Enhancing Professional Communication Skills in the Workplace
Enhancing professional communication involves being clear, concise, accurate, and organized in your interactions. This can include effective email communication, speaking tips to manage anxiety, and key elements to include and avoid in email communications. By following these practices, you can improve your communication skills and interactions in a professional setting.
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Professional Communication Julie B. Social Investment Assistant/ Project Manager
What qualifies as professional communication? A clear, concise, accurate, and organized request, response, proposal, or presentation that provides necessary or requested information in the workplace or other professional setting. Clear: stay on point, it is OK to send separate emails or requests, keep communications on one subject Concise: message does not say more than is needed (keep it simple) Accurate: it is specific and true (ensuring information is correct) Organized: segmented and simplified in appearance (visual/ writing) or order (speeches/ calls) Source: https://hrdevelopmentinfo.com/top-professional-communication/
Notes on Speaking and Anxiety Practice speaking in the mirror Mock interview, practice questions and answers with friends or family Take some deep breaths before you speak When asking questions, keep in mind: People are usually happy to explain themselves and want you to understand what they are saying and where they are coming from Many other people may have the same questions you do, but may not know how to ask it Sometimes it helps to write or think it out first, then ask Asking for clarification is better than putting work in and having to start over again Source: https://www.unboundb2b.com/blog/email-marketing/how-to-write-a-professional-email-template/#
Email communications Subject Line: Straightforward Briefly what to expect in the body Short and to the point (not a summary!) Body: Address the recipient Break message into paragraphs; First a short explanation of purpose, can be 1-2 sentences Second detailed paragraph(s) or bullet points of relevant information, proof of claims, benefits, or questions Third a requested response or action needed in a short summary sentence Closing: Short thank you followed by your signature Thank you, My best, With Appreciation, Credit: https://www.craftofscientificwriting.com/email_format.html Source: https://www.unboundb2b.com/blog/email-marketing/how-to-write-a-professional-email-template/
What are some things to avoid? Double check the email addresses Double check spelling and grammar Do not use contractions or acronyms Don t becomes do not LMK becomes let me know Do not use inappropriate or familiar language Such as LOL or emojis Source: https://www.unboundb2b.com/blog/email-marketing/how-to-write-a-professional-email-template/#
