Improving Hospital Services with MSS Implementation Program

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This presentation showcases how a hospital is utilizing MSS as a readiness tool to enhance the quality of its services. It covers aspects such as human resource status, progress by MSS score trend, budget utilization, planned actions after the last MSS assessment, and more.


Uploaded on Jul 19, 2024 | 0 Views


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  1. MSS - A Readiness tool to improve Quality Hospital Services MSS Implementation Program: Hospital Presentation Name of Hospital Name of Hospital Date: .. Date: ..

  2. Human Resource Status Human Resource Status Type of staff Sanctioned posts Fulfilled (permanent) Scholarship / Government contract HDC contract Total A B C D B+C+D Consultant doctor Medical Officer Nursing staff Paramedics Lab X-ray Pharmacy Administration Accounts Other Total

  3. Progress of hospital by MSS score trend Show previous achievement of MSS by section

  4. Budget Utilization and resource mobilization Budget Utilization and resource mobilization Some details about how the hospital plans to use different resources in order to improve services and increase MSS 1. Hospital Service Strengthening Grant (MoHP/ MoSD/ Local ) 2. Grant from NSI . . 3. Other HDC funds .

  5. Planed Action during last MSS Assessment and its status Planed Action during last MSS Assessment and its status- - Section One Section One Priority No Planed Activities Current Status (C= completed, O = Ongoing, N= Not done) Remarks Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 5 1 2 3 4 6 7 8 9 10

  6. Planed Action during last MSS Assessment and its status Planed Action during last MSS Assessment and its status- - Section Two Section Two Priority No Planed Activities Current Status (C= completed, O = Ongoing, N= Not done) Remarks Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 5 1 2 3 4 6 7 8 9 10

  7. Planed Action during last MSS Assessment and its status Planed Action during last MSS Assessment and its status- - Section Three Section Three Priority No Planed Activities Current Status (C= completed, O = Ongoing, N= Not done) Remarks Plan 1 Plan 2 Plan 3 Plan 4 Plan 5 5 1 2 3 4 6 7 8 9 10

  8. Prioritized Action Plan develop Prioritized Action Plan develop during last MSS assessment during last MSS assessment Current Status Total # of action % of action Remarks Total planed action Completed planed action ( C) Ongoing planed action (O) Not done planed action (N)

  9. Key Performance Service Indicator ( Secondary A) Key Performance Service Indicator ( Secondary A) Please mention the status of the following service SN Key Service Standards Yes No Rational Separate Medical wards with assigned staffs Separate Surgical wards with assigned staffs Separate Maternity ward with trained staffs Separate pediatric word with assigned staffs Separate ER Deparment with 24 hour service Disaster Management Plan Triage: Regular and disaster managementTriage Equipments: Defibrilletor/ DC shock/ Patient monitor HR- Trained HR 24 hour coverage/ ER incharge- MO/ MDGP Emegency Procedure room in ER Emergency Plan /Protocol in place Separate OT for regular and emergency surgery HR: MDGP/ Ob Gyn/Surgen/ Ortho Separate assigned Post operative ward Types of procedurs : CS/Laparotomy/ general Surgery/ ortho/ all emergency life saving surgery HR- AA/ Anesthesiologist GA mechine 1 IPD services ER services 2 3 Surgical services 4 Anesthesia

  10. Key Performance Service Indicator ( Secondary A) Key Performance Service Indicator ( Secondary A) Please mention the status of the following services HR- # Pharmesist / other HR 24 Hours service OPD Hours + on call 24 hour services Hematology HR- Technologist/Technician/ Assistant Biochemestry ( Sugar/ LFT/RFT/lipid profile) Microbiology with Culture T3, T4, TSH, Equipments ( Auto/ Semi Auto Analyzer) Storage Walking Blood Bank HR-Rediologist/ Rediographer/ Darkroom assistant/ other Functioning (300 MA or above) Digital/ CR X-ray Portable X-ray available and functioning USG service Available and well functioning HR-Rediologist/ MDGP/MO SN Key Service Standards Yes No Rational 5 OPD Pharmacy 6 Laboratory 7 Blood bank X-ray service 8A

  11. Key Performance Service Indicator ( Secondary A) Key Performance Service Indicator ( Secondary A) Please mention the status of the following services SN Key Service Standards Yes No Rational 8B USG service Available and well functioning HR-Rediologist/ MDGP/MO CT/MRI Availability of CT/ MRI and functioning Separate Dental Department 9 Dental Services HR- Dental doctor/ heizinist Separate CSSD department with assigned HR, enough equipment and supply as per hospital need 10 CSSD Services Laundary ServicesSeparate Laundary department with assigned HR with enough supplies 11 12 Security 24 hour coverage (Either Police or security Guard) 13 EHS Expanded hospital service available after regular hour Electricity backupEnough to run huspital regular services Lab and X-ray, OT services 14

  12. Key Performance Service Indicator ( Secondary A) Key Performance Service Indicator ( Secondary A) Please mention the status of the following services SN Key Service Standards Separate area for waste management Autoclaving of contaminated waste Waste management plant Central belling system E billing separatly Yes No Rational Health Care waste management 15 16 E billing system Electronic Health Record (EHR) Available and well functioning in all departments of the hospital 17 Central supply of O2 by Oxyzen plant O2 contiontrator O2 Cylinder Special Care UnitsSeparate Separate ICU/ SNCU, CCU 18 Oxyzen Supply 19 OCMC or Separate area for Medico legal services, NRC..etc 20 Any other Services

  13. Hospital Photos to justify previous presentations Completed planed action ( C)

  14. Hospital Photos to justify previous presentations Ongoing planed action ( O)

  15. Hospital Photos to justify previous presentations Not done action ( N)

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