Continuum of Care in Ending Homelessness

 
C
ontinuum
Of
C
are
101
The Presenter
Partners Ending Homelessness
The Rochester/Monroe County Homeless Continuum of Care
Charles Bollinger III, Programs Coordinator
cbollinger@letsendhomelessness.org
585-319-5091 ext 101
(Hey that’s me)
 
H
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The Hearth Act reauthorized The McKinney Vento
Homelessness Assistance Act with the following
changes:
  Consolidate HUD’s competitive grant
   programs
  Codify the Continuum of Care planning
   process
  Change HUD’s definition of homelessness
  Increase in prevention resources
  Increased emphasis on performance & 
 
outcomes
Homelessness Defined by
HUD vs D.O.E
Literally Homeless
Imminent Risk of
Homelessness
Homeless under other
Federal Statutes
Fleeing and/or
attempting to flee
domestic violence
HUD
D.O.E
Doubled up with family or friends
Residing in hotel or motels
     (paid by family )
Residing in an emergency shelter or
transitional housing (Homeless for HUD as
well)
Unsheltered (Homeless for HUD as well)
What is the Continuum of
Care?
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Promote Community wide commitment to 
end
homelessness
Quickly re-house 
homeless individuals and
families
Improve access to and use of 
mainstream
programs
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The CoC according to HUD is the group responsible
for carrying out the duties defined in the Continuum
of Care Program Interim Rule.
The CoC is composed of representatives of relevant
organizations within the geographic area served by
the Continuum.
Once established, the CoC is required to appoint a
CoC board and to designate an HMIS lead agency and
a collaborative applicant to assist with its
responsibilities.
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In establishing a CoC, communities must bear in mind that
CoCs are designed to:
Promote a community-wide commitment to the goal of
ending homelessness
Provide funding for efforts for rapidly re-housing
homeless individuals and families
Promote access to and effective use of mainstream
programs
Optimize self-sufficiency among individuals and
families experiencing homelessness
HMIS Lead Agency
The HMIS Lead agency is the eligible CoC
applicant designated by the CoC to oversee
the day- to-day operations of the HMIS
Rochester/Monroe County Continuum of
Care is the HMIS Lead Agency and has all
the HMIS responsibilities
 
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Annual Homeless Assessment Report (AHAR)
Annual Performance Report (APR)
Consolidated Annual Performance and
Evaluation Report  (CAPER)
Department of Housing and Urban Development
(HUD)
Homeless Management Information System (HMIS)
Housing Inventory Count (HIC)
HUD  ~  Acronyms  
HUD  ~  Acronyms  
HUD  ~  Acronyms  Continued
HUD  ~  Acronyms  Continued
Permanent Housing (PH)
Permanent Supportive Housing (PSH)
Point-in-Time
 
(PIT)
Rapid Re-Housing  (RRH)
Transitional Housing-Rapid Re-Housing(TH-RRH)
Request for Proposal (RFP)
Runaway and Homeless Youth (RHY)
Support Services Only (SSO)
Transitional Housing (TH)
Vulnerability Index & Service Prioritization Decision
Assistance Tool (VI-SPDAT)
HUD  ~  Terms 
HUD  ~  Terms 
http://www.huduser.org/portal/glossary/glossary_s.html
https://www.hudexchange.info/coc/coc-program-eligibility-requirements/
Annual Homeless Assessment Report (AHAR) 
is a HUD report to the U.S. Congress that provides nationwide
estimated of homelessness, including information about the Demographic characteristics of homeless person,
services as patterns and the capacity to house homeless person. The report is based primarily on Homeless
Management Information System (HMIS) data about person who experience homelessness during a 12-month
period.
Annual Performance Report (ARP) 
Recipients of HUD funding thought the homeless grant competition
are required to submit an Annual Performance Report (APR) electronically to HUD, via SAGE every
operating year. The APR is required of projects funded with HUD CoC grant funding.
Consolidated Annual Performance and Evaluations Report 
(CAPER) the consolidated Plan is carried
out thought Annual Action Plans, which provides a concise summary of the actions, activities, and the
specific federal and non-federal recourses that will be used each year to address the priority needs and
specific goals identified by the Consolidated Plan. Grantees report on accomlishmetns and program
towards Consolidated Plan goals in the Consolidateded Annual Performance and Evaluation Report.
Department of Housing and Urban Development (HUD) 
established in 1965, HUD’s mission is to increase
homeownership, support community development, and increase access to affordable housing free from
discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and
accountability and forge new partnerships-particularly with faith-based and community organization-that
leverage resources and improve HUD’s ability to be effective on the community level.
HUD  ~  Terms Continued
HUD  ~  Terms Continued
http://www.huduser.org/portal/glossary/glossary_s.html
https://www.hudexchange.info/coc/coc-program-eligibility-requirements/
Homeless Management information System (HMIS) 
is a local
information technology system used to collect client-level data and data on
provision of housing and services to homeless individuals and families and
person at risk of homelessness. Each Continuum of Care is responsible for
selecting an HMIS software solution that complies with HUD’s data
collection management, and reporting standards
The Housing inventory Count (HIC) 
is a comprehensive inventory for all housing
that is dedicated to serving homeless and formerly homeless individuals and families
within a CoC. All year-round held/units should be counted
The HUD-Veterans Affairs Supportive Housing (HUD-VASH)
program combines Housing Choice Voucher (HVC) rental assistance
for homeless Veterans with Case management and clinical services
provided by the Department of Veterans Affairs (VA)
        HUD  ~  Terms Continued
        HUD  ~  Terms Continued
http://www.huduser.org/portal/glossary/glossary_s.html
https://www.hudexchange.info/coc/coc-program-eligibility-requirements/
Transitional Housing to Rapid Re-Housing (TH- RRH) 
Component project is a new project type in
the established in 2017 which includes two existing program components–TH and PH-RRH–in a single project to
serve individuals and families experiencing homelessness
.
Permanent housing (PH) 
is defined as community –based housing without a designated length of that in which
formerly homeless individuals and families live as independently as possible. Under PH, a program participant must be
the tenant on a lease (or sublease) for the an initial term of at least one year that is renewable and is terminable only for
cause. Further, lease (or sub-lease) must be renewable for a minimum term of one month.
Permanent Supportive Housing (PSH)- 
Long term, community –based housing that has supportive services for
homeless persons with disabilities. This type of supportive housing enables the special needs populations to live
independently as possible in a permanent setting. Permanent Houisng can be provided in one structure or in
several structures at one site or in multiple structures at scattered sites.
Point in Time (PIT) 
a snapshot of the homeless population taken on a given day Since 2005 HUD
requires all CoC applicants to complete this count every year in the last week of January. This count
includes a street count in addition to a count of all clients in emergency and transitional beds.
Rapid Re-Housing (RRH) 
Program will provide financial assistance and services to prevent individauls and
families from becoming homeless and help these who are experiencing homelessness  to be quickly re-housed and
stabilized. The funds under this program are intended to target individuals and families who would be homeless
but for this assistance. The funds will provide for a variety of assistance, including: short-term or medium –term
rental assistance and housing relocation and stabilizations services, including such activates as mediation, credit
counseling, security or utility deposits, utility payments, moving cost assistance and case management.
HUD  ~  Terms Continued
HUD  ~  Terms Continued
 
 
http://www.huduser.org/portal/glossary/glossary_s.html
https://www.hudexchange.info/coc/coc-program-eligibility-requirements/
Transitional Housing (TH) 
A project that has as its purpose facilitating the movement of homeless
individuals and families to permanent housing within a reasonable amount of time (usually 24 months).
Transitional housing includes housing primarily designed to serve deinstitutionalized homeless individual and
other homeless individual with mental or physical disabilities and homeless families with children.
Vulnerability Index & Service Prioritization Decision Assistance Tool (VI-SPDAT) 
is a
street outreach tool that determines the initial needs of the individual based open both medical and social risk factors. It
helps street outreach workers to determine if a full assessments is warranted. The SPDAT offers recommendations for
three categories along the spectrum of housing interventions: Permanent Supportive Housing, Rapid Re-Housing, or
Affordable Housing.
What types of Housing does the
C.o.C offer?
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Non-profits, states, local government, and
instrumentalities of local government
MUST be designated by the CoC to apply for funds
Exclusion: for-profits are not permitted to apply for
grants or be sub-recipients of grants
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1.
Permanent Housing (3 types: PSH,RRH &
TH-RRH Hybrid)
2.
Transitional Housing
3.
Supportive Services Only
4.
Homeless Management Information System
 
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Programs formerly known as S+C and
some
 SHP Permanent Housing
Programs
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III.
PSH Programs PRIORITIZE Chronically
homeless individuals and families
Defining a Disability
Physical, mental, or emotional impairment
which is expected to be of long-continued
and indefinite duration, substantially
impedes the person’s ability to live
independently, and is of such nature that
such ability could be improved by more
suitable housing conditions. Developmental
Disability and HIV/AIDS have their own
additional defining points
https://www.hudexchange.info/resource/1953/determining-homeless-and-at-
risk-status-income-and-disability-webinar/
Documenting a Disability
Client file must contain:
Written verification by a professional who is
licensed to diagnose and treat disability. Must
include certification that the disabling condition is
expected to be long continuing and/or of indefinite
duration, and substantially impedes the individuals'
ability to live independently; or
Written verification from Social Security
Administration or receipt of a disability check
(SSDI/S, VA; or
Initial observation by intake staff with confirmation
by professional no later than 45 days after client is
accepted
Who can document a disability?
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Rapid Re-Housing (RRH)
I.
Programs formerly known as scattered-site
Transitional Housing and some “short-term”
SHP Permanent  Housing Programs
II.
Designed to help homeless individuals and
families move as 
quickly
 as possible into
permanent housing and achieve stability in that
housing.
III.
Provides short and/or medium-term assistance
(up to 24 months)
IV.
The program participants 
KEEP
 the
housing/unit when assistance ends.
V.
Client does not need to have a disability to
enter project.
Establishing and Operating a CoC
https://www.hudexchange.info/resources/documents/EstablishingandOperatingaCoC_CoCProgra
m.pdf
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A Joint TH and PH-RRH Component project is a new project type in the established in 2017 which includes two existing
program components–TH and PH-RRH–in a single project to serve individuals and families experiencing homelessness.
It could provide short- or medium-term tenant-based rental assistance on behalf of program participants in the rapid
rehousing portion of the project. Also supportive services for the entire project.
The units will be supported by the transitional housing component and the tenant-based rental assistance and services
provided through the PH-RRH component.
The program can serve participants up to 24 months or as long as the program dictates. For example, a program
participant may only need the temporary stay in transitional housing unit, but the recipient or subrecipient must be able
to make available the financial assistance and supportive services that traditionally comes with rapid re-housing
assistance to that program participant.
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. 
Transitional Housing 
(No longer funded for New projects):
i.
Programs designed to facilitate the movement of
homeless individuals and families to Permanent
Housing
ii.
Program participants must 
MOVE
 to other
housing when assistance ends.
iii.
Program participants must have a lease or
occupancy agreement with a term of at least one
month that cannot be extended beyond 24
months
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3. Supportive Service Only 
(changed to only support PSH
housing only)
:
I.
Provide supportive services to unsheltered and
sheltered 
homeless
 individuals and families (for
whom the recipient/sub recipient is not providing
housing or housing assistance).
II.
Includes Street Outreach and
Centralized/coordinated assessment intake
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4. Homeless Management Information System
(HMIS)
I.
Provides assistance to CoCs to administer and
operate the HMIS
II.
May only be awarded to the HMIS lead
designated by the CoC
What defines a
person/family as homeless?
Documenting Homelessness
In order of preference
1.
Third-party documentation
2.
Intake worker observations
3.
Certification from the person seeking
assistance
Appropriate documentation will vary
depending on
Type of assistance provided
Circumstances of the potential program
participant, including individuals
fleeing/attempting to flee domestic violence
Already available documentation
Discharge paperwork
HMIS service transactions
30
Definition of Homelessness
HUD published the Final Rule revising the
definition of “homeless” in January 2016
The new definition is applicable to:
Projects funded under the Emergency
Solutions Grant
New and Renewal Projects funded by CoC
funds
Category 1
-Literally Homeless
 
An individual or family who lacks a
fixed, regular, and adequate nighttime
residence;
 
An individual or family with a
primary nighttime residence that is a
public or private place not designed for
or ordinarily used as a regular sleeping
accommodation for human beings;
 
An individual or family living in a
supervised publicly or privately
operated shelter designated to provide
temporary living arrangements;
New data standards
10/1/2016
Literally Homeless Situation
Place not meant for habitation
Emergency shelter, including hotel or
motel paid for with emergency shelter
voucher
Safe Haven
Chronic Homelessness
(final rule)
Chronically homeless means:
 A “homeless individual with a disability,”
as defined in the Act, who:
Lives in a place not meant for human habitation, a safe
haven, or in an emergency shelter
Has been homeless (as described above) continuously
for at least 12 months or on at least 4 separate
occasions in the last 3 years where the combined
occasions must total at least 12 months
 Occasions separated by a break of at least seven
nights
Stays in institution of fewer than 90 days do not
constitute a break
Prioritized
 vs 
dedicated
 chronic homeless beds
https://www.hudexchange.info/training-events/courses/defining-
chronically-homeless-final-rule-webinar/
Category 2
—At imminent risk of
homelessness
Individuals and families who will imminently lose
their primary nighttime residence within 14 days
AND
Have no subsequent residence identified AND
Lack the resources or support networks needed to
obtain other permanent housing.
Determining Homeless status of Youth
Youth are not responsible for obtaining their own documentation. Instead,
intake workers are responsible for documenting the youth’s homeless
status by verifying the information provided by the youth starting at the
initial interview. Using contact information or documents provided by the
youth, the intake worker should obtain the information indicated in the
chart below.
If at any point the youth does not want someone to be contacted because
he or she fears for their safety – the intake worker SHOULD NOT contact
the person and should document the youth’s feelings and statements in the
case file.
If the intake worker cannot obtain a higher level of documentation (e.g., a
letter from a third-party) the youth can self-certify and the intake worker
should document their effort to obtain a higher level of documentation,
including notes about why they were not able to.
If the intake worker is able to obtain documentation at any point during
the youth’s participation in the project, then the information should be
added to the case file to back up intake documentation.
When documenting category 4, the intake worker needs to ask only
enough questions to know what is going on – they should rely on the
youth’s own statement about his or her feelings and concerns. If the youth
indicates there is a safety risk then no further documentation of the safety
risk is needed – the intake worker should simply document what the youth
stated.
Category 3
—Homeless under other federal
statute
Unaccompanied youth under 25 or families with children and
youth who do not otherwise qualify as homeless, but who:
Meet homeless definition under other federal statute: AND
Have not had a lease, ownership interest, or occupancy
agreement in permanent housing at any time during the
last 60 days; AND
Have experience two or more moves during the last 60
days; AND
Can be expected to continue in such status for an extended
period of time because of:
 
chronic disabilities, OR
chronic physical health or mental health conditions, OR
substance addiction, OR
histories of domestic violence or childhood abuse (including neglect) OR
presence of a child or youth with a disability, OR
two or more barriers to employment
Important notes on the
Homeless Definition
 CoCs must obtain HUD approval to serve
Category 3 (We do 
not
 have this approval)
 PSH programs can only serve persons who were
homeless on the street or in a shelter (
Not
Category 2)
 CoC prioritization and eligibility policies and
procedures may further limit who can be served in
CoC programs (i.e. RRH and TH program policies
require that a person come from the street or
shelter prior to entry into RRH or TH program and
PSH prioritizes CH)
Category 4
-Fleeing Domestic Violence
Individuals and families who are fleeing, or are
attempting to flee, domestic violence, dating violence,
sexual assault, stalking, or other dangerous or life-
threatening conditions related to violence, who:
Have no identified subsequent residence; AND
Lack the resources and support networks needed to
obtain other permanent housing.
Eligibility Per Component Type
40
± Requires chronic homeless status
 *  Requires a disability
** Must be residing on the streets or in an
emergency shelter
Rent:  Permanent
Supportive Housing
Rent will be the highest of:
30 percent of the family’s monthly adjusted income;
10 percent of the family’s monthly gross income; or
The portion of the family’s welfare assistance, if
any, that is designated for paying rent
Income must be calculated according to 24 CFR
5.609 and 24 CFR 5.611(a)
41
Recipients with rental assistance funds are required
to charge program participants rent
Rent: Rapid Re-housing
Must treat all program participants the same
Process for determining amount of charge must follow CoC Written Standards
Program participant rent is considered program income
42
Rapid re-housing projects are NOT required to 
charge program participants rent
What are the roles of the Case
Management for Housing?
Case Managers duties
Assessing service
needs
Moving costs
Case management
Child care
Education services
Employment
assistance & job
training
Food (no longer an
eligible operating
cost)
Housing search &
counseling services
Legal services
Life skills training
Mental health
services
Outpatient health
services
Outreach services
Substance abuse
treatment services
Transportation
Utility deposits
How often do Case Managers
need to meet with clients
PSH – Per HUD regulations the CM must
provide case management, there is no
requirement on the regularity of the service.
Community standard is contact with the client
should be at least once a month or more if
needed based on clients’ necessities for
supportive services.
RRH – Per HUD regulations the CM
must meet with the client at a
minimum of once a month as long as
they are enrolled in the RRH project.
Housing First in Permanent
Supportive Housing
Housing First is an approach to quickly and successfully connect
individuals and families experiencing homelessness to permanent
housing without preconditions and barriers to entry, such as sobriety,
treatment or service participation requirements. Supportive services are
offered to maximize housing stability and prevent returns to
homelessness as opposed to addressing predetermined treatment goals
prior to permanent housing entry.
Housing First emerged as an alternative to the linear approach in which
people experiencing homelessness were required to first participate in
and graduate from short-term residential and treatment programs before
obtaining permanent housing. In the linear approach, permanent
housing was offered only after a person experiencing homelessness
could demonstrate that they were “ready” for housing.
Housing First in Permanent
Supportive Housing
Few to no programmatic prerequisites to permanent
housing entry
Low barrier admission policies
Rapid and streamlined entry into housing
Supportive services are voluntary, but can and
should be used to persistently engage tenants to
ensure housing stability
Tenants have full rights, responsibilities, and legal
protections
Practices and policies to prevent lease violations
and evictions
How do homeless people enter
the homeless housing system?
The Coordinated Entry System for Homeless Services provides a unified
response to move persons quickly out of homelessness and into permanent
housing and is designed to improve fairness, create easier access to
resources, and increase the efficiency of the local crisis response system to
address homelessness. The system consists of:
Access to emergency shelter placements through 2-1-1/LIFE LINE
A common assessment (VI-SPDAT) is conducted at each shelter to inform
the selection of the most appropriate permanent housing option to meet
needs.
A community-wide process includes all homeless providers working
together to quickly move people into available homeless housing options.
Linkage to supportive services to assist those who are homeless/at-risk of
homelessness in addressing the situation and moving quickly out of
homelessness.
The Coordinated Entry
Where do we go from here?
 
https://www.usich.gov/resources/uploads/asset_library/Summary_of_Essential_Elements_of_the_Plan.
pdf
Home, Together has one fundamental goal, a goal shared across federal, state, and local partners: to
end homelessness in America.
The Plan sets important population-specific goals as well:
• To end homelessness among Veterans
• To end chronic homelessness among people with disabilities
• To end homelessness among families with children
• To end homelessness among unaccompanied youth
• To end homelessness among all other individuals
Achieving these goals as a nation means achieving these goals in all of our communities,
communities that are diverse—in their demographics, in their needs, in their geographic
characteristics, in their progress to date, in their resources, in their infrastructure, in their housing
markets, and in many other ways. Therefore, the Plan does not set uniform timeframes. Rather,
federal partners will continue to work with communities, and provide tools and information, that will
enable them to set their own ambitious goals, tailored to their local conditions, and grounded in their
local data.
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The Continuum of Care (CoC) program aims to promote community commitment to ending homelessness, re-house homeless individuals quickly, and improve access to mainstream programs. CoCs have specific responsibilities to achieve these goals, involving collaboration and funding efforts for homeless support. The HUD CoC program and the HEARTH Act play key roles in shaping homeless assistance initiatives.

  • Continuum of Care
  • Homelessness Assistance
  • HUD CoC Program
  • Ending Homelessness
  • HEARTH Act

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  1. Continuum Of Care 101

  2. The Presenter Partners Ending Homelessness The Rochester/Monroe County Homeless Continuum of Care Charles Bollinger III, Programs Coordinator cbollinger@letsendhomelessness.org 585-319-5091 ext 101 (Hey that s me)

  3. HEARTH Act The Hearth Act reauthorized The McKinney Vento Homelessness Assistance Act with the following changes: Consolidate HUD s competitive grant programs Codify the Continuum of Care planning process Change HUD s definition of homelessness Increase in prevention resources Increased emphasis on performance & outcomes

  4. Homelessness Defined by HUD vs D.O.E HUD D.O.E Literally Homeless Doubled up with family or friends Residing in hotel or motels (paid by family ) Residing in an emergency shelter or transitional housing (Homeless for HUD as well) Unsheltered (Homeless for HUD as well) Imminent Risk of Homelessness Homeless under other Federal Statutes Fleeing and/or attempting to flee domestic violence

  5. What is the Continuum of Care?

  6. The HUD CoC Program Purpose Promote Community wide commitment to end homelessness Quickly re-house homeless individuals and families Improve access to and use of mainstream programs

  7. What is the Continuum of Care? The CoC according to HUD is the group responsible for carrying out the duties defined in the Continuum of Care Program Interim Rule. The CoC is composed of representatives of relevant organizations within the geographic area served by the Continuum. Once established, the CoC is required to appoint a CoC board and to designate an HMIS lead agency and a collaborative applicant to assist with its responsibilities.

  8. Responsibilities of the CoC In establishing a CoC, communities must bear in mind that CoCs are designed to: Promote a community-wide commitment to the goal of ending homelessness Provide funding for efforts for rapidly re-housing homeless individuals and families Promote access to and effective use of mainstream programs Optimize self-sufficiency among individuals and families experiencing homelessness

  9. HMIS Lead Agency The HMIS Lead agency is the eligible CoC applicant designated by the CoC to oversee the day- to-day operations of the HMIS Rochester/Monroe County Continuum of Care is the HMIS Lead Agency and has all the HMIS responsibilities

  10. C.o.C Acronyms and Terms

  11. HUD ~ Acronyms Annual Homeless Assessment Report (AHAR) Annual Performance Report (APR) ConsolidatedAnnual Performance and Evaluation Report (CAPER) Department of Housing and Urban Development (HUD) Homeless Management Information System (HMIS) Housing Inventory Count (HIC)

  12. HUD ~ Acronyms Continued Permanent Housing (PH) Permanent Supportive Housing (PSH) Point-in-Time(PIT) Rapid Re-Housing (RRH) Transitional Housing-Rapid Re-Housing(TH-RRH) Request for Proposal (RFP) Runaway and Homeless Youth (RHY) Support Services Only (SSO) Transitional Housing (TH) Vulnerability Index & Service Prioritization Decision Assistance Tool (VI-SPDAT)

  13. HUD ~ Terms Annual Homeless Assessment Report (AHAR) is a HUD report to the U.S. Congress that provides nationwide estimated of homelessness, including information about the Demographic characteristics of homeless person, services as patterns and the capacity to house homeless person. The report is based primarily on Homeless Management Information System (HMIS) data about person who experience homelessness during a 12-month period. Annual Performance Report (ARP) Recipients of HUD funding thought the homeless grant competition are required to submit an Annual Performance Report (APR) electronically to HUD, via SAGE every operating year. The APR is required of projects funded with HUD CoC grant funding. Consolidated Annual Performance and Evaluations Report (CAPER) the consolidated Plan is carried out thought Annual Action Plans, which provides a concise summary of the actions, activities, and the specific federal and non-federal recourses that will be used each year to address the priority needs and specific goals identified by the Consolidated Plan. Grantees report on accomlishmetns and program towards Consolidated Plan goals in the Consolidateded Annual Performance and Evaluation Report. Department of Housing and Urban Development (HUD) established in 1965, HUD s mission is to increase homeownership, support community development, and increase access to affordable housing free from discrimination. To fulfill this mission, HUD will embrace high standards of ethics, management and accountability and forge new partnerships-particularly with faith-based and community organization-that leverage resources and improve HUD s ability to be effective on the community level. http://www.huduser.org/portal/glossary/glossary_s.html https://www.hudexchange.info/coc/coc-program-eligibility-requirements/

  14. HUD ~ Terms Continued The Housing inventory Count (HIC) is a comprehensive inventory for all housing that is dedicated to serving homeless and formerly homeless individuals and families within a CoC. All year-round held/units should be counted Homeless Management information System (HMIS) is a local information technology system used to collect client-level data and data on provision of housing and services to homeless individuals and families and person at risk of homelessness. Each Continuum of Care is responsible for selecting an HMIS software solution that complies with HUD s data collection management, and reporting standards The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program combines Housing Choice Voucher (HVC) rental assistance for homeless Veterans with Case management and clinical services provided by the Department of Veterans Affairs (VA) http://www.huduser.org/portal/glossary/glossary_s.html https://www.hudexchange.info/coc/coc-program-eligibility-requirements/

  15. HUD ~ Terms Continued Permanent housing (PH) is defined as community based housing without a designated length of that in which formerly homeless individuals and families live as independently as possible. Under PH, a program participant must be the tenant on a lease (or sublease) for the an initial term of at least one year that is renewable and is terminable only for cause. Further, lease (or sub-lease) must be renewable for a minimum term of one month. Permanent Supportive Housing (PSH)- Long term, community based housing that has supportive services for homeless persons with disabilities. This type of supportive housing enables the special needs populations to live independently as possible in a permanent setting. Permanent Houisng can be provided in one structure or in several structures at one site or in multiple structures at scattered sites. Point in Time (PIT) a snapshot of the homeless population taken on a given day Since 2005 HUD requires all CoC applicants to complete this count every year in the last week of January. This count includes a street count in addition to a count of all clients in emergency and transitional beds. Rapid Re-Housing (RRH) Program will provide financial assistance and services to prevent individauls and families from becoming homeless and help these who are experiencing homelessness to be quickly re-housed and stabilized. The funds under this program are intended to target individuals and families who would be homeless but for this assistance. The funds will provide for a variety of assistance, including: short-term or medium term rental assistance and housing relocation and stabilizations services, including such activates as mediation, credit counseling, security or utility deposits, utility payments, moving cost assistance and case management. Transitional Housing to Rapid Re-Housing (TH- RRH) Component project is a new project type in the established in 2017 which includes two existing program components TH and PH-RRH in a single project to serve individuals and families experiencing homelessness. http://www.huduser.org/portal/glossary/glossary_s.html https://www.hudexchange.info/coc/coc-program-eligibility-requirements/

  16. HUD ~ Terms Continued Transitional Housing (TH) A project that has as its purpose facilitating the movement of homeless individuals and families to permanent housing within a reasonable amount of time (usually 24 months). Transitional housing includes housing primarily designed to serve deinstitutionalized homeless individual and other homeless individual with mental or physical disabilities and homeless families with children. Vulnerability Index & Service Prioritization Decision Assistance Tool (VI-SPDAT) is a street outreach tool that determines the initial needs of the individual based open both medical and social risk factors. It helps street outreach workers to determine if a full assessments is warranted. The SPDAT offers recommendations for three categories along the spectrum of housing interventions: Permanent Supportive Housing, Rapid Re-Housing, or Affordable Housing. http://www.huduser.org/portal/glossary/glossary_s.html https://www.hudexchange.info/coc/coc-program-eligibility-requirements/

  17. What types of Housing does the C.o.C offer?

  18. Eligible CoC Program Project Applicants Non-profits, states, local government, and instrumentalities of local government MUST be designated by the CoC to apply for funds Exclusion: for-profits are not permitted to apply for grants or be sub-recipients of grants

  19. CoC Program Grant Uses and Requirements 1. Permanent Housing (3 types: PSH,RRH & TH-RRH Hybrid) 2. Transitional Housing 3. Supportive Services Only 4. Homeless Management Information System

  20. Eligible Components: Permanent Housing Permanent Housing : Community-based housing, the purpose of which is to provide housing without a designated length of stay. It includes: Permanent Supportive Housing (PSH) Programs formerly known as S+C and some SHP Permanent Housing Programs Provides long-term housing assistance to homeless individuals and families in which one adult or child has a disability III. PSH Programs PRIORITIZE Chronically homeless individuals and families 1. a. I. II.

  21. Defining a Disability Physical, mental, or emotional impairment which is expected to be of long-continued and indefinite duration, substantially impedes the person s ability to live independently, and is of such nature that such ability could be improved by more suitable housing conditions. Developmental Disability and HIV/AIDS have their own additional defining points https://www.hudexchange.info/resource/1953/determining-homeless-and-at- risk-status-income-and-disability-webinar/

  22. Documenting a Disability Client file must contain: Written verification by a professional who is licensed to diagnose and treat disability. Must include certification that the disabling condition is expected to be long continuing and/or of indefinite duration, and substantially impedes the individuals' ability to live independently; or Written verification from Social Security Administration or receipt of a disability check (SSDI/S, VA; or Initial observation by intake staff with confirmation by professional no later than 45 days after client is accepted

  23. Who can document a disability? DIAGNOSE MENTAL HEALTH DISABILITY Title DIAGNOSE ADDICTIONS Psy.D Psychiatrist/Psychologist yes yes MD Medical Doctor yes yes NP Nurse Practioner yes yes PA Physician Assistant yes yes PNP Psychiatric Nurse Practitioner yes yes PMHN Psychiatric Mental Health Nurse yes yes APRN Advance Practice Registered Nurse yes yes RN Registered Nurse (assignments are directed by MD, etc.) no no LPN Licensed Practical Nurse (operates under direction of RN, MD, etc.) no no LCSW Licensed Clinical Social Worker yes yes LMSW Licensed Master Social Worker (Yes, under supervision of LCSW, MD) no/yes no/yes LMHC Licensed Mental Health Counselor yes yes BSW Bachelors Social Worker no/yes no CRC Certified Rehabilitation Counselor yes yes CASAC Credentialed Alcohol & Substance Abuse Counselor yes no CATC Certified Addictions Treatment Counselor yes no

  24. Eligible Components: Permanent Housing b. Rapid Re-Housing (RRH) Programs formerly known as scattered-site Transitional Housing and some short-term SHP Permanent Housing Programs Designed to help homeless individuals and families move as quickly as possible into permanent housing and achieve stability in that housing. III. Provides short and/or medium-term assistance (up to 24 months) IV. The program participants KEEP the housing/unit when assistance ends. Client does not need to have a disability to enter project. Establishing and Operating a CoC https://www.hudexchange.info/resources/documents/EstablishingandOperatingaCoC_CoCProgra m.pdf I. II. V.

  25. Eligible Components: Permanent Housing Transitional Housing (TH) to Rapid Rehousing (PH-RRH) A Joint TH and PH-RRH Component project is a new project type in the established in 2017 which includes two existing program components TH and PH-RRH in a single project to serve individuals and families experiencing homelessness. It could provide short- or medium-term tenant-based rental assistance on behalf of program participants in the rapid rehousing portion of the project. Also supportive services for the entire project. The units will be supported by the transitional housing component and the tenant-based rental assistance and services provided through the PH-RRH component. The program can serve participants up to 24 months or as long as the program dictates. For example, a program participant may only need the temporary stay in transitional housing unit, but the recipient or subrecipient must be able to make available the financial assistance and supportive services that traditionally comes with rapid re-housing assistance to that program participant.

  26. Eligible Components: Transitional Housing 2. Transitional Housing (No longer funded for New projects): i. Programs designed to facilitate the movement of homeless individuals and families to Permanent Housing ii. Program participants must MOVE to other housing when assistance ends. iii. Program participants must have a lease or occupancy agreement with a term of at least one month that cannot be extended beyond 24 months

  27. Eligible Components: Supportive Services Only (SSO) 3. Supportive Service Only (changed to only support PSH housing only): I. Provide supportive services to unsheltered and sheltered homeless individuals and families (for whom the recipient/sub recipient is not providing housing or housing assistance). II. Includes Street Outreach and Centralized/coordinated assessment intake

  28. Eligible Components: HMIS 4. Homeless Management Information System (HMIS) I. Provides assistance to CoCs to administer and operate the HMIS II. May only be awarded to the HMIS lead designated by the CoC

  29. What defines a person/family as homeless?

  30. Documenting Homelessness In order of preference 1. Third-party documentation 2. Intake worker observations 3. Certification from the person seeking assistance Appropriate documentation will vary depending on Type of assistance provided Circumstances of the potential program participant, including individuals fleeing/attempting to flee domestic violence Already available documentation Discharge paperwork HMIS service transactions 30

  31. Definition of Homelessness HUD published the Final Rule revising the definition of homeless in January 2016 The new definition is applicable to: Projects funded under the Emergency Solutions Grant New and Renewal Projects funded by CoC funds

  32. Category 1-Literally Homeless An individual or family who lacks a fixed, regular, and adequate nighttime residence; An individual or family with a primary nighttime residence that is a public or private place not designed for or ordinarily used as a regular sleeping accommodation for human beings; An individual or family living in a supervised publicly or privately operated shelter designated to provide temporary living arrangements;

  33. New data standards 10/1/2016 Literally Homeless Situation Place not meant for habitation Emergency shelter, including hotel or motel paid for with emergency shelter voucher Safe Haven

  34. Chronic Homelessness (final rule) Chronically homeless means: A homeless individual with a disability, as defined in the Act, who: Lives in a place not meant for human habitation, a safe haven, or in an emergency shelter Has been homeless (as described above) continuously for at least 12 months or on at least 4 separate occasions in the last 3 years where the combined occasions must total at least 12 months Occasions separated by a break of at least seven nights Stays in institution of fewer than 90 days do not constitute a break Prioritized vs dedicated chronic homeless beds https://www.hudexchange.info/training-events/courses/defining- chronically-homeless-final-rule-webinar/

  35. Category 2At imminent risk of homelessness Individuals and families who will imminently lose their primary nighttime residence within 14 days AND Have no subsequent residence identified AND Lack the resources or support networks needed to obtain other permanent housing.

  36. Determining Homeless status of Youth Youth are not responsible for obtaining their own documentation. Instead, intake workers are responsible for documenting the youth s homeless status by verifying the information provided by the youth starting at the initial interview. Using contact information or documents provided by the youth, the intake worker should obtain the information indicated in the chart below. If at any point the youth does not want someone to be contacted because he or she fears for their safety the intake worker SHOULD NOT contact the person and should document the youth s feelings and statements in the case file. If the intake worker cannot obtain a higher level of documentation (e.g., a letter from a third-party) the youth can self-certify and the intake worker should document their effort to obtain a higher level of documentation, including notes about why they were not able to. If the intake worker is able to obtain documentation at any point during the youth s participation in the project, then the information should be added to the case file to back up intake documentation. When documenting category 4, the intake worker needs to ask only enough questions to know what is going on they should rely on the youth s own statement about his or her feelings and concerns. If the youth indicates there is a safety risk then no further documentation of the safety risk is needed the intake worker should simply document what the youth stated.

  37. Category 3Homeless under other federal statute Unaccompanied youth under 25 or families with children and youth who do not otherwise qualify as homeless, but who: Meet homeless definition under other federal statute: AND Have not had a lease, ownership interest, or occupancy agreement in permanent housing at any time during the last 60 days; AND Have experience two or more moves during the last 60 days; AND Can be expected to continue in such status for an extended period of time because of: chronic disabilities, OR chronic physical health or mental health conditions, OR substance addiction, OR histories of domestic violence or childhood abuse (including neglect) OR presence of a child or youth with a disability, OR two or more barriers to employment

  38. Important notes on the Homeless Definition CoCs must obtain HUD approval to serve Category 3 (We do not have this approval) PSH programs can only serve persons who were homeless on the street or in a shelter (Not Category 2) CoC prioritization and eligibility policies and procedures may further limit who can be served in CoC programs (i.e. RRH and TH program policies require that a person come from the street or shelter prior to entry into RRH or TH program and PSH prioritizes CH)

  39. Category 4-Fleeing Domestic Violence Individuals and families who are fleeing, or are attempting to flee, domestic violence, dating violence, sexual assault, stalking, or other dangerous or life- threatening conditions related to violence, who: Have no identified subsequent residence; AND Lack the resources and support networks needed to obtain other permanent housing.

  40. Eligibility Per Component Type PSH* RRH TH SSO New Renewal Category 1 Literally Homeless X X X** X X Category 2 At Imminent Risk X X Category 3 Homeless under other federal programs Category 4 Fleeing domestic violence, etc. * No CoC was approved to serve Category 3 with FY 2017 CoC Program funds X X X X X Requires chronic homeless status * Requires a disability ** Must be residing on the streets or in an emergency shelter 40

  41. Rent: Permanent Supportive Housing Recipients with rental assistance funds are required to charge program participants rent Rent will be the highest of: 30 percent of the family s monthly adjusted income; 10 percent of the family s monthly gross income; or The portion of the family s welfare assistance, if any, that is designated for paying rent Income must be calculated according to 24 CFR 5.609 and 24 CFR 5.611(a) 41

  42. Rent: Rapid Re-housing Rapid re-housing projects are NOT required to charge program participants rent Must treat all program participants the same Process for determining amount of charge must follow CoC Written Standards Program participant rent is considered program income 42

  43. What are the roles of the Case Management for Housing?

  44. Case Managers duties Assessing service needs Moving costs Case management Child care Education services Employment assistance & job training Food (no longer an eligible operating cost) Housing search & counseling services Legal services Life skills training Mental health services Outpatient health services Outreach services Substance abuse treatment services Transportation Utility deposits

  45. How often do Case Managers need to meet with clients PSH Per HUD regulations the CM must provide case management, there is no requirement on the regularity of the service. Community standard is contact with the client should be at least once a month or more if needed based on clients necessities for supportive services. RRH Per HUD regulations the CM must meet with the client at a minimum of once a month as long as they are enrolled in the RRH project.

  46. Housing First in Permanent Supportive Housing Housing First is an approach to quickly and successfully connect individuals and families experiencing homelessness to permanent housing without preconditions and barriers to entry, such as sobriety, treatment or service participation requirements. Supportive services are offered to maximize housing stability and prevent returns to homelessness as opposed to addressing predetermined treatment goals prior to permanent housing entry. Housing First emerged as an alternative to the linear approach in which people experiencing homelessness were required to first participate in and graduate from short-term residential and treatment programs before obtaining permanent housing. In the linear approach, permanent housing was offered only after a person experiencing homelessness could demonstrate that they were ready for housing.

  47. Housing First in Permanent Supportive Housing Few to no programmatic prerequisites to permanent housing entry Low barrier admission policies Rapid and streamlined entry into housing Supportive services are voluntary, but can and should be used to persistently engage tenants to ensure housing stability Tenants have full rights, responsibilities, and legal protections Practices and policies to prevent lease violations and evictions

  48. How do homeless people enter the homeless housing system?

  49. The Coordinated Entry The Coordinated Entry System for Homeless Services provides a unified response to move persons quickly out of homelessness and into permanent housing and is designed to improve fairness, create easier access to resources, and increase the efficiency of the local crisis response system to address homelessness. The system consists of: Access to emergency shelter placements through 2-1-1/LIFE LINE A common assessment (VI-SPDAT) is conducted at each shelter to inform the selection of the most appropriate permanent housing option to meet needs. A community-wide process includes all homeless providers working together to quickly move people into available homeless housing options. Linkage to supportive services to assist those who are homeless/at-risk of homelessness in addressing the situation and moving quickly out of homelessness.

  50. Where do we go from here?

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