Effective Proposal Management Strategies for Success
Proposal managers play a crucial role in the success of bids and proposals. They must navigate different scenarios, engage early in the capture/strategy phase, transition to proposal development, and collaborate with core teams effectively. Strategic proposal managers help identify gaps, establish relationships, and develop key proposal components. Setting clear boundaries and knowing the core team are essential for a seamless process. Engage early, communicate effectively, and understand the team dynamics for a winning proposal.
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Presentation Transcript
Are Good Proposal Managers Two Faced? Yes, and they have to be! Kristin Pennypacker, AM.APMP Lohfeld Consulting Group |2012 Sheraton Dallas Hotel, Dallas, Texas | May 22-25, 2012
Agenda Which scenario are you in? When should you bring in the Proposal Manager? The Strategic Proposal Manager and activities to engage early in the capture/ strategy phase Transition to proposal development and switching to a tactical focus as a Proposal Manager Conclusion
Which scenario are you most familiar with as a Proposal Manager? Scenario 1 We expect the RFP to hit sometime soon, maybe in the next two weeks, and we need to identify a proposal manager and get them up to speed quickly Scenario 2 We are building a core team to pursue this opportunity and would like to bring you on as the proposal manager
When should you bring in the Proposal Manager?
The Strategic Proposal Manager Help identify information gaps and plan to obtain the information needed to write the proposal Identify and develop the pre-proposal products Program Management Plan Resumes Draft Proposal Outline Past Performance Teammate Data Calls Executive Summary Graphics Win Themes Establish relationships early Core team Executive leaders Teammates
Setting the Boundaries Clearly define roles between the capture manager and the proposal manager Candid conversation on swim lanes Document roles leave no ambiguity Agreed upon leadership structure Chance to build the working relationship to develop a good working cadence with the capture manager before the RFP drops
Knowing the Core Team Have you worked with these folks before? Do they have any proposal experience? What was their previous proposal experience? Does the team need training in advance? Developing win themes? Writing a resume? Developing a technical approach? Preparing for orals?
Be Engaged with the Teammates Become familiar with teammates and their capabilities Set expectations for proposal development Given the short turn around do you need a 24 hours response time? Available on the weekends? Brief the leadership structure and lines of authority Explain your companies proposal process Gate reviews can be different from company to company
Understanding Leadership Involvement Take the time to understand the expectations and participation level of the Partner, Vice President, Account Executive How involved will they be? Will a set core of reviewers be present for the gate reviews? Have the leadership at key meetings where critical decisions are needed
Develop Pre-Proposal Products During Capture Help develop materials and concepts to move the proposal forward before the RFP drops Win Themes Past Performance Management Approach Staffing Approach and Resumes Teammate Data Calls Proposal Management Plan
Developing Win Themes You will need a solid grasp of the information to write the proposal Understand the clients perceptions, issues, preferences, objectives and goals. Why Us? Capabilities Resources Value proposition Evidence Why Not the Competition? Their capabilities and past performance Resources and likely approach Cost
Selecting the Past Performance Work with the Past Performance lead to Identify a list of potential quals early Build a matrix that shows coverage across the SOW Where are the gaps? Have we included our teammates? Perform an internal due diligence What do the CPARs look like? Do we know that the customer will provide with a positive questionnaire response?
Understanding the Program Management Approach Start making decisions based on anticipated client, procurement and execution issues Organizational structure Recruit, Maintain, Train and Retain Task Order Process Staffing approach Managing Cost, Schedule and Performance Quality Control Program Management Tools Infrastructure and Facilities
Developing Resumes, Cameos and Personnel Qualification Matrix Build resume template to show how staff experience maps to the SOW and labor categories Highlight relevant knowledge Experience Education and Certification Skills Develop a matrix to show how our proposed staff meet or exceed the requirements
Elements of Teammate Data Calls Corporate history Capabilities including certifications Staffing matrix to include clearances, education, certifications Resume format Past Performance template Company logos Pricing Awards and Bravo Zulus
Creating the Proposal Management Plan Documents all the elements for developing the proposal Budget Communication Plan Resources/staffing Information gathered during capture Potential reviewers Draft Schedule Logistics
What the Strategic PM has focused on during Capture Phase Identifies and prepares proposal products that will be used during the proposal Understands the customer territory objectives, history and relationships Established key working relationships with core team, teammates and leadership
Transition to Proposal Development Time for the Proposal Manager to Switch from Strategic to Tactical
Once the RFP is released the PM Switches to a Tactical Focus Analyze RFP Validate/finalize solution Confirm bid decision Construct or refine storyboards Conduct Kick-off meeting Begin writing Refine the schedule Execute Gate/milestone reviews Establish daily operations Standup Manage production Develop the compliance matrix Submit proposal Refine or construct proposal outline
Conclusion Having a strategic facing Proposal Manager during the capture phase helps to ensure that the Capture Manager is attuned to what is needed to enable the Proposal Manager to write a compelling winning proposal. So yes, good proposal managers are two faced!
Contact Information Kristin Pennypacker Lohfeld Consulting Group Phone: 703-282-1724 kpennypacker@lohfeldconsulting.com www.lohfeldconsulting.com
PO Box 77272 Washington, DC 20013-7272 Phone: (202) 450-2549 www.apmp.org