Managing Acting-Out Behavior: A Staff Development Program Review

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Geoffrey Colvin, Ph. D.
University of Oregon
Managing
Acting-Out
Behavior 
TM:
A review of the staff development
program to prevent and manage
acting-out behavior
Training School Psychologists to be Experts in Evidence Based Practices for Tertiary Students with Serious
Emotional Disturbance/Behavior Disorders
By Sarah H. Francis
02.03.2010
University of Utah - Department of Educational Psychology
US Office of Education
 84.325KH325K080308
Managing Acting-Out Behavior 
TM
Presented by Geoffrey Colvin, Ph.D, University of Oregon
Program Includes:
Video Program
Tape One: Model for Describing Acting-Out Behavior (36 Min.)
Tape Two: Strategies for Managing Acting-Out Behavior (47 Min.)
Workbook
To accompany the taped presentation by Dr. Colvin
Publisher: Behavior Associates (1992)
Cost: ≈ $100
A Staff Development Program to Prevent and
Manage Acting-Out Behavior
Managing Acting-Out Behavior 
TM
The procedures need to be implemented by 
all staff 
who
work with the target student or students.
The program offers basic guidelines.  Individual staff are
expected to develop a 
specific written 
plan for their target
student(s).
Staff should review the tapes several times to understand the
whole
 program and to avoid implementing bits and pieces of
the program to secure short term benefits.
Regular review meetings should be conducted to assess
progress and to determine appropriate adjustments.
Preface*
*(1992) Behavior Associates
Philosophy*
Intentions of the program
Indicators of agitation
Presence of an escalating behavior chain
Presence of successive interaction
The back-and-forth interactions that are often threats or
confrontational.  “War games.”
Research and Data Driven
The descriptions used to illustrate the seven phases of behavior
are “generalizations or summaries of behavior observed from a
large number of students of many years,” – G. Colvin, Ph.D.
*(1992) Behavior Associates
PART I:
Describing Acting-Out Behavior*
There are seven phases of acting-out behavior.  We need to
be able to observe student behavior so as to identify which
phase the student may be in.
Phases of escalated behavior
Time
Intensity
1. Calm
2. Trigger
3. Agitation
5. Peak
6. De-escalation
7. Recovery
*(1992) Behavior Associates
4. Acceleration
Phase One – Calm*
1.
On Task
2.
Follows rules and expectations
3.
Responsive to praise
4.
Initiates behavior
5.
Goal oriented
6.
Socially appropriate
Overall Behavior - Cooperative
*(1992) Behavior Associates
Phase Two – Trigger*
1.
Conflicts
a)
Denial of something they need
b)
Something negative is inflicted on them
2.
Changes in routine
3.
Provocations
4.
Pressure
5.
Interruptions
6.
Ineffective problem solving
7.
Errors
8.
Corrections
Overall Behavior – Series of unresolved problems
*(1992) Behavior Associates
Phase Three – Agitation*
Increase or Decrease in Behavior
1.
Increase:
a)
Eyes dart
b)
Language non-conversational
c)
Busy hands
d)
In and out of groups
e)
Off task/On task
2.
Decrease:
a)
Stares into space
b)
Language subdued
c)
Hands contained
d)
Withdraws from group
e)
Off task “Frozen”
Overall Behavior - Unfocused
*(1992) Behavior Associates
Phase Four – Acceleration*
1.
Questioning and arguing
2.
Non-compliance and defiance
3.
Off task
4.
Provoking students
5.
Compliance with accompanying inappropriate behaviors
6.
Criterion problems
7.
Threats and intimidation
8.
Verbal abuse
Overall Behavior – Student displays engaging
behaviors
*(1992) Behavior Associates
Phase Five – Peak*
1.
Physical abuse
2.
Assault
3.
Self abuse
4.
Severe tantrums
5.
Hyperventilation
6.
Screaming
7.
Running
8.
Violence
Overall Behavior – Student is out of control
*(1992) Behavior Associates
Phase Six – De-Escalation*
Overall Behavior – Student displays confusion
1.
Confusion
2.
Reconciliation
3.
Withdrawal
4.
Denial
5.
Blaming others
6.
Sleeping
7.
Responsive to directions
8.
Responsive to manipulative or mechanical tasks
9.
Avoidance of discussion
(unless there is occasion to blame others )
*(1992) Behavior Associates
Phase Seven – Recovery*
1.
Eagerness for independent work or activity
2.
Subdued in group work
3.
Subdued in class discussion
4.
Defensive
5.
Avoidance of de-briefing
Overall Behavior – Eagerness for busy work and
reluctance to discuss
*(1992) Behavior Associates
PART-II:
Strategies for Managing Acting-
Out Behavior*
Managing early phases of acting-out behavior appropriately
will prevent serious behaviors from occurring.
The real teaching and management occurs in phases one
through four (calm, trigger, agitation and acceleration).
In the remaining phases (peak, de-escalation and recovery)
the emphasis is on safety, re-entry and follow-up.
*(1992) Behavior Associates
Calm*
1.
Structure
a)
Preparation
b)
Delivery of instruction
c)
Classroom organization
d)
Expectations
e)
Management system
2.
Quality Instruction
a)
“Teach them to learn and they will pay attention”
3.
Provide Attention
a)
Contingent attention
b)
Non-contingent attention
Strategies
*(1992) Behavior Associates
Triggers*
1.
Formal strategies for
problem solving
a)
Curricula
b)
1:1 Services for district
resources
c)
Services purchased from
community
2.
Pre-Correction plan
a)
Context – Predictable problem
behavior
b)
Expected or alternative
behavior
c)
Context adjustments or
accommodations
d)
Behavior reinforcement
e)
Prompts
f)
Monitoring plan
3.
Individual Problem Solving
Plan
1.
Clearly identify the source of
the problem
2.
Identify possible solutions or
operation
3.
Assist student in evaluating
options and selecting one
option
4.
Discuss results and implication
of the choice
5.
Develop implementation plan,
specify tasks and who is
responsible for each task
6.
Develop criteria for success
and specify review date
Strategies
*(1992) Behavior Associates
Agitation*
Basic Approach 
– Make accommodations to enable student to settle down.
Timing 
– Make accommodations before onset of serious behavior otherwise
you make reinforce a chain of avoidance or escalation.
Space – 
Provide the student with an opportunity to have some isolation.
Time 
– Give the student some options with deadlines.  Adjust schedule.
Preferred Activities 
– Allow engagement of preferred activity for a short time.
Teacher Proximity
Independent Activities
Movement Activities
Involve the student in the plan
Strategies
*(1992) Behavior Associates
Agitation Continued…
1.
Problem
:  Other students may question why this student
should be getting the breaks or privileges when they are
working hard.  “Its not fair.”
Remedy
: incorporate these procedures as exceptions to the
general expectations that are presented to the class.  The usual
class expectations are presented and then these procedures
are presented as exceptions.  The class is expected to mind
their own business and keep working.
2.
Problem
:  The individual student may use the procedures
to avoid work, “I don’t want to do math today, I feel
agitated.”
Remedy
:  The procedures can be presented in two phases.  In
the first phase the student does not have to make up time,
however, in the second phases there will be a cost on the
accommodations such as the student will have to make up time.
Possible Problems and Remedies
Acceleration*
Avoid escalating prompts
Agitated behavior from staff (e.g., shouting); cornering the student;
power games or getting in the student’s face; nagging; making
statements that discredit the student in front of peers; or becoming
engaged in arguing.
Maintain calmness, respect, detachment
Utilize crisis prevention strategies that were approved
beforehand.
Delivery of expected behaviors, time for response, then follow-
up.
Follow-up
De-brief
Strategies
*(1992) Behavior Associates
Peak*
Short term interventions
The very first step should be to address SAFETY (safety for other students,
the involved student and staff).  The safety procedures need to be approved
and staff need to be very familiar with details of implementation.  The most
common strategies are:
a)
Isolation and removal of other students
b)
Parent contact
c)
Police call
d)
Short-term suspension
e)
Restraint
f)
More information needed
Long term interventions
Repeated instances of out of control behavior should serve as a “red flag”
that we need to do things differently.  Plan intervention to target earlier in
the chain; analyze environment; refer to counseling/evaluation; examine
school policy and procedures; etc.
Strategies
*(1992) Behavior Associates
Peak Continued…
Precautions
The procedures used to address peak or out of control behavior are
typically INTRUSIVE (especially if force has to be used).  It is critical that
a district/school develop clear procedures for managing behavior at this
point.  The following guidelines are recommended:
a)
Strict criteria should be established for when these procedures are to
be used…
b)
All staff who are likely to use the procedures should be trained fully to
protect all parties.  Staff should receive regular review and practice
opportunities.
c)
Two staff members should be involved at the same time.
d)
Staff needs to be designated to monitor the student carefully and to
introduce and independent activity as early as possible.
e)
Careful records need to be kept.
f)
Parent permission should be obtained.  The procedures should be
part of school policy and should be in the IEP for special education
students who exhibit out of control behavior.
Strategies
De-Escalation*
Isolate the student.
Allow some time to cool
down.
Engage in independent
work for twenty minutes
requiring a product.
Complete exit paperwork.
Restore environment.
Resume regular schedule.
Strategies
Recovery*
Strategies
 Provide strong focus on normal
routines.
 Do not negotiate on consequences
for the serious behavior.
 Strongly acknowledge appropriate
handling of situations similar to
previous situation where student
exhibited serious behavior.
 De-brief.
 Communicate expectation that the
student can succeed with help.
 Establish a plan with specific steps.
*(1992) Behavior Associates
Limitations of the Program
No guidelines for how to test progress.
Vague instructions and definitions for items that involve legal
liability.
No standard method of restraint discussed during Peak phase.
Publisher and author are one and the same.  “Dr. Colvin’s Library”
Lack of data and research – a commercially driven program.
No information on seclusion.
No research regarding the validity or efficacy of the program.
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This review discusses a staff development program created by Geoffrey Colvin, Ph.D., from the University of Oregon, focusing on preventing and managing acting-out behavior in students with emotional disturbance or behavior disorders. The program includes video presentations, strategies for behavior management, and guidelines for staff implementation. It emphasizes observing and identifying different phases of student behavior to intervene effectively. Overall, the program aims to equip school psychologists with evidence-based practices for working with challenging students.

  • Behavior Management
  • Staff Development
  • Student Behavior
  • Emotional Disturbance
  • Evidence-Based Practices

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  1. + Geoffrey Colvin, Ph. D. University of Oregon Managing Acting-Out Behavior TM: A review of the staff development program to prevent and manage acting-out behavior Training School Psychologists to be Experts in Evidence Based Practices for Tertiary Students with Serious Emotional Disturbance/Behavior Disorders By Sarah H. Francis 02.03.2010 University of Utah - Department of Educational Psychology US Office of Education 84.325KH325K080308

  2. +Managing Acting-Out Behavior TM A Staff Development Program to Prevent and Manage Acting-Out Behavior Presented by Geoffrey Colvin, Ph.D, University of Oregon Program Includes: Video Program Tape One: Model for Describing Acting-Out Behavior (36 Min.) Tape Two: Strategies for Managing Acting-Out Behavior (47 Min.) Workbook To accompany the taped presentation by Dr. Colvin Publisher: Behavior Associates (1992) Cost: $100

  3. +Managing Acting-Out Behavior TM Preface* The procedures need to be implemented by all staff who work with the target student or students. The program offers basic guidelines. Individual staff are expected to develop a specific written plan for their target student(s). Staff should review the tapes several times to understand the whole program and to avoid implementing bits and pieces of the program to secure short term benefits. Regular review meetings should be conducted to assess progress and to determine appropriate adjustments. *(1992) Behavior Associates

  4. +Philosophy* Intentions of the program Indicators of agitation Presence of an escalating behavior chain Presence of successive interaction The back-and-forth interactions that are often threats or confrontational. War games. Research and Data Driven The descriptions used to illustrate the seven phases of behavior are generalizations or summaries of behavior observed from a large number of students of many years, G. Colvin, Ph.D. *(1992) Behavior Associates

  5. +PART I: Describing Acting-Out Behavior* There are seven phases of acting-out behavior. We need to be able to observe student behavior so as to identify which phase the student may be in. 5. Peak 6. De-escalation 4. Acceleration Intensity 3. Agitation 7. Recovery 2. Trigger 1. Calm Time Phases of escalated behavior *(1992) Behavior Associates

  6. +Phase One Calm* Overall Behavior - Cooperative On Task 1. Follows rules and expectations 2. Responsive to praise 3. Initiates behavior 4. Goal oriented 5. Socially appropriate 6. *(1992) Behavior Associates

  7. +Phase Two Trigger* Overall Behavior Series of unresolved problems Conflicts Denial of something they need Something negative is inflicted on them 1. a) b) Changes in routine 2. Provocations 3. Pressure 4. Interruptions 5. Ineffective problem solving 6. Errors 7. Corrections 8. *(1992) Behavior Associates

  8. +Phase Three Agitation* Overall Behavior - Unfocused Increase or Decrease in Behavior Increase: a) Eyes dart b) Language non-conversational c) Busy hands d) In and out of groups e) Off task/On task 1. Decrease: a) Stares into space b) Language subdued c) Hands contained d) Withdraws from group e) Off task Frozen 2. *(1992) Behavior Associates

  9. +Phase Four Acceleration* Overall Behavior Student displays engaging behaviors Questioning and arguing 1. Non-compliance and defiance 2. Off task 3. Provoking students 4. Compliance with accompanying inappropriate behaviors 5. Criterion problems 6. Threats and intimidation 7. Verbal abuse 8. *(1992) Behavior Associates

  10. +Phase Five Peak* Overall Behavior Student is out of control Physical abuse 1. Assault 2. Self abuse 3. Severe tantrums 4. Hyperventilation 5. Screaming 6. Running 7. Violence 8. *(1992) Behavior Associates

  11. +Phase Six De-Escalation* Overall Behavior Student displays confusion Confusion 1. Reconciliation 2. Withdrawal 3. Denial 4. Blaming others 5. Sleeping 6. Responsive to directions 7. Responsive to manipulative or mechanical tasks 8. Avoidance of discussion (unless there is occasion to blame others ) 9. *(1992) Behavior Associates

  12. +Phase Seven Recovery* Overall Behavior Eagerness for busy work and reluctance to discuss Eagerness for independent work or activity 1. Subdued in group work 2. Subdued in class discussion 3. Defensive 4. Avoidance of de-briefing 5. *(1992) Behavior Associates

  13. +PART-II: Strategies for Managing Acting- Out Behavior* Managing early phases of acting-out behavior appropriately will prevent serious behaviors from occurring. The real teaching and management occurs in phases one through four (calm, trigger, agitation and acceleration). In the remaining phases (peak, de-escalation and recovery) the emphasis is on safety, re-entry and follow-up. *(1992) Behavior Associates

  14. +Calm* Strategies Structure Preparation Delivery of instruction Classroom organization Expectations Management system 1. a) b) c) d) e) Quality Instruction Teach them to learn and they will pay attention 2. a) Provide Attention Contingent attention Non-contingent attention 3. a) b) *(1992) Behavior Associates

  15. +Triggers* Strategies Formal strategies for problem solving Curricula 1:1 Services for district resources Services purchased from community Individual Problem Solving Plan Clearly identify the source of the problem Identify possible solutions or operation Assist student in evaluating options and selecting one option Discuss results and implication of the choice Develop implementation plan, specify tasks and who is responsible for each task Develop criteria for success and specify review date 1. 3. a) 1. b) 2. c) 3. Pre-Correction plan Context Predictable problem behavior Expected or alternative behavior Context adjustments or accommodations Behavior reinforcement Prompts Monitoring plan 2. 4. a) 5. b) c) 6. d) e) f) *(1992) Behavior Associates

  16. +Agitation* Strategies Basic Approach Make accommodations to enable student to settle down. Timing Make accommodations before onset of serious behavior otherwise you make reinforce a chain of avoidance or escalation. Space Provide the student with an opportunity to have some isolation. Time Give the student some options with deadlines. Adjust schedule. Preferred Activities Allow engagement of preferred activity for a short time. Teacher Proximity Independent Activities Movement Activities Involve the student in the plan *(1992) Behavior Associates

  17. +Agitation Continued Possible Problems and Remedies Problem: Other students may question why this student should be getting the breaks or privileges when they are working hard. Its not fair. 1. Remedy: incorporate these procedures as exceptions to the general expectations that are presented to the class. The usual class expectations are presented and then these procedures are presented as exceptions. The class is expected to mind their own business and keep working. Problem: The individual student may use the procedures to avoid work, I don t want to do math today, I feel agitated. 2. Remedy: The procedures can be presented in two phases. In the first phase the student does not have to make up time, however, in the second phases there will be a cost on the accommodations such as the student will have to make up time.

  18. +Acceleration* Strategies Avoid escalating prompts Agitated behavior from staff (e.g., shouting); cornering the student; power games or getting in the student s face; nagging; making statements that discredit the student in front of peers; or becoming engaged in arguing. Maintain calmness, respect, detachment Utilize crisis prevention strategies that were approved beforehand. Delivery of expected behaviors, time for response, then follow- up. Follow-up De-brief *(1992) Behavior Associates

  19. +Peak* Strategies Short term interventions The very first step should be to address SAFETY (safety for other students, the involved student and staff). The safety procedures need to be approved and staff need to be very familiar with details of implementation. The most common strategies are: Isolation and removal of other students b) Parent contact Police call d) Short-term suspension e) Restraint More information needed a) c) f) Long term interventions Repeated instances of out of control behavior should serve as a red flag that we need to do things differently. Plan intervention to target earlier in the chain; analyze environment; refer to counseling/evaluation; examine school policy and procedures; etc. *(1992) Behavior Associates

  20. +Peak Continued Strategies Precautions The procedures used to address peak or out of control behavior are typically INTRUSIVE (especially if force has to be used). It is critical that a district/school develop clear procedures for managing behavior at this point. The following guidelines are recommended: a) Strict criteria should be established for when these procedures are to be used b) All staff who are likely to use the procedures should be trained fully to protect all parties. Staff should receive regular review and practice opportunities. c) Two staff members should be involved at the same time. d) Staff needs to be designated to monitor the student carefully and to introduce and independent activity as early as possible. e) Careful records need to be kept. Parent permission should be obtained. The procedures should be part of school policy and should be in the IEP for special education students who exhibit out of control behavior. f)

  21. +De-Escalation* Strategies Recovery* Strategies Provide strong focus on normal routines. Do not negotiate on consequences for the serious behavior. Strongly acknowledge appropriate handling of situations similar to previous situation where student exhibited serious behavior. De-brief. Communicate expectation that the student can succeed with help. Establish a plan with specific steps. Isolate the student. Allow some time to cool down. Engage in independent work for twenty minutes requiring a product. Complete exit paperwork. Restore environment. Resume regular schedule. *(1992) Behavior Associates

  22. +Limitations of the Program No guidelines for how to test progress. Vague instructions and definitions for items that involve legal liability. No standard method of restraint discussed during Peak phase. Publisher and author are one and the same. Dr. Colvin s Library Lack of data and research a commercially driven program. No information on seclusion. No research regarding the validity or efficacy of the program.

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