Indianapolis Regional Office Briefing for Indiana County Veteran Service Officers - June 1, 2023
Workload updates include national inventory figures and average completion days for rating, non-rating, and pension claims. Additionally, details on appeals, PACT Act claims, PACT Act changes, fiduciary oversight beneficiaries, and VR&E program statistics are provided. Questions segment is included for further discussions.
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Indianapolis Regional Office Briefing for Indiana County Veteran Service Officers June 1, 2023 1
Workload Updates Comp & Pen Rating Claims National inventory 822,002 131.9 Average Days to Complete FYTD Non-Rating Claims National inventory 203,204 25.3 Average Days to Complete FYTD Pension Claims National inventory 12,622 147 Average Days to Complete FYTD 2
Workload Updates Appeals Legacy Appeals Approximately 70,068 pending Appeals Modernization Act Cases Number Pending Appeal Type ADP Completions ADC BVA 36,248 806.3 - - Higher-Level Review 42,283 47.4 89,120 70.2 Supplemental Review 154,961 82.5 254,946 114.4 3
Pact Act Claims PACT Act 608,344 claims received since August 10, 2022 365,311 claims still pending 309,194 claims rated since August 10, 2022 (as of May 30, 2023) 4
Workload Updates Fiduciary Fiduciary Provides oversight of the most vulnerable beneficiaries who are unable to manage their VA benefits due to injury, disease or age Regional mission for 14 northeastern states including Indiana 1,747 beneficiaries and 1,457 Fiduciaries in Indiana 6
Workload Updates VR&E Veteran Readiness & Employment (Ch 31) Prepares disabled Veterans for employment or independent living Tailored to each Veteran About 1,445 Veterans in program In FY23: Assisted 286 Veterans with their vocational goals 134 acquired employment Assisted 2 Veterans improve their Independent Living Average cost just under $30,000 for better quality of life Most common includes medical case management, helping with therapy, mental health and assisting with volunteer service 7
