Enhancing Local Economy in Paramount: A Case Study and Recommendations

“SHOP LOCAL - SPEND IN
PARAMOUNT”
A CASE STUDY WITH THE
CITY OF PARAMOUNT
Ariana Romero, Belinda Martinez, Joshua Amberg
MPP 687
PARAMOUNT: A CITY OF DIVERSITY
Total Population of 55,023 residents
Over 75% of residents are Hispanic/Latino
77% of Paramount residents are native speakers of a non-native language
The diversity of Paramount opens up new opportunities for connection with the
community
REVAMPING PARAMOUNT’S BUY-LOCAL
PROGRAM
“Purchase It In Paramount”: An old economic development P.R. campaign that need
renovation
“Shop Local - Spend in Paramount”: A new campaign with a Facebook page
launching in early 2018
Our Purpose: Provide creative ideas to raise awareness of the program
Our Team: We worked with Mr. Christopher Callard (Public Information Officer) and
Mr. Kevin Chung (Assistant City Manager)
OUR JOURNEY
Sept 22: Received assignment
Sept 28: Team formation
Oct 8: 1
st
 Skype meeting
Oct 31: Visited Paramount and met with city staff
Nov 10: 2
nd 
Skype meeting
Nov 15: Preliminary draft submitted to Belinda
Nov 17: Preliminary draft sent to Paramount
Nov 26: Final Skype meeting
Nov 28: Proposal finalized
AREAS FOR IMPROVEMENT
Informational material was not provided in Spanish even though 75% of residents are
Hispanic/Latino
A lack of collaboration with other entities such as the Paramount Chamber of
Commerce
Reservations about the word “Spend” in the title “Shop Local – Spend in Paramount”
RECOMMENDATIONS FOCUSED ON
COMMUNITY, BUSINESS, AND SOCIAL
MEDIA
Community Outreach
Create local pride and provide frequent reminders to consumers of the benefits
of shopping locally
Business Outreach
Inform businesses of the program and demonstrate how it benefits them
Social Media Outreach
Increase awareness and access by building a strong base of followers
COMMUNITY OUTREACH
Host culturally representative events that complement Paramount’s unique diversity
Host culturally representative events that complement Paramount’s unique diversity
and distribute informational flyers at these events
and distribute informational flyers at these events
Blessing ​of ​the ​Animals ​(March-April), Dia ​del ​Niño ​(April ​30),
Blessing ​of ​the ​Animals ​(March-April), Dia ​del ​Niño ​(April ​30),
Latino ​Heritage ​Month/Taste ​of ​Mexico ​Food ​Festival ​(Sept-Oct),
Latino ​Heritage ​Month/Taste ​of ​Mexico ​Food ​Festival ​(Sept-Oct),
Dia ​De ​Los ​Muertos ​(November), International ​Day ​Fair, Tamales ​Competition
Dia ​De ​Los ​Muertos ​(November), International ​Day ​Fair, Tamales ​Competition
Collaborate with Paramount Unified School District to host a Logo/Slogan
Collaborate with Paramount Unified School District to host a Logo/Slogan
Competition
Competition
Linguistic Access: Provide a design that reflects the unique diversity of Paramount
Linguistic Access: Provide a design that reflects the unique diversity of Paramount
DIVERSE DESIGNS FOR THE NEW
PROGRAM
BUSINESS OUTREACH
Collaborate with the Paramount Chamber of Commerce to inform businesses of new
Collaborate with the Paramount Chamber of Commerce to inform businesses of new
opportunities for promotion of their stores
opportunities for promotion of their stores
Host a “Paramount Biz Awards Event Night”
Host a “Paramount Biz Awards Event Night”
Categories such as “Paramount’s Best Kept Secret” or “Environmental Hero”
Categories such as “Paramount’s Best Kept Secret” or “Environmental Hero”
Introduce punch cards or VIP coupons to incentive consumers to shop locally
Introduce punch cards or VIP coupons to incentive consumers to shop locally
SOCIAL MEDIA OUTREACH
Three goals: Promote local businesses, educate residents, and provide easy access
Three goals: Promote local businesses, educate residents, and provide easy access
Promote local businesses by building a strong base of followers and featuring coupons
Promote local businesses by building a strong base of followers and featuring coupons
and special deals
and special deals
Educate residents with mission statement outlining the benefits of buying locally
Educate residents with mission statement outlining the benefits of buying locally
Secure domain name that directs to Facebook page. Have links on the City of Paramount
Secure domain name that directs to Facebook page. Have links on the City of Paramount
website and the Paramount Chamber of Commerce
website and the Paramount Chamber of Commerce
PARAMOUNT HAS A STRONG SOCIAL MEDIA
PRESENCE
OUR TEAM
Ariana: Initiated the project, acted as liaison, and
oversaw outreach strategies for businesses and
residents
Belinda: Had local knowledge which was a unique
advantage, used experience with charter schools
to suggest strategies for community engagement
with families and individuals
Joshua: Evaluated Paramount’s social media
presence in preparation for the Facebook page
launch and offered recommendations for
increasing access
CHALLENGES
Potential Cal State versus Pepperdine scenario
Different balances between work and school
Geographic divide could make communication difficult
OUR APPROACH
Multiple forms of communication
E-mail, Skype, Google Docs, and in-person meetings
Created a complementary blend that helped bridge the geographic divide
SUGGESTIONS AND FISCAL IMPACT
FIRST STEPS FOR THE CITY
FINAL STEPS FOR US
Submitting the final proposal to Paramount this week
Hope to present to the City Council in December or January
Final assessments: Look at sales of local businesses next year, look at number of
Facebook followers, look at attendance of events
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Explore the case study of the "Purchase It in Paramount" campaign, focusing on revamping the city's buy-local program. Discover the city's diversity and areas for improvement, along with recommendations for community, business, and social media outreach strategies to boost local spending and engagement.

  • Paramount
  • Case Study
  • Local Economy
  • Diversity
  • Community Outreach

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  1. SHOP LOCAL - SPEND IN PARAMOUNT A CASE STUDY WITH THE CITY OF PARAMOUNT Ariana Romero, Belinda Martinez, Joshua Amberg MPP 687

  2. PARAMOUNT: A CITY OF DIVERSITY Total Population of 55,023 residents Over 75% of residents are Hispanic/Latino 77% of Paramount residents are native speakers of a non-native language The diversity of Paramount opens up new opportunities for connection with the community

  3. REVAMPING PARAMOUNTS BUY-LOCAL PROGRAM Purchase It In Paramount : An old economic development P.R. campaign that need renovation Shop Local - Spend in Paramount : A new campaign with a Facebook page launching in early 2018 Our Purpose: Provide creative ideas to raise awareness of the program Our Team: We worked with Mr. Christopher Callard (Public Information Officer) and Mr. Kevin Chung (Assistant City Manager)

  4. OUR JOURNEY Sept 22: Received assignment Sept 28: Team formation Oct 8: 1stSkype meeting Oct 31: Visited Paramount and met with city staff Nov 10: 2nd Skype meeting Nov 15: Preliminary draft submitted to Belinda Nov 17: Preliminary draft sent to Paramount Nov 26: Final Skype meeting Nov 28: Proposal finalized

  5. AREAS FOR IMPROVEMENT Informational material was not provided in Spanish even though 75% of residents are Hispanic/Latino A lack of collaboration with other entities such as the Paramount Chamber of Commerce Reservations about the word Spend in the title Shop Local Spend in Paramount

  6. RECOMMENDATIONS FOCUSED ON COMMUNITY, BUSINESS, AND SOCIAL MEDIA Community Outreach Create local pride and provide frequent reminders to consumers of the benefits of shopping locally Business Outreach Inform businesses of the program and demonstrate how it benefits them Social Media Outreach Increase awareness and access by building a strong base of followers

  7. COMMUNITY OUTREACH Host culturally representative events that complement Paramount s unique diversity and distribute informational flyers at these events Blessing of the Animals (March-April), Dia del Ni o (April 30), Latino Heritage Month/Taste of Mexico Food Festival (Sept-Oct), Dia De Los Muertos (November), International Day Fair, Tamales Competition Collaborate with Paramount Unified School District to host a Logo/Slogan Competition Linguistic Access: Provide a design that reflects the unique diversity of Paramount

  8. DIVERSE DESIGNS FOR THE NEW PROGRAM

  9. BUSINESS OUTREACH Collaborate with the Paramount Chamber of Commerce to inform businesses of new opportunities for promotion of their stores Host a Paramount Biz Awards Event Night Categories such as Paramount s Best Kept Secret or Environmental Hero Introduce punch cards or VIP coupons to incentive consumers to shop locally

  10. SOCIAL MEDIA OUTREACH Three goals: Promote local businesses, educate residents, and provide easy access Promote local businesses by building a strong base of followers and featuring coupons and special deals Educate residents with mission statement outlining the benefits of buying locally Secure domain name that directs to Facebook page. Have links on the City of Paramount website and the Paramount Chamber of Commerce

  11. PARAMOUNT HAS A STRONG SOCIAL MEDIA PRESENCE

  12. OUR TEAM Ariana: Initiated the project, acted as liaison, and oversaw outreach strategies for businesses and residents Belinda: Had local knowledge which was a unique advantage, used experience with charter schools to suggest strategies for community engagement with families and individuals Joshua: Evaluated Paramount s social media presence in preparation for the Facebook page launch and offered recommendations for increasing access

  13. CHALLENGES Potential Cal State versus Pepperdine scenario Different balances between work and school Geographic divide could make communication difficult

  14. OUR APPROACH Multiple forms of communication E-mail, Skype, Google Docs, and in-person meetings Created a complementary blend that helped bridge the geographic divide

  15. SUGGESTIONS AND FISCAL IMPACT

  16. FIRST STEPS FOR THE CITY

  17. FINAL STEPS FOR US Submitting the final proposal to Paramount this week Hope to present to the City Council in December or January Final assessments: Look at sales of local businesses next year, look at number of Facebook followers, look at attendance of events

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