Kathy Denton Conference 2016
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Kathy Denton
ADSO Conference 2016
Exploring how we respond to change
Developing a culture that supports change
Leadership through change
Providing practical change tools and techniques
2
‘Before you can lead you
need to know who are you
are and what you stand for’
Rudi Giuliani
‘It’s not so much that we’re afraid of change or
so in love with the old ways, but it’s that place
in between that we fear...It’s a baby when his
blanket is in the dryer. There’s nothing to
hold on to.’
Adapted from Marilyn Ferguson
‘Nothing outside your
boat will make you go
faster’
Matt Brittin. MD Google UK
Benady (2003)
10
Mencken (1956)
11
12
Engagement isn’t just about people
being happy
…Although being happy helps
‘Contented and engaged
employees are up to
43% more productive
’
Hay Group Study 2005
15
The mouse in the maze
20
My Words
Describe the change in as much detail as you
can
Identify who is losing what
Don’t argue with subjective losses or over-
reaction
‘Sometimes when you need
to inspire people all you
have to do is pay attention’
Pat Riley (Author: The Winner Within)
Identify what is being given back
Chasm
Or
Chicken
‘For an individual’s
behaviour to change you
need to influence hearts,
minds and environment
’
Chip and Dan Heath
Emotional
Huge!
Lazy
Unpredictable
Instant gratification
Sympathetic
Loyal
Protective
Energy, drive and strength
Will keep going
Over analyse and over think
Procrastinate
Indecisive
Relatively small
Rational
Focused
Ability to think long term
Planning and direction
Can see beyond the horizon
Smart
Skills
Heart
Skills
Rider
The What
Elephant
The How
‘A leader says
‘go’
A great leader says
‘let’s go’’’
H Gordon
How can you best support change?
What do others most hope you will do?
What do others most fear you will do?
What (and how?) do you need them to do?
43
Come to the edge he said
We can’t they said, it’s too high
Come to the edge he said
We can’t they said, we might fall
Come to the edge he said
They came
He pushed
They flew
Our Ice berg is Melting
John Kotter
Nine ways to walk around a boulder
Juliet Erickson
Managing Transitions
William Bridges
Closing the Engagement Gap
Julie Gebauer & Don Lowman
Switch
Chip and Dan Heath
A Year of Living Danishly’
Helen Russell
Reflect on the earlier sessions on today's agenda and the discussions about the future of local government , of the inevitability of change and your role within that.
Although it is important to acknowledge that leading teams, departments and organisations through change can be very difficult, the difference that you can make by communicating a shared vision and working collaboratively, can help you to achieve great results.
My focus is people. It is how we engage with individuals and teams to make things happen in the best way focusing on the best of each person. I will touch on some theories and supporting research but the focus of my session this afternoon is going to be on real world responses to the challenge of leading our teams and our organisation through change. After a career in the commercial world, I now work as a chartered occ psych and business coach working with senior leaders and teams to support them to be the best they can be.
Today I am planning to share with you practical tools and techniques that I have gathered over the years and use to great effect with my clients. Where possible I am going to ask you to get involved in understanding and exploring how these tools can be used. Some of them may not appeal to you or may take you slightly out of your comfort zone. I would encourage you to throw yourself in and have a go. After all you will be asking your teams to do things differently and to respond positively to change as your strategic plans are implements. Here is an opportunity to have a possible perspective on how some of the requests you are about to make to your teams may make them feel.
Leadership through change
Occ Psychs like bidets!
"The session discusses insights from the DentonADSO Conference held in 2016. Key topics revolve around Denton’s views and discussions during this event, providing valuable perspectives for professionals looking to enhance their understanding and expertise in related fields."
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Presentation Transcript
Kathy Denton ADSO Conference 2016
Exploring how we respond to change Developing a culture that supports change Leadership through change Providing practical change tools and techniques 2
Before you can lead you need to know who are you are and what you stand for Rudi Giuliani
The New Beginning The neutral Zone Ending, Losing, Letting Go
Its not so much that were afraid of change or so in love with the old ways, but it s that place in between that we fear...It s a baby when his blanket is in the dryer. There s nothing to hold on to. Adapted from Marilyn Ferguson
Nothing outside your boat will make you go faster Matt Brittin. MD Google UK
Engagement isnt just about people being happy Although being happy helps
Contented and engaged employees are up to 43% more productive Hay Group Study 2005 15
Identify who is losing what Don t argue with subjective losses or over- reaction
Sometimes when you need to inspire people all you have to do is pay attention Pat Riley (Author: The Winner Within)
Chasm Or Chicken
For an individuals behaviour to change you need to influence hearts, minds and environment Chip and Dan Heath
Emotional Huge! Lazy Unpredictable Instant gratification
Sympathetic Loyal Protective Energy, drive and strength Will keep going
Over analyse and over think Procrastinate Indecisive Relatively small
Rational Focused Ability to think long term Planning and direction Can see beyond the horizon
Smart Skills Heart Skills Rider The What Elephant The How
A leader says go A great leader says let s go H Gordon
How can you best support change? What do others most hope you will do? What do others most fear you will do? What (and how?) do you need them to do?
Come to the edge he said We can t they said, it s too high Come to the edge he said We can t they said, we might fall Come to the edge he said They came He pushed They flew
Our Ice berg is Melting John Kotter Nine ways to walk around a boulder Juliet Erickson Managing Transitions William Bridges Closing the Engagement Gap Julie Gebauer & Don Lowman Switch Chip and Dan Heath A Year of Living Danishly Helen Russell
