Indianapolis Regional Office Briefing Highlights for Indiana County Veteran Service Officers

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Workload updates, appeals status, PACT Act claims overview, PACT Act changes, fiduciary workload insights, and VR&E program details from the Indianapolis Regional Office briefing for Indiana County Veteran Service Officers held on May 30, 2024.


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  1. Indianapolis Regional Office Briefing for Indiana County Veteran Service Officers May 30, 2024 1

  2. Workload Updates Comp & Pen Rating Claims National inventory 945,783 149.0 Average Days to Complete FYTD Non-Rating Claims National inventory 359,957 83.5 Average Days to Complete FYTD Pension Claims National inventory 82,368 134 Average Days to Complete FYTD 2

  3. Workload Updates Appeals Legacy Appeals Approximately 41,639 pending Appeals Modernization Act Cases Number Pending Appeal Type ADP Completions ADC BVA 1,794 46.5 12,714 20.1 Higher-Level Review 67,893 57.3 123,676 107.2 Supplemental Review 181,527 87.3 350,049 137.6 3

  4. Pact Act Claims PACT Act 1,655,593 claims received since August 10, 2022 394,534 claims still pending 1,327,220 claims rated since August 10, 2022 (as of May 23, 2024) 4

  5. PACT Act Changes 5

  6. Workload Updates Fiduciary Fiduciary Provides oversight of the most vulnerable beneficiaries who are unable to manage their VA benefits due to injury, disease or age Regional mission for 14 northeastern states including Indiana 1,601 Beneficiaries and 1,290 Fiduciaries in Indiana 6

  7. VR&E Veteran Readiness & Employment (Ch 31) Prepares disabled Veterans for employment or independent living Tailored to each Veteran About 1,764 Veterans in program Independent Living 7

  8. Questions 8

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