Fort Bend County Clerk Achievements Report 2022
Fort Bend
County Clerk
Annual Report
Laura Richard
06/2022
County Clerk
Increased Revenue
for the County
•
Largest revenue collection in
the history of the office for
FY 2021 - $11.7M
•
Recovered revenue from past
due fines to date $330,000
•
Introduction of Keepsake
Marriage License
•
Poly Sleeves for certificate
safety
•
Launch of Historic Marriage
License
County Clerk Increased
Customer Satisfaction
•
Enhanced Public Search for DBA documents
•
Introduced Mobile Recording during FBC Fair for
Marks & Brands
•
Added Drop Box for contactless delivery of
documents
•
Implemented an improved Queuing System and
Court software upgrade for efficiency
•
Debuted “How To” videos for Clerk services
•
Completed imaging project of historic Probate
Records for electronic access
This Photo
by Unknown Author is licensed under
CC BY-SA-NC
County Clerk
Awards, Accolades
and Education
•
Awarded Exemplary 5 Star Registrar
from State of Texas VSU
•
County Clerk, Laura Richard received
the High Performance Leadership
Master Certificate from NACo
•
County Clerk Supervisors attended
continuing education focused on
developing new ways to assist the
public in customer service situations
Fort Bend County Clerk, Laura Richard, excelled in increasing revenue, enhancing customer satisfaction, and receiving prestigious awards. Achievements include the largest revenue collection in office history, recovery of past due fines, introduction of innovative marriage license poly sleeves, improved public search for DBA documents, and more. Recognition includes receiving a 5-star registrar award from the State of Texas and attaining high-performance leadership certification. The office's dedication to efficiency, customer service, and innovation is evident in their various initiatives and accomplishments.
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Fort Bend County Clerk Annual Report Laura Richard 06/2022
County Clerk Increased Revenue for the County Largest revenue collection in the history of the office for FY 2021 - $11.7M Recovered revenue from past due fines to date $330,000 Introduction of Keepsake Marriage License Poly Sleeves for certificate safety Launch of Historic Marriage License
County Clerk Increased Customer Satisfaction Enhanced Public Search for DBA documents Introduced Mobile Recording during FBC Fair for Marks & Brands Added Drop Box for contactless delivery of documents Implemented an improved Queuing System and Court software upgrade for efficiency Debuted How To videos for Clerk services Completed imaging project of historic Probate Records for electronic access This Photo by Unknown Author is licensed under CC BY-SA-NC
County Clerk Awards, Accolades and Education Awarded Exemplary 5 Star Registrar from State of Texas VSU County Clerk, Laura Richard received the High Performance Leadership Master Certificate from NACo County Clerk Supervisors attended continuing education focused on developing new ways to assist the public in customer service situations
