Mediation in the Netherlands: Towards Peaceful Solutions Conference Interaction

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Bert Maan, an international expert, discussed the background and overview of mediation in the Netherlands, highlighting the purpose of law, legal culture, the arrival of mediation, and the current situation. The legal culture in the Netherlands emphasizes a solution-oriented approach, with a tradition of attempting friendly settlements before going to court. The arrival of mediation in the mid-90s brought about a shift towards alternative dispute resolution methods, leading to local initiatives and central level support for mediation projects.


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  1. Towards peaceful solutions: Mediation in The Towards peaceful solutions: Mediation in The Netherlands Netherlands Conference interaction Conference interaction court court- -mediator mediator 26 February 2021 26 February 2021 BERT MAAN, International BERT MAAN, International Expert, EU Project PRAVO Expert, EU Project PRAVO- - Justice Justice 1

  2. Background Background Judge first instance court Breda (1976-1992) President first instance court Zwolle Lelystad 1992-2006 Pt judge court of appeal Amsterdam 2007-2014 1993 to date Expert court organisation, judiciary for Council of Europe, EU, USAID, GIZ, CILC et al. 2

  3. Overview Overview Purpose of law - Legal Culture in The Netherlands Arrival of mediation Gaining support from the judiciary Organisational approach Present situation 3

  4. Purpose of law Purpose of law Law aims at Peace in society 4

  5. Legal culture in The Netherlands Legal culture in The Netherlands Tradition of commercial trade Doing business prevention or solving disputes Solution-oriented approach Rule for attorneys: before you go to court, attempt friendly settlement Legal provision procedural code : judge can determine a hearing to attempt friendly settlement frequently used 5

  6. Arrival of Mediation Arrival of Mediation Mid- 90-ties US-experience First True Believers PM mediation is different from reconciliation/settlement! 6

  7. Experiments Experiments Local initiatives (Zwolle, Arnhem, Assen et al.) Central level 1999-2005 project organisation for mediation (supporting courts, training and education, information and communication policy) 2007 - Existing situation exists from 2007 7

  8. Actual situation Actual situation Each court has mediation officer Support by the central information desk List of mediators Making arrangements for first meeting First meeting is free of charge Judge has the power to adjourn the hearing and suspend the trial for mediation 8

  9. How does it work in practice How does it work in practice During hearing judge or court may think: maybe mediation could help? Judge asks parties about this If they are inclined, session adjourned People move to information desk Mediation officer is called etc. 9

  10. Guidelines Guidelines Brochures are available for the different situations and legal areas: General information For divorce and other family disputes For administrative disputes For civil disputes In the criminal area to be found on the website 10

  11. Test Test Website www. rechtspraak.nl Test to assess if mediation would make sense https://www.rechtspraak.nl/Onderwerpen/mediation/mediation- naast-rechtspraak/Paginas/Zelftest-mediation.aspx Questions like: o I see possibilities for a reasonable solution o I will have to deal with my counterpart more often in the future o I prefer to have influence on the outcome of the conflict o Mediation might be helpful to solve additional conflicts 11

  12. Some results Some results Report from 2009 3700 cases referred to mediation, 90% effectively started Satisfaction parties: average marks of 8 out of 10. Solutions: Contractual disputes 58% successful Divorce and family law 44% successful Neighbours conflicts 32% 12

  13. More recent More recent 2018 3686 cases referred to mediation Family and minors 1911 cases Penal cases Penal 1472 cases Successful in 80% 13

  14. Some additional statistics in The Netherlands 2019 Some additional statistics in The Netherlands 2019 Number of mediators 2915 Number of mediations 51.000 Family law Labour law Administrative law Neighbour - - - - 54% (average time 13 hrs) 22% (average time 8 hrs) 4% (average time 11 hrs) 7% (average time 7 hrs) 14

  15. Statistics NL 2019 continued Statistics NL 2019 continued Referrals to mediation: By judges By attorneys Awareness of existence of mediation Well aware - Reasonably - Heard of - Satisfaction about mediation Satisfied - Good - Very good 13% - - - 23% 29% 14% 31% 30% 44% 25% 13% 15

  16. Results in 2019 Results in 2019 Wholly or partly successful: Family law Labour law Administrative law Neighbour - - - - 65% 73% 79% 74% 16

  17. Relatively small percentage of cases? Relatively small percentage of cases? The absolute number of mediations is not very high, about 5% of the contentious court cases But there is more: you cannot measure what mediation prevents in disputes Still, if 5% of the people involved in disputes is more satisfied, that is significant 17

  18. Lessons learned Lessons learned Promotion of mediation by courts and judges is essential Judges will suggest mediation only with support of their president Increase culture in society more towards mediation and settlement, move away from winning -losing Facilitate mediation courts, free legal aid, service on local/municipality level (conflicts between neighbours) 18

  19. Way forward Way forward Law is to bring and restore peace in society Application of the law is ultimately the responsibility of judges Aiming at peace in society, in the toolbox of the judge one of the tools is mediation Supporting and encouraging by judges : the use of the tool of mediation will promote peace in society 19

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