Enhancing Sales Skills: Essential Steps for Success
Develop and improve your sales skills by mastering essential areas such as product and policy knowledge, sales process proficiency, communication skills, research, negotiation, time management, customer communication, feedback handling, and team assimilations. Get ready to excel in the sales field with these comprehensive tips and techniques.
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Presentation Transcript
GENERAL SALES LICENSING SKILLS 18thApril 2023 Naamala.Ephrance
ESSENTIAL SKILLS REQUIRED Product Knowledge Before you can sell a product or service, you must have a thorough understanding of how it works and resolves pain points for your prospective customers Policy Knowledge Fully understand the organizations policies e.ghow and when royalties are distributed etc
Sales Process Proficiency Prospecting Lead qualification Research Pitch Objection handling Close
Communication Skills Active listening. ... Using the right communication method. ... Friendliness. ... Confidence. ... Sharing feedback. ... Volume and tone. ... Empathy. ... Respect.
Research Skills You must be able to carry out research e.g survilence Negotiation Skills You must be able to negotiate with the clients properly ie highlight the difficulties to be able to work on these better. Active Listening Listen to your client even when you feel what they are saying is irrelevant
Time Management & Organizational Skills Start tasks early Set limits and say no when needed Take breaks Prioritize tasks Schedule tasks and deadlines Critical Thinking Skills Decide whats important
CUSTOMER COMMUNICATION you ll need to be able to communicate professionally.fessionally. Learn the language or find someone to interpretefor you. Use emails to keep it profession
FEEDBACK Positive Feedback Negative Feedback No Feedback at all
ASSIMILATIONS 2 teams Alpha Omega
