Exploring Videoconferencing and Collaboration Technologies in Consulting
Using Videoconferencing and
Collaboration Technologies for
Consulting
Patrick Calhoun
System Administrator; PetaStore
OU Supercomputing Center for Education & Research
The Wrong Question...
What Videoconferencing Tech
should I use?
What Videoconferencing Tech
should I use?
●
What technologies do I and the remote participant
have in common?
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Communication Tech I've Used
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Not Obsolete (to me)
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Synchronous
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Free*
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype*
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Video
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype*
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Universal
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
Venn Diagram of Knowing
Venn Diagram of Knowing
Stuff that is
Universally Understood
Venn Diagram of Knowing
Stuff that is
Universally Understood
Actual Not Fake Stuff
Pie Chart of Knowing
https://skwizna.files.wordpress.com/2010/06/gijoe.jpg
Pie Chart of Knowing...
Tech Support Edition.
http://37.media.tumblr.com/tumblr_kz13dae6K11qzxmjgo1_500.png
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Universal
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
●
Telephone
●
Post
●
Walkie-Talkie
●
BBS Forum
●
BBS Chat Room
●
AIM
●
The Palace
●
ICQ
●
Talk
●
SMS
Cross-Platform
●
GoToMeeting
●
AccessGrid
●
WebEx
●
VRVS/EVO
●
●
iMessage
●
Facetime
●
Hangouts
●
Adobe Connect
●
Blue Jeans
●
Y!Talk
●
MSN Messenger
●
●
Skype
●
H.323 MCU
●
Usenet
●
●
IRC
●
Web Forum
●
CU-SeeMe
What Videoconferencing Tech
should I use?
●
What technologies do I and the remote participant
have in common?
●
What will actually be helpful?
Maybe it's not videoconferencing.
Scenario 1:
Scenario 1:
●
New scientist on the cluster
●
Uses Windows 8
●
Language barrier
Scenario 1:
●
New scientist on the cluster
●
Uses Windows 8
●
Language barrier
●
Goals:
●
Disseminate credentials
●
Guide initial log-in and password reset
●
Get them to the next step toward productivity
Spelling with Low-Fidelity Audio
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ....
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ...
–
Many of the words are not commonly-used.
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ...
–
Many of the words are not commonly-used.
●
Nothing is universal …
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ...
–
Many of the words are not commonly-used.
●
Nothing is universal …
●
Alternate Alphabets
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ...
–
Many of the words are not commonly-used.
●
Nothing is universal …
●
Alternate Alphabets
–
Adam, Boy, Charles, …
Spelling with Low-Fidelity Audio
●
“NATO” “Phonetic” Alphabet
–
Alpha, Bravo, Charlie, ...
–
Many of the words are not commonly-used.
●
Nothing is universal …
●
Alternate Alphabets
–
Adam, Boy, Charles, …
–
“M” as in Mancy
Scenario 1:
●
New scientist on the cluster
●
Uses Windows 8
●
Language barrier
●
Goals:
●
Disseminate credentials
●
Guide initial log-in and password reset
●
Get them to the next step toward productivity
–
Often, Schedule a one-on-one meeting
Scenario 2:
Scenario 2:
●
New scientist on the cluster
●
Uses Windows 8
●
Remote
Scenario 2:
●
New scientist on the cluster
●
Uses Windows 8
●
Remote
●
Goals:
●
Linux Orientation
●
Scheduler Instructions
GNU Screen
GNU Screen
●
Part of the instruction
GNU Screen
●
Part of the instruction
●
...and part of the instruction
GNU Screen
●
Part of the instruction
●
...and part of the instruction
●
User types this:
GNU Screen
●
Part of the instruction
●
...and part of the instruction
●
User types this:
●
screen
GNU Screen
●
Part of the instruction
●
...and part of the instruction
●
User types this:
●
screen
●
Then I type this:
GNU Screen
●
Part of the instruction
●
...and part of the instruction
●
User types this:
●
screen
●
Then I type this:
●
sudo -u
username
script -q -c 'screen -x'
/dev/null
Scenario 3:
Scenario 3:
●
New archive user group
●
May not be very familiar with linux
●
Unique data work-flow
Scenario 3:
●
New archive user group
●
May not be very familiar with linux
●
Unique data work-flow
●
Goals:
●
Linux Orientation
●
Archiver policies and commands
●
User-specific data flow instruction
Google Hangouts
Google Hangouts
●
Remote Participants see my smiling face.
Google Hangouts
●
Remote Participants see my smiling face.
●
Briefly.
Google Hangouts
●
Remote Participants see my smiling face.
●
Briefly.
●
Then they see my terminal program.
Fin
In this collection of images from a presentation by Patrick Calhoun, System Administrator at PetaStore OU Supercomputing Center for Education & Research, various communication technologies ranging from traditional telephones to modern video conferencing tools are highlighted. The images showcase a multitude of communication methods used for consulting, emphasizing the importance of understanding and utilizing appropriate technologies for effective remote collaboration.
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Presentation Transcript
Using Videoconferencing and Collaboration Technologies for Consulting Patrick Calhoun System Administrator; PetaStore OU Supercomputing Center for Education & Research
What Videoconferencing Tech should I use?
What Videoconferencing Tech should I use? What technologies do I and the remote participant have in common?
Communication Tech I've Used Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Not Obsolete (to me) Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Synchronous Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Free* Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype* Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Video Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype* Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Universal Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Venn Diagram of Knowing Stuff that is Universally Understood
Venn Diagram of Knowing Stuff that is Actual Not Fake Stuff Universally Understood
Pie Chart of Knowing https://skwizna.files.wordpress.com/2010/06/gijoe.jpg
Pie Chart of Knowing... Tech Support Edition. http://37.media.tumblr.com/tumblr_kz13dae6K11qzxmjgo1_500.png
Universal Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
Cross-Platform Telephone AIM GoToMeeting Post The Palace AccessGrid Walkie-Talkie ICQ WebEx BBS Forum Usenet Talk Y!Talk VRVS/EVO iMessage BBS Chat Room E-mail SMS MSN Messenger Twitter Facetime IRC Facebook Google Hangouts Web Forum Skype Adobe Connect CU-SeeMe H.323 MCU Blue Jeans
What Videoconferencing Tech should I use? What technologies do I and the remote participant have in common? What will actually be helpful? Maybe it's not videoconferencing.
Scenario 1: New scientist on the cluster Uses Windows 8 Language barrier
Scenario 1: New scientist on the cluster Uses Windows 8 Language barrier Goals: Disseminate credentials Guide initial log-in and password reset Get them to the next step toward productivity
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ....
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ... Many of the words are not commonly-used.
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ... Many of the words are not commonly-used. Nothing is universal
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ... Many of the words are not commonly-used. Nothing is universal Alternate Alphabets
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ... Many of the words are not commonly-used. Nothing is universal Alternate Alphabets Adam, Boy, Charles,
Spelling with Low-Fidelity Audio NATO Phonetic Alphabet Alpha, Bravo, Charlie, ... Many of the words are not commonly-used. Nothing is universal Alternate Alphabets Adam, Boy, Charles, M as in Mancy
Scenario 1: New scientist on the cluster Uses Windows 8 Language barrier Goals: Disseminate credentials Guide initial log-in and password reset Get them to the next step toward productivity Often, Schedule a one-on-one meeting
Scenario 2: New scientist on the cluster Uses Windows 8 Remote
Scenario 2: New scientist on the cluster Uses Windows 8 Remote Goals: Linux Orientation Scheduler Instructions
GNU Screen Part of the instruction
GNU Screen Part of the instruction ...and part of the instruction
GNU Screen Part of the instruction ...and part of the instruction User types this:
GNU Screen Part of the instruction ...and part of the instruction User types this: screen
GNU Screen Part of the instruction ...and part of the instruction User types this: screen Then I type this:
GNU Screen Part of the instruction ...and part of the instruction User types this: screen Then I type this: sudo -u username script -q -c 'screen -x' /dev/null
Scenario 3: New archive user group May not be very familiar with linux Unique data work-flow
Scenario 3: New archive user group May not be very familiar with linux Unique data work-flow Goals: Linux Orientation Archiver policies and commands User-specific data flow instruction
Google Hangouts Remote Participants see my smiling face.
Google Hangouts Remote Participants see my smiling face. Briefly.
Google Hangouts Remote Participants see my smiling face. Briefly. Then they see my terminal program.
