Dispatch Organizations and Expanded Operations Overview

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Explore the purpose, structure, and key components of dispatch organizations, including established and expanded units. Learn about dispatch ordering channels, unique language, unit ID components, roles and responsibilities, and the importance of documentation. Discover the primary missions of dispatch units and the functions of various centers involved in emergency response coordination.


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  1. EXPANDED DISPATCH ORGANIZATION Unit 1

  2. Objectives Describe the purpose and structure of the dispatch organizations (established and expanded). Demonstrate the use of established dispatch ordering channels. Describe the unique language of dispatch. Describe unit ID components and dispatch channels as they relate to IROC. D-110 Unit 1:Dispatch Organization 01-2-D110-EP

  3. Objectives Describe unit ID components and dispatch channels as they relate to IROC. Describe the EDRC s roles and responsibilities and their limits of authority. Describe the importance of documentation and recordkeeping. D-110 Unit 1:Dispatch Organization 01-3-D110-EP

  4. Established Dispatch Primary Mission To provide safe, timely, and cost-effective coordination of emergency response within a specific geographic area (local, geographic and national). D-110 Unit 1:Dispatch Organization 01-4-D110-EP

  5. Established Dispatch Local agency or interagency dispatch centers Daily duties Aircraft Intelligence Initial attack Resource mobilization and tracking Telephone and radio traffic 1. D-110 Unit 1:Dispatch Organization 01-5-D110-EP

  6. Established Dispatch 2. Geographic Area Coordination Centers (GACCs) Focal point for requests not filled at the local level. Provide intel, predictive svc. and related products for geographic area. D-110 Unit 1:Dispatch Organization 01-6-D110-EP

  7. Established Dispatch 3. National Interagency Coordination Center (NICC) National focal point for requests not filled at the original geographic level. Provide intel, predictive svc. and related products for national community. D-110 Unit 1:Dispatch Organization 01-7-D110-EP

  8. Expanded Dispatch Created to handle the increased workload on large, multiple small, or complex incidents. D-110 Unit 1:Dispatch Organization 01-8-D110-EP

  9. EDRC Expanded Dispatch Recorder Processes resources orders. Relay pertinent information. Track resources and document. Participate in briefings. Relay issues to EDSP. D-110 Unit 1:Dispatch Organization 01-9-D110-EP

  10. EDSD Expanded Dispatch Support Dispatcher Mobilize resources in one or more area. Use or direct use of electronic resource tracking system (IROC) Provide guidance to EDRCs. Relay issues to EDSP. D-110 Unit 1:Dispatch Organization 01-10-D110-EP

  11. EDSP Expanded Dispatch Supervisory Dispatcher Supervises EDSDs and EDRCs. Orders additional dispatchers. Provides training. Coordinates functional areas. Conducts briefings. Liaison. D-110 Unit 1:Dispatch Organization 01-11-D110-EP

  12. CORD - Coordinator Assigned in complex situations involving Multiple Area Coordination (MAC) groups or multiple expanded dispatch organizations. Liaison between all units (IA, expanded, MACs, etc.). Schedules and attends briefings with all units involved. D-110 Unit 1:Dispatch Organization 01-12-D110-EP

  13. Expanded Dispatch Coordinator CORD Expanded Dispatch Supervisor EDSP Expanded Support Dispatcher EDSD Expanded Expanded Support Dispatcher EDSD Support Dispatcher EDSD Expanded Expanded Expanded Dispatch Recorder EDRC Dispatch Recorder EDRC Dispatch Recorder EDRC D-110 Unit 1:Dispatch Organization 01-13-D110-EP

  14. INCIDENT INCIDENT Dispatch Center Geographic Area Coordination Center Geographic Area Coordination Center National Interagency Coordination Center Geog r a phic Ar ea Coor dination Center Geog r a phic Ar ea Coor dination Center Dispatch Center Sendi ng A gency Sendi ng A gency D-110 Unit 1:Dispatch Organization 02-14-D110-EP

  15. NICC NWCC (Parent) OR-EIC (Child) OR-COC (Child-Neighbor) WA-CCC (Child-Neighbor) D-110 Unit 1:Dispatch Organization 01-15-D110-EP 01-15-D110-EP

  16. Why do dispatchers have a unique language? NIFC ETA/ETD UA NECC GACC SFO D-110 Unit 1:Dispatch Organization 01-16-D110-EP

  17. Glossary of Common Terminology Unit Identifiers NV-CCD = Nevada, Carson City, BLM Position Codes EDRC = Expanded Dispatch Recorder ORDM = Ordering Manager FFT1 = Firefighter, Type 1 Acronyms ETA = Estimated Time of Arrival SOP = Standard Operating Procedure UTF = Unable to Fill NIFC NECC GACC SFO D-110 Unit 1:Dispatch Organization 01-17-D110-EP

  18. Communications Outside Contacts Incoming resources Expanded dispatchers on other units IA and GACC dispatchers Local Cache Ordering Manager (ORDM) Buying Team Supply Unit Leader (SPUL) or Logistics Section Chief (LSC) Ground support/ transportation Compact personnel Contractors / vendors Interagency Resource Representative (IARR)* Local management and officers* Public* Public Affairs/Information Officers* Media* D-110 Unit 1:Dispatch Organization 01-18-D110-EP

  19. Documentation Why Document? Used for legal proceedings Follow up Provides record of significant events Host unit will reference information after expanded has demobed D-110 Unit 1:Dispatch Organization 01-19-D110-EP

  20. Recordkeeping IROC is the official system of record Document important information in IROC Keep General Messages Keep Shift Briefs Local Protocol D-110 Unit 1:Dispatch Organization 01-20-D110-EP

  21. Preparing for an assignment Make sure you have your resource order Contact host unit for local information (dress code, lodging, etc.) D-110 Unit 1:Dispatch Organization 01-21-D110-EP

  22. Objectives Describe the purpose and structure of the dispatch organizations (established and expanded). Demonstrate the use of established dispatch ordering channels. Describe the unique language of dispatch. D-110 Unit 1:Dispatch Organization 01-22-D110-EP

  23. Objectives Describe unit ID components and dispatch channels as they relate to IROC. Describe the EDRC s roles and responsibilities and their limits of authority. Describe the importance of documentation and recordkeeping. D-110 Unit 1:Dispatch Organization 01-23-D110-EP

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