Homeowners Associations in Paramount: Strategies for Effective Communication and Engagement

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This project focuses on addressing the communication challenges faced by homeowners associations in Paramount, Los Angeles County. The goal is to improve citizen engagement, identify defunct HOAs, and provide relevant information through various initiatives like an informative pamphlet and online resources. The project also highlights team dynamics, successful strategies, and potential fiscal impacts to enhance the overall effectiveness of HOAs in the city.


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  1. HOMEOWNERS ASSOCIATIONS IN PARAMOUNT Erika Estrada Dr. Lynch November 30, 2017

  2. Background City City HOAs HOAs City has lost communication Los Angeles County, CA Too many citizen calls regarding concerns and complaints Compton, Lynwood, South Gate, Downey, Bellflower, and Long Beach Objective: General Law City Council/Manager form of government Identify HOAs within city limits Identify which HOAs are defunct Create a pamphlet Five council members elected at larger Population 54,100 Predominately Spanish Speakers

  3. Proposed Changed Conditions Educate Citizens Translate information

  4. Examination and Determination Difficulty finding Information 72.3 72.3 78.6 78.6 27.7 27.7 21.4 21.4 O t H i 2000 2010 Hispanic Other

  5. Course of Action Option 1 Option 2 Option 3 Option 4 Index on City website Informative pamphlet Series of HOA awards Newsletters Understand rules and regulations HOA information Promote productivity Up-to-date information Access through City website Easier public access Free advertisement Current events Less City involvement Printed Copies Civic Participation Civic participation

  6. Fiscal Impacts Option 1 Option 2 Index on City website IT employee Intern (Computer Science) Informative pamphlet Primary source: online access, reduces cost Series of HOA awards Option 4 Promote productivity Collaborate with non- profits and local businesses Reusable awards Newsletters Partner with local colleges (El Camino College Compton Center, Cerritos College, Cal State Dominguez Hills)

  7. TEAM DYNAMICS

  8. Successes Different strategies Work Team Work independently Real Estate Agent Responsive HOAs Research

  9. Breakdowns Case Study Team

  10. Lessons Learned Respect Communication Personality Suggestion Immediately connected Rising above any conflict Provided solutions Closer radius

  11. Questions?

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