2022 Portfolio Update Connected Chelmsford
Cllr Marie Goldman
Deputy Leader, Cabinet Member
for Connected Chelmsford
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Rob Hawes
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Team briefings
•
Additional Restrictions Grant policy changes
•
Covid Additional Relief Fund
•
Discretionary business rate relief for
businesses not able to access earlier
Government Covid-related funding
•
Discretional Energy Rebate – April 2022
•
£150 linked to Council Tax liability
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Debbie Wootton
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Reviewed induction documentation to improve
onboarding experience for staff and managers,
including introduction of new starter questionnaires
•
Piloted new leadership essentials course to help
support new lower-level managers/team leaders
•
Re-launched the HR Bite-size programme, a
comprehensive suite of training for managers
including:
•
Recruitment and Selection
•
Writing Job Descriptions
•
Our Conversations
•
Performance management
•
Ill health and attendance
•
Supported staff in the return to offices after Covid
•
Organised managers’ conference to support MT in
the review of our approach to reward and recognition
•
Introduced a Council-wide Drugs and Alcohol Policy
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Ali Naqvi
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Communications
•
Theatre refurbishment
•
Local Plan review
•
Cost of living crisis – new web section
•
CGR consultation and rollout
•
New channels (Nextdoor)
•
Marketing
•
Theatre rebranding and website
•
New Hylands wedding website and
Instagram account
•
Customer Services
•
Minor reorganisation
•
40,125 calls received (Apr-Aug)
•
City Centre
•
Two grants secured, which enabled support
of various projects
•
Corporate Hospitality
•
Sales function absorbed into Hylands team
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Alison Chessell
•
Procurement shared service provided to
Uttlesford District Council
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Work around the Fairer Tax Pledge
•
Supported the theatre and other projects.
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Lorraine Browne
•
Restructure completed in September 2022.
•
New trainee solicitor role
•
Elections and democracy teams brought
together under one manager
•
Community Governance Review
•
Shadow councils now created
•
Procurement of legal case management
system underway
D
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Michael Sage
•
Systems Support
•
New cloud-based support system
•
3,686 support calls logged since 5
th
May 2022
•
Upgraded 200+ mobile phones
•
Completed Teams migration (exc. Riverside)
•
Staff
•
Doubled apprenticeship positions
•
Two software dev apprentices now permanent
employees
•
Address Management
•
6 phases in Beaulieu – 27 new roads and 926
new properties
•
Gold standard – on track to achieve Platinum
•
Website
•
Moved to new platform
•
DPO
•
28 submissions in the backlog
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Chelmsford Councillor Marie Goldman has been appointed as the Deputy Leader and Cabinet Member for Connected Chelmsford in 2022. This strategic role involves steering the city towards enhanced connectivity and progress, ensuring citizens benefit from cutting-edge services and infrastructure developments under her astute leadership.
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Presentation Transcript
2022 Portfolio Update Connected Chelmsford Cllr Marie Goldman Deputy Leader, Cabinet Member for Connected Chelmsford
Team briefings Additional Restrictions Grant policy changes Covid Additional Relief Fund Discretionary business rate relief for businesses not able to access earlier Government Covid-related funding Revenues & Benefits Discretional Energy Rebate April 2022 150 linked to Council Tax liability Rob Hawes
Reviewed induction documentation to improve onboarding experience for staff and managers, including introduction of new starter questionnaires Piloted new leadership essentials course to help support new lower-level managers/team leaders Re-launched the HR Bite-size programme, a comprehensive suite of training for managers including: Recruitment and Selection Writing Job Descriptions Our Conversations Performance management Ill health and attendance Human Resources Debbie Wootton Supported staff in the return to offices after Covid Organised managers conference to support MT in the review of our approach to reward and recognition Introduced a Council-wide Drugs and Alcohol Policy
Communications Theatre refurbishment Local Plan review Cost of living crisis new web section CGR consultation and rollout New channels (Nextdoor) Marketing Theatre rebranding and website New Hylands wedding website and Instagram account Customer Services Minor reorganisation 40,125 calls received (Apr-Aug) City Centre Two grants secured, which enabled support of various projects Corporate Hospitality Sales function absorbed into Hylands team Marketing & Customer Services Ali Naqvi
Procurement shared service provided to Uttlesford District Council Work around the Fairer Tax Pledge Procurement & Risk Supported the theatre and other projects. Alison Chessell
Restructure completed in September 2022. New trainee solicitor role Elections and democracy teams brought together under one manager Community Governance Review Shadow councils now created Procurement of legal case management system underway Legal & Democratic Lorraine Browne
Systems Support New cloud-based support system 3,686 support calls logged since 5th May 2022 Upgraded 200+ mobile phones Completed Teams migration (exc. Riverside) Staff Doubled apprenticeship positions Two software dev apprentices now permanent employees Address Management 6 phases in Beaulieu 27 new roads and 926 new properties Gold standard on track to achieve Platinum Website Moved to new platform DPO 28 submissions in the backlog Digital Michael Sage
