Ensuring Sustainability and Managing Quality in Producing Standardized Matriculation Examination in Foreign Languages

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This content discusses the importance of ensuring sustainability and managing quality in the production of standardized matriculation examinations in foreign languages. It emphasizes the need for establishing and monitoring quality standards within an organization, rather than imposing them from outside sources. Various departments like logistics, media, foreign language testing, and psychometrics play crucial roles in this process. The content also highlights the key aspect that quality standards are a responsibility and must be upheld by the organization itself.

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bmbwf.gv.at Ensuring sustainability and managing quality in producingthestandardized matriculation examination in the foreign languages Theresa Weiler, Doris Fr tscher BMBWF, III/6 Klagenfurt, 19. Oktober 2018

bmbwf.gv.at Managing change Bildergebnis f r logo bmbwf Bildergebnis f r logo bmb Bildergebnis f r logo bifie Bildergebnis f r t v austria Ensuring sustainability and managing quality 2

bmbwf.gv.at Managing processes quality standards cannot be imposed from outside, but must be established and monitored within an organisation in the first instance (Saville 2012, p. 408) Logistics department Media department Foreign language testing department Psychometrics department exam Ensuring sustainability and managing quality 3