Account Management and SMT Services Overview

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Explore key aspects of 3rd party registration, account management, and SMT services including data timelines, service availability, anomalies, account statistics, and ODR details. Gain insights into service performance and trends in relation to account management processes.

  • Account Management
  • SMT Services
  • Data Timelines
  • Service Availability
  • Anomalies

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  1. 3rdParty Registration & Account Management Account Management 3rdParty Registration & SMT Update To AMWG July 2018

  2. 3rdParty Registration & Account Management Account Management 3rdParty Registration & Monthly SMT Data Timelines AMWG CR 2014 002 End to End File Processing Completeness July 2018 % Timely Market Delivery - % of files posted to market (FTPS) by 11:00pm out of # of files received by SMT by 11:00pm. % Portal Data Availability - % of files loaded to the database for data availability on portal by 6:00am next day for the files received by 11:00pm A LSE file includes usage data for up to 50,000 ESIIDs. 23rd July : SMT received an excessive number of files than the normal expected number 2 2

  3. 3rd Party Registration & Account Management Account Management 3rd Party Registration & SMT API and FTPS Services Availability July 2018 The service availability is measured as a percentage of number of minutes the service was available out of the total number of minutes in a month, excluding planned outages. Observed Anomalies: Mar-Apr 2015: SMT outage and subsequent recovery/catch-up impacted API availability. FTPS was available for most of the part except on 03/21-03/22 for 36 hours. 26 Jul 2015: Services were unavailable for 12 hours due to Flash storage issue 25 Jan 2016: Services were unavailable for 19 hours due to storage configuration issue 07 Mar 2016: API Services were unavailable for 7hours due to Oracle archiver issue. 12 Jul 2017: Due to network Outage FTP & API services are down for 20 minutes. FTPS & API availability is 99.95%. 3

  4. SMT Number of Accounts by Type AMWG CR 2014 009 July 2018 3rd Party Registration & Account Management Account Management 3rd Party Registration & 4

  5. 3rd Party Registration & Account Management Account Management 3rd Party Registration & SMT ODR Details July 2018 Total ODR Requests TDSP wise statistics: Total ODR Requests User type statistics: 5

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