Integrated Communications Platform (ICP) Overview
Integrated Communications Platform (ICP), also known as Teams Phone, facilitates seamless communication and collaboration from anywhere, at any time, on any device. The UNT World is adopting this platform to enhance productivity through features like file sharing, meeting recording, and third-party application integration. The timeline of ICP progress showcases the transition and implementation phases, while resources are available for training and support. For more information, contact IT Manager Patrick Holler at UNT Dallas.
Download Presentation
Please find below an Image/Link to download the presentation.
The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author. Download presentation by click this link. If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.
E N D
Presentation Transcript
High-Level Overview (ICP) Integrated Communications Platform a.k.a Teams Phone Transition Communication and Collaboration Anywhere Anywhere Any Time Any Time Any Device Any Device 1
So why is the UNT World So why is the UNT World doing this??? doing this??? All All- -in in- -One Platform One Platform File sharing and collaboration built on Microsoft Sharepoint Meeting recording and online sharing with Microsoft Stream Third-party application integration increases productivity Accessible Anywhere Accessible Anywhere Make and receive calls from any device after installing Teams Available for Mac, PC, Linux, iOS, Android, Web, and tablet devices 2
Timeline of ICP Progress Timeline of ICP Progress 2021 2020 Oct Nov Dec Jan Feb UNTD total phone lines identified Discovery & Planning UNTD financial model defined for CFO Discovery information delivered to ITSS Telecom UNTD pilot numbers identified Initial training made available UNTD pilot numbers ported over Pilot Pilot success evaluated Full UNTD ported over Project evaluation Implementation Continuing Training
Architecture and e-911 Call Center Client Support Communications and Training Migration Planning Weekly Weekly Meetings Meetings 4
Resources WEBSITE: ICP.UNTDALLAS.EDU ONLINE SESSIONS WITH MICROSOFT: SELF-PACED LEARNING: TBA ONE-ON-ONE TRAINING WITH OIT EVERY THURSDAY FROM 9:30 10:30A.M. 5
Questions ?? Questions ?? and Thank YOU! and Thank YOU! Patrick Holler Patrick Holler IT Manager IT Manager UNT Dallas UNT Dallas Patrick.holler@untdallas.edu Patrick.holler@untdallas.edu 6
