Integrated Communications Platform (ICP) Overview

 
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Communication and Collaboration
Communication and Collaboration
 
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File sharing and collaboration built on Microsoft
Sharepoint
Meeting recording and online sharing with Microsoft
Stream
Third-party application integration increases
productivity
 
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Make and receive calls from any device after installing
Teams
Available for Mac, PC, Linux, iOS, Android, Web, and
tablet devices
 
Discovery &
Planning
 
Pilot
 
Implementation
 
Oct
 
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Jan
 
2020
 
UNTD total phone lines identified
 
UNTD financial model defined for CFO
 
Discovery information delivered to ITSS Telecom
 
UNTD pilot numbers identified
 
Initial training made available
 
Full UNTD ported over
 
UNTD pilot numbers ported over
 
Pilot success evaluated
 
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Project evaluation
 
Continuing Training
 
2021
 
Feb
 
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Architecture and e-911
Call Center
Client Support
Communications and Training
Migration Planning
 
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Resources
Resources
 
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Integrated Communications Platform (ICP), also known as Teams Phone, facilitates seamless communication and collaboration from anywhere, at any time, on any device. The UNT World is adopting this platform to enhance productivity through features like file sharing, meeting recording, and third-party application integration. The timeline of ICP progress showcases the transition and implementation phases, while resources are available for training and support. For more information, contact IT Manager Patrick Holler at UNT Dallas.

  • Communication
  • Collaboration
  • Teams Phone
  • Productivity
  • Training

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  1. High-Level Overview (ICP) Integrated Communications Platform a.k.a Teams Phone Transition Communication and Collaboration Anywhere Anywhere Any Time Any Time Any Device Any Device 1

  2. So why is the UNT World So why is the UNT World doing this??? doing this??? All All- -in in- -One Platform One Platform File sharing and collaboration built on Microsoft Sharepoint Meeting recording and online sharing with Microsoft Stream Third-party application integration increases productivity Accessible Anywhere Accessible Anywhere Make and receive calls from any device after installing Teams Available for Mac, PC, Linux, iOS, Android, Web, and tablet devices 2

  3. Timeline of ICP Progress Timeline of ICP Progress 2021 2020 Oct Nov Dec Jan Feb UNTD total phone lines identified Discovery & Planning UNTD financial model defined for CFO Discovery information delivered to ITSS Telecom UNTD pilot numbers identified Initial training made available UNTD pilot numbers ported over Pilot Pilot success evaluated Full UNTD ported over Project evaluation Implementation Continuing Training

  4. Architecture and e-911 Call Center Client Support Communications and Training Migration Planning Weekly Weekly Meetings Meetings 4

  5. Resources WEBSITE: ICP.UNTDALLAS.EDU ONLINE SESSIONS WITH MICROSOFT: SELF-PACED LEARNING: TBA ONE-ON-ONE TRAINING WITH OIT EVERY THURSDAY FROM 9:30 10:30A.M. 5

  6. Questions ?? Questions ?? and Thank YOU! and Thank YOU! Patrick Holler Patrick Holler IT Manager IT Manager UNT Dallas UNT Dallas Patrick.holler@untdallas.edu Patrick.holler@untdallas.edu 6

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