IMO MEETING IMO MEETING
In the Summer 2016 IMO Meeting at Pace University, discussions included IT services updates such as new Pharos software, printer updates, academic technologies like Blackboard hosting, and Starfish support for academic success. Learn about the initiatives and solutions presented during the meeting.
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Summer 2016 IMO MEETING IMO MEETING Pace University | Information Technology Services
Summer 2016 IMO Meeting Summer 2016 IMO Meeting Agenda Agenda ITS Updates 1. 2. Academic Technologies Updates 3. Voice, Data, and Network Services Updates 4. IT Security Update 5. Questions and Feedback
ITS Updates ITS Updates 1. New Pharos Software and Printer Update 2. Tier 1 & Tier 2 Equipment 3. Web Help Desk (ITS Category Evaluation)
Academic Academic Technologies: Technologies: Blackboard Managed Blackboard Managed Hosting Hosting John Blackwell (jblackwell@pace.edu)
Academic Academic Technologies: Technologies: Blackboard Echo Blackboard Echo Update Update Tony Patteril (tpatteril@pace.edu)
Blackboard Echo Update What we planned to do BB/Echo Migration Why we didn t do it Alternative solution we are implementing
Academic Academic Technologies: Technologies: Starfish Update Starfish Update Jermain Smith (jsmith@pace.edu)
Starfish Update Support Academic Success After a successful pilot of Starfish and the Academic Progress Reports for athletes, first year students and veterans, the University is now embarking to fully launch this Fall 2016.
What is Starfish? A solution that enables advisors, faculty and others, including students themselves, to raise flags and share information. Central location to enter and view information and notes from multiple source A tool that supports early intervention. Assists in identifying students at risk (academically, financially or personally) in order to provide appropriate support. A notification system that allows for designated individuals and offices to be notified via email or text message once a kudo or concern is raised.
What will be available in the fall? In the Fall all advisors, faculty, staff, student-facing offices - and all of the students will have access to and be able to use Starfish. There will be various communication outreach and training provided to Faculty and Students.
Starfish For more information, go to: http://www.pace.edu/its/it-services-and- support/starfish
Voice, Data, and Voice, Data, and Network Services: Network Services: PACE PACE- -WIFI & & PACE PACE- -GUEST GUEST WIFI Joe Blando (jblando@pace.edu)
Wireless Improvements & Upgrades Summer 2016
PACE-WIFI New Certificate Vendor Improved One Click type connection Connect Accept New Certificate Enter in Credentials
No More Registration At this time users will no longer be required to register The PACE-OPEN process will not be used, it will be replaces with a simpler one click type connection approach.
No More PACE-OPEN PACE-OPEN is now called PACE- GUEST. This will ONLY be used for GUEST Access.
PACE-WIFI One Click Connection Must accept a certificate
New BETA Services: Non-WPA2 Enterprise Device Support We now support certain devices that do not support WPA2-ENT authentication.
Improved Coverage Over the next few months we will be working closely with our vendor to do more site surveys and to improve coverage areas.
Questions? For the most up to date information please visit http://www.pace.edu/wireless
Voice, Data, and Voice, Data, and Network Services: Network Services: Data Center Migration Data Center Migration Marie Maldonado (mmaldonado@pace.edu)
IT Security: IT Security: Identity Finder Training Identity Finder Training & & Attestation Email Attestation Email Chris Bohlk (cbohlk@pace.edu)
Modeling Secure User Behavior Properly Handling PII Identity Finder Scans and Remediation of PII Phishing and Social Engineering Awareness Safe Web Browsing Habits
Questions? Questions? Suggestions? Suggestions?