method A or B
Multiply by average hourly wage
Reclassify resulting non-RHC
wages into non-reimbursable
cost center
Pre-COVID
: RHCs may serve as an
originating site for telehealth services
During PHE
: RHCs may serve as either
the originating or distant site
Originating site is the location of the
patient at the time of service.
 
Cost of providing telehealth services
must be classified in the Non-RHC
section on Line 79 for Independent,
Line 25.01 Provider Based
Method A: Time the person
Complete time studies
Method B: Time the visit
Average per partial time studies
Average using CPT
Method A:  Time the person
Allocate % of time for non-RHC carve out for staff
performing telehealth visits
Time studies of staff to support the allocated carve
out
Method B – Time the average visit
Partial time studies
CPT codes basis
Other
Multiply by number of tests performed
Take hours calculated from Method A or B
Calculate telehealth hours as a percent of
total healthcare hours
Multiply by total healthcare wages
Reclassify resulting non-RHC wages into
non-reimbursable cost center
Health Services Associates, Inc.
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Rules on Comingling can be found in the
Medicare Benefit Policy Manual Chapter 13 –
Section 100 – Commingling
Health Services Associates, Inc.
Commingling refers to the 
sharing of RHC or
FQHC space, staff (employed or contracted),
supplies, equipment, and/or other resources
with an onsite Medicare Part B or Medicaid
fee-for-service practice operated by the same
RHC or FQHC physician(s) and/or non-
physician(s) practitioners.
Commingling is prohibited in order to prevent:
Duplicate Medicare or Medicaid reimbursement
(including situations where the RHC or FQHC is
unable to distinguish its actual costs from those
that are reimbursed on a fee-for-service basis),
or
  
Selectively choosing 
a higher or lower
reimbursement rate for the services. (Known as
‘financial triage’)
 
RHC and FQHC practitioners 
may not furnish
RHC or FQHC-covered professional services
as a Part B provider 
in the RHC or FQHC, or in
an area outside of the certified RHC or FQHC
space, 
such as a treatment room adjacent 
to
the RHC or FQHC, during RHC or FQHC hours
of operation.
 
If an RHC or FQHC is located in the same building
with another entity such as an unaffiliated
medical practice, x-ray and lab facility, dental
clinic, emergency room, etc., the RHC or FQHC
space must be clearly defined
.  If the RHC or
FQHC leases space to another entity, 
all costs
associated with the leased space must be carved
out of the cost report.
 
RHCs and FQHCs that share resources (e.g.,
waiting room, telephones, receptionist, etc.) with
another entity must maintain accurate records to
assure that all costs claimed for Medicare
reimbursement are only for the RHC or FQHC
staff, space, or other resources.  
Any shared
staff, space, or other resources must be allocated
appropriately between RHC or FQHC and non-
RHC or non-FQHC usage to avoid duplicate
reimbursement.
 
This commingling policy does not prohibit a
provider-based RHC from sharing its health care
practitioners with the hospital emergency
department in an emergency, or prohibit an RHC
physician from providing on-call services for an
emergency room, as long as the RHC would
continue to meet the RHC conditions for
coverage even if the practitioner were absent
from the facility.
 
The RHC 
must be able to allocate
appropriately the practitioner's salary
between RHC and non-RHC time.  
It is
expected that the sharing of the physician
with the hospital emergency department
would not be a common occurrence.
 
The MAC/FI has the authority to determine
acceptable accounting methods for allocation
of costs between the RHC or FQHC and
another entity.  In some situations, the
practitioner’s employment agreement 
will
provide a useful tool to help determine
appropriate accounting.
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Seasonal Influenza, Pneumovax and Covid Vaccines
and Monoclonal Antibody reporting have four
data elements:
Staff Time Ratio
Total given of each to ALL insurance types
Total Medicare given of each (Medicare log must
accompany cost report)
Cost of vaccines/antibodies must be reported in (or
reclassified to) the appropriate cost centers on A for
independent RHCs.
Total number of clinical staff hours worked
per year becomes the denominator in the
vaccine ratio.  
All clinical staff 
are included, as
all clinical salaries are used in the cost report
calculation
Physicians
RN/LPN
MA
Ten minutes is the accepted time per vaccine
administration for Flu and Pneumo
Time Studies recommended for Covid
vaccines & antibody treatments
Total Vaccines x 10 minutes/60 minutes =
‘total vaccine administration hours’
Divide ‘total vaccine administration hours’ by
total clinical hours worked for 
Staff Time
Ratio
Clinic must maintain logs of Influenza,
Pneumococcal, and Covid vaccines and
Monoclonal Antibody Products administered
Invoices for the cost of  Influenza and
Pneumococcal vaccine should be submitted
with the cost report
Submit vaccine logs electronically if possible
Clinic must maintain logs of Covid vaccines
administered
For Medicare beneficiaries (Regular and Med.
Advantage)
Patient Name
 
Medicare Number
Date of Vaccine
Vaccine brand
undefined
 
Medicare Bad Debt IS:
 Deductibles and Coinsurance amounts
uncollectible from Medicare beneficiaries after
reasonable collection efforts
Paid at 65% on the Medicare Cost Report
Medicare Bad Debt IS NOT:
Uncollected deductibles and coinsurance from:
Private pay patients or any other non-Medicare
beneficiary
Medicare Advantage or Medicare Part B
Charity, Courtesy, and Third-Party Payer Allowances
Uncollected amounts due from other payers
Disputed Medicare claims
Bad debt log is for Medicare deductibles and
coinsurance deemed uncollectible and 
written off
clinic’s books
 during the cost reporting period.
It can, and most often does, contain 
dates of service 
prior to the current cost reporting period.
Based on write off date, not date of service!
The 
CFR at 42 CFR 413.89(f)
 requires that the
uncollectible Medicare deductible and
coinsurance be charged off as bad debts 
in the
accounting period when the bad debt is
determined to be worthless.
Debt must be related to covered services and
derived from deductible and coinsurance amounts.
Provider must establish that reasonable collection
efforts were made.
Debt was actually uncollectible when claimed as
worthless.
Sound business judgment established that there
was no likelihood of recovery at any time in the
future.
Two types of Medicare bad debts:
Indigent or Medically Indigent Patients
No collection efforts required for Medicaid
beneficiaries.  Must bill Medicaid and retain
remittance advice as documentation
Patients not deemed to be indigent:
Collection efforts required
Automatic indigence determination for
Medicare/Medicaid dual-eligible beneficiaries
Must bill 
Medicaid for proof of eligibility and apply
any Medicaid payments, if applicable.
Must have a processed State Medicaid remittance
advice before allowing dual eligible bad debts
Indigent patients not eligible for Medicaid:
Indigence must be 
determined by the provider
, not
by the patient (i.e., a patient's signed declaration of
his inability to pay his medical bills cannot be
considered proof of indigence
Take into account a patient's 
total resources 
which
would include, but are not limited to, an analysis of
assets (only those convertible to cash, and
unnecessary for the patient's daily living), liabilities,
and income and expenses
SAME EFFORT 
applied to any bill:
Collection letters
Phone calls
Collection agency (if used for non-Medicare
patients)
If after reasonable and customary
attempts to collect a bill, the debt
remains unpaid more than 120 days
from the date the first bill is mailed to
the beneficiary, the debt may be deemed
uncollectible.
Any payments received from the
beneficiary re-starts the 120
uncollectability timeframe
Must be consistent among all payer types
Must involve the issuance of a bill on or
shortly after the date of service
Should include other actions such as:
Subsequent billings
Collection Letters
Telephone Calls or personal contacts with this party
Must constitute a GENUINE, rather than a
token, collection effort.
May involve the use of a Collection Agency in
addition to or in lieu of subsequent billing by
the clinic.  If used:
Refer all uncollected patient charges of 
like amount
regardless of class of patient
If the collection agency collects from the beneficiary,
the FULL AMOUNT collected must be applied to the
Medicare bad debt
Collection agency fees applicable to the collection of
the debt can be recorded as an administrative
expense on the clinic’s financial statements
Do 
NOT
 include a “
MEDICARE
COLLECTION POLICY” 
section
within your collection policy.
(This will indicate different
treatment/procedures for the collection of
Medicare bad debts and cause your bad debts
to be disallowed at audit)
Within the section of the collection policy
that outlines the procedure for bad debt
write off (consistent among all patient
classes), include a section that explains how
to complete the Medicare bad debt log:
How to fill out the log
Documentation maintenance
Referral to the cost report
Patient Name
HIC number
Date of service
Whether the patient has
been deemed indigent
and their Medicaid
number if this was the
method utilized to
determine indigence
Date the first bill was
sent to the beneficiary
Date the bad debt was
written off
Remittance advice date
Deductible and
coinsurance amount
Total Medicare bad debt
(reduced by recoveries)
 
 
Julie Quinn, CPA
VP, Compliance & Cost Reporting
231.250.0244
jquinn@hsagroup.net
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Explore essential information on reporting telehealth costs, bad debt claiming, and Medicare reimbursement for Covid vaccines. Learn about reconciliation processes, interim payment determinations, and compliance strategies in healthcare finance. Discover rate calculations, cost worksheets, and payment ceilings for Independent RHCs. Stay updated on regulatory changes and best practices in healthcare financial management.

  • Healthcare
  • Medicare
  • Reporting
  • Reimbursement
  • Finance

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  1. Health Services Associates 2 East Main Street Fremont, MI 49412 Ph: 231.924.0244 Fx: 231.924.4882 Health Services Associates Julie Quinn, CPA Julie Quinn, CPA 54 Pheasant Ln Ringgold, GA 231.250.0244 888.200.4788 VP, Compliance & Cost Reporting Health Services Associates Southeast Regional Office VP, Compliance & Cost Reporting Health Services Associates Southeast Regional Office Promoting Access to Health Care Promoting Access to Health Care

  2. Learn how to report telehealth costs and visits on the cost report Discuss common commingling issues and mitigation strategies Learn how to report and get reimbursed for Covid vaccines and monoclonal antibody treatments Learn what bad debt can be claimed on the cost report and required documentation

  3. Due 5 Months Reconciles actual cost per visit Determines future interim payment It is where you get paid Pneumococcal and Influenza vaccine costs Medicare Bad Debt NEW: Covid vaccine administration & Monoclonal Antibody Products Due 5 Months after clinic s fiscal year end Reconciles Medicare s interim payment method to future interim payment rates get paid for: Bad Debt NEW: Covid vaccine administration & Monoclonal Antibody Products vaccine costs

  4. COST / VISITS =RATE COST / VISITS =RATE

  5. RHC COST / RHC VISITS = = RHC RATE RHC COST / RHC VISITS RHC RATE

  6. Cost: Worksheet A/M-1 A-6 is where we reclassify cost A-8 is where we take things off and put things on Visits: Worksheet B/M-2 Rate/Settlement: Worksheet C/M-3 Vaccines: Worksheet B-1/M-4

  7. Independent RHCs THROUGH APRIL 1, 2021 Subject to a ceiling/cap = $87.52 Independent RHCs THROUGH APRIL 1, 2021: Independent RHCs AFTER APRIL 1, 2021: Subject to a ceiling/cap = $100.00 4/1-12/31/21 Increasing cap through 2028 when cap will be $190.00 Independent RHCs AFTER APRIL 1, 2021:

  8. It then rises as follows: January 1 March 31 $87.52. $87.52. 2022 $113.00 2023 $126.00 2024 $139.00 2025 $152.00 2026 $165.00 2027 $178.00 2028 $190.00 2022 $113.00 2023 $126.00 2024 $139.00 2025 $152.00 2026 $165.00 2027 $178.00 2028 $190.00 On April 1 Dec 31 $100.00 $100.00

  9. Provider based >50 bed hospital same as independent Provider based >50 bed hospital: Capped Provider based <50 bed hospital Actual cost per visit from reports ending in 2020, indexed by MEI for existing RHCs Capped same as others for new provider based RHCs after 12/31/2020 Provider based <50 bed hospital:

  10. RHC COST / RHC VISITS = = RHC RATE RHC COST / RHC VISITS RHC RATE

  11. RHC Healthcare Costs Overhead Non-RHC

  12. Compensation for healthcare staff Compensation for physician supervision Medical Supplies Malpractice/License fees/CME

  13. Malpractice and other insurance (Premium can not exceed amount of aggregate coverage) Professional Dues and Subscriptions Medical Supplies Flu and Pneumo Vaccine and supply costs Direct cost of Monoclonal Antibody treatment supplies

  14. TWO TYPES TWO TYPES FACILITY ADMINISTRATIVE

  15. Rent Utilities Insurance Depreciation Interest on Mortgage Other building expenses

  16. Office salaries Telephone/IT costs Office supplies Other administrative costs Legal/Accounting

  17. Overhead Healthcare Non-RHC

  18. ONLY LEAVE AMOUNTS IN THE NON NEED TO CAPTURE OVERHEAD ONLY LEAVE AMOUNTS IN THE NON- -RHC SECTION IF THEY NEED TO CAPTURE OVERHEAD RHC SECTION IF THEY

  19. If it is paid/covered within the RHC All- Inclusive rate report in RHC section If is it paid outside of the RHC rate out and billed by another entity it is NON RHC paid outside of the RHC rate or carved NON- - RHC

  20. Lab Lab CCM CCM X X- -Ray Ray Telehealth Telehealth EKG EKG

  21. Technical component of Lab, X billed to part B and paid over and above the RHC AIR. Technical component of Lab, X- -Ray, EKG Ray, EKG are If is it paid outside of the RHC rate out and billed by another entity it is NON RHC paid outside of the RHC rate or carved NON- - RHC

  22. Chronic Care Management not paid at the AIR. Chronic Care Management is not a visit and If is it paid outside of the RHC rate out and billed by another entity it is NON RHC paid outside of the RHC rate or carved NON- - RHC

  23. Telehealth AIR. Telehealth is not an RHC visit and not paid at the Telehealth visits Telehealth visits are not reported as RHC visits If is it paid outside of the RHC rate and billed by another entity it is NON paid outside of the RHC rate or carved out NON- -RHC RHC

  24. Overhead Healthcare Non-RHC

  25. Worksheet A-6: Used to reclassify costs to appropriate cost centers to capture overhead Worksheet A-8: Used to non-allowable or non-RHC costs that do not use clinic overhead

  26. Lab, X-ray, EKG Billed to Part B by independent RHCs Billed through hospital and included in hospital costs for provider-based RHCs

  27. Method A: Time the person Method B: Time the test

  28. Method A: Time the person Allocate % of time for non-RHC carve out for staff performing non-RHC lab/ X-ray/EKG duties vs. RHC duties Time studies of staff to support the allocated carve out

  29. Method B Time the test Calculate time per test Multiply by number of tests performed

  30. Take hours calculated from Method A or B Multiply by average hourly wage Reclassify resulting non-RHC wages into non-reimbursable cost center

  31. Is CCM handled by an outside company? Exclude direct CCM costs Exclude associated billing costs/incremental overhead costs

  32. Is CCM done in the clinic, by clinic staff? Reclassify direct healthcare staff costs into Non- RHC cost center New line 80 on independent reports

  33. If staff performing CCM and/or Telehealth wear multiple hats in your clinic, use same calculations/methods as Lab/X-Ray/EKG Method A: Time the person Method B: Time the service

  34. Take hours calculated from Method A or B Multiply by average hourly wage Reclassify resulting non-RHC wages into non-reimbursable cost center

  35. Pre-COVID: RHCs may serve as an originating site for telehealth services During PHE: RHCs may serve as either the originating or distant site Originating site is the location of the patient at the time of service.

  36. Cost of providing telehealth services must be classified in the Non-RHC section on Line 79 for Independent, Line 25.01 Provider Based

  37. Method A: Time the person Complete time studies Method B: Time the visit Average per partial time studies Average using CPT

  38. Method A: Time the person Allocate % of time for non-RHC carve out for staff performing telehealth visits Time studies of staff to support the allocated carve out

  39. Method B Time the average visit Partial time studies CPT codes basis Other Multiply by number of tests performed

  40. Take hours calculated from Method A or B Calculate telehealth hours as a percent of total healthcare hours Multiply by total healthcare wages Reclassify resulting non-RHC wages into non-reimbursable cost center Health Services Associates, Inc.

  41. Rules on Comingling can be found in the Medicare Benefit Policy Manual Chapter 13 Section 100 Commingling Health Services Associates, Inc.

  42. Commingling refers to the sharing of RHC or FQHC space, staff (employed or contracted), supplies, equipment, and/or other resources with an onsite Medicare Part B or Medicaid fee-for-service practice operated by the same RHC or FQHC physician(s) and/or non- physician(s) practitioners. sharing of RHC or FQHC space, staff (employed or contracted), supplies, equipment, and/or other resources

  43. Commingling is prohibited in order to prevent: Duplicate Medicare or Medicaid reimbursement (including situations where the RHC or FQHC is unable to distinguish its actual costs from those that are reimbursed on a fee-for-service basis), or Selectively choosing reimbursement rate for the services. (Known as financial triage ) Duplicate Medicare or Medicaid reimbursement Selectively choosing a higher or lower

  44. RHC and FQHC practitioners may not furnish RHC or FQHC as a Part B provider an area outside of the certified RHC or FQHC space, such as a treatment room adjacent the RHC or FQHC, during RHC or FQHC hours of operation. may not furnish RHC or FQHC- -covered professional services as a Part B provider in the RHC or FQHC, or in covered professional services such as a treatment room adjacent to

  45. If an RHC or FQHC is located in the same building with another entity such as an unaffiliated medical practice, x-ray and lab facility, dental clinic, emergency room, etc., the RHC or FQHC space must be clearly defined FQHC leases space to another entity, all costs associated with the leased space must be carved out of the cost report. space must be clearly defined. If the RHC or all costs associated with the leased space must be carved out of the cost report.

  46. RHCs and FQHCs that share resources (e.g., waiting room, telephones, receptionist, etc.) with another entity must maintain accurate records to assure that all costs claimed for Medicare reimbursement are only for the RHC or FQHC staff, space, or other resources. Any shared staff, space, or other resources must be allocated appropriately between RHC or FQHC and non RHC or non reimbursement. Any shared staff, space, or other resources must be allocated appropriately between RHC or FQHC and non- - RHC or non- -FQHC usage to avoid duplicate reimbursement. FQHC usage to avoid duplicate

  47. This commingling policy does not prohibit a provider-based RHC from sharing its health care practitioners with the hospital emergency department in an emergency, or prohibit an RHC physician from providing on-call services for an emergency room, as long as the RHC would continue to meet the RHC conditions for coverage even if the practitioner were absent from the facility.

  48. The RHC must be able to allocate appropriately the practitioner's salary between RHC and non expected that the sharing of the physician with the hospital emergency department would not be a common occurrence. must be able to allocate appropriately the practitioner's salary between RHC and non- -RHC time. RHC time. It is

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