Patient experiences - PowerPoint PPT Presentation


Modernize Patient Experience with Digital Patient Conversion Platform

Enhance patient relationships and streamline your practice with a secure digital patient conversion platform. Acquire new patients online, modernize patient experience, retain existing patients, and optimize technology investments. Utilize tools like online booking, digital check-in, and workflow au

0 views • 31 slides


Importance of Single Unit Red Blood Cell Transfusion According to Patient Blood Management Guidelines

Implementing single unit red blood cell transfusion based on patient blood management guidelines is crucial to minimize risks associated with transfusion, such as morbidity, mortality, and length of stay. By following these guidelines, healthcare providers can make informed decisions, reduce unneces

4 views • 18 slides



Medical Center Health System.

The Medical Center Health System (MCHS) emphasizes the importance of reporting patient safety events to improve the quality and safety of patient care. All team members are encouraged to report any deviation from routine care, events causing harm or potential harm, near misses, patient complaints, a

0 views • 4 slides


Patient Screening and Workflow Process Optimization

The flowcharts and descriptions detail the steps involved in identifying eligible patients for screening, managing patient flow during visits, and tracking screening results. The process includes reviewing patient charts, determining screening eligibility, discussing screening options with patients,

2 views • 5 slides


Understanding the Patient Safety Incident Response Framework (PSIRF)

The Patient Safety Incident Response Framework (PSIRF) is set to replace the Serious Incident Framework (2015) within the NHS, marking a significant shift in responding to patient safety incidents. Its key aims include compassionate engagement, system-based learning, proportionate responses, and sup

5 views • 9 slides


Enhancing Healthcare Efficiency, The Vital Role of Patient Access Services at MedKarma

In today's fast-paced healthcare landscape, patient access services stand as the cornerstone of efficient healthcare delivery. At MedKarma, we understand the pivotal role these services play in ensuring seamless patient experiences, optimizing operational efficiency, and ultimately improving healthc

2 views • 7 slides


World Patient Safety Day 2023: Engaging Patients for Patient Safety

World Patient Safety Day 2023 emphasizes engaging, raising, advocating, and empowering patients for safety in healthcare. Major activities include taking the pledge of "First Do No Harm," promoting patient safety at Health Mela events, recognizing safety champions, and sharing innovative learnings.

6 views • 15 slides


Enhancing Healthcare Services in Malawi through the Master Patient Index (MPI)

The Master Patient Index (MPI) plays a crucial role in Malawi's healthcare system by providing a national patient identification system to improve healthcare quality and treatment accuracy. Leveraging the MPI aims to dispense unique patient IDs, connect with existing registries, enhance data managem

4 views • 8 slides


Streamlining Care, Navigating Patient Access Services in Healthcare

In today's healthcare landscape, patient access services play a pivotal role in ensuring seamless care delivery. From scheduling appointments to navigating insurance processes, these services streamline the patient journey and enhance overall satisfaction. Let's delve into the key points of how pati

6 views • 6 slides


Rwanda HIE Patient Identity Management System Overview

The Rwanda Health Information Exchange (HIE) system focuses on patient identity management to uniquely identify individuals seeking healthcare across the country. By maintaining a set of identifiers in the client registry and avoiding duplication of patient records, the system ensures efficient and

12 views • 8 slides


Enhancing Patient Safety in Primary Care: PSIRF and LFPSE Overview

The Patient Safety Incident Response Framework (PSIRF) and Learn from Patient Safety Events (LFPSE) aim to improve patient safety by providing a structured approach to incident response and analysis in primary care settings. PSIRF emphasizes compassionate engagement, learning from incidents, proport

3 views • 14 slides


Streamlining Healthcare, The Role of Patient Access Services in Medkarma

In the labyrinth of healthcare, where patient needs intersect with administrative procedures, lies a critical component often overlooked \u2013 Patient Access Services. In the realm of Medkarma, this integral function serves as the linchpin, orchestrating seamless transitions from patient inquiries

3 views • 8 slides


Enhancing Healthcare Accessibility, The Role of Patient Access Services by MedKarma

In the dynamic landscape of healthcare, accessibility stands as a cornerstone of quality patient care. Amidst the intricate network of medical services, patient access services emerge as a vital component, ensuring seamless and efficient navigation for individuals seeking healthcare solutions. At th

5 views • 7 slides


 Enhancing Patient Access Services, A Vital Step Towards Improved Healthcare Delivery

In today's rapidly evolving healthcare landscape, ensuring seamless patient access to medical services is paramount. As healthcare providers strive to enhance patient experience and streamline administrative processes, the role of Patient Access Services (PAS) becomes increasingly crucial. In this b

1 views • 7 slides


Efficient Patient Recruitment and Messaging in MyChart

Streamline your patient recruitment process in MyChart by accessing, finding eligible patients, sending messages, and tracking responses effectively. Learn how to access reports, find and select patients, send recruitment requests, send patient-facing messages, and track patient responses for resear

0 views • 7 slides


How to Add a Patient to a Custom Patient List in The New EPR

Learn step-by-step instructions on adding a patient to a custom patient list in The New EPR (Electronic Patient Record) system. Follow the detailed guide to efficiently manage patient data and create customized lists for easy access. Enhance your workflow with this quick reference guide.

0 views • 9 slides


Understanding the Role of Oncology Patient Navigators

This content delves into the essentials of patient navigation in oncology, covering competencies, professional roles, responsibilities, and functions of patient navigators. It highlights the importance of patient empowerment, communication, cultural competency, and care coordination. The material al

0 views • 43 slides


Understanding Patient-Reported Outcomes in Therapeutic Innovation

Patient-Reported Outcomes (PROs) are gaining importance in therapeutic innovation to capture how patients feel about their treatment beyond clinical effectiveness. The European Patients Academy emphasizes the significance of measuring PROs through tools like Patient-Reported Outcome Measures (PROMs)

0 views • 30 slides


Hospital Patient Triage Exercise Program

This hospital patient triage exercise program, developed by the Missouri Hospital Association, aims to train hospital triage staff in disaster patient triage using the START system. The program focuses on surge capacity, triage tools, response components, and care continuum from conventional to cris

0 views • 40 slides


Ethics and Patient Rights in Healthcare: A Professional Training Module

This module on ethics and patient rights in healthcare training covers essential topics such as defining ethics, ethical decision-making processes, building ethical relationships with patients, understanding the Patient's Bill of Rights, and identifying ethical principles related to compliance with

0 views • 36 slides


Organising Nursing Services for Effective Patient Care

This content discusses methods of patient assignment, objectives of organising patient care units, factors influencing patient care quality, and considerations for organising patient care in wards. It emphasizes forecasting needs, professional activities, organizational activities, physical environm

0 views • 45 slides


Ethical and Legal Issues in Mental Health Nursing: Ensuring Patient Rights and Safety

Historically, individuals with mental illness faced limited rights and inhumane treatment. The shift in laws and recognition of patient rights in the 1970s improved the conditions for mental health clients. Legal issues in psychiatric nursing cover patient rights, including treatment refusal, inform

1 views • 19 slides


Pharmacy Practice and Patient Care: A Comprehensive Overview

Pharmacy plays a vital role in patient care by contributing to health outcomes through management of medicines, chronic conditions, common ailments, promotion of healthy lifestyles, and support for healthcare professionals. Pharmacist interventions in the healthcare system ensure rational use of med

3 views • 14 slides


Enhancing Patient Safety: Global Action Plan 2021-2030

Patient safety is a critical aspect of healthcare with millions of adverse events occurring annually. The Global Patient Safety Action Plan (GPSAP) for 2021-2030 focuses on key areas such as policies for zero patient harm, high reliability systems, safety of clinical processes, patient and family en

0 views • 13 slides


Role of Radiology Resource Nurses in Healthcare

In November 2018, the need for Nursing Coverage in the Radiology Department led to the identification of the Role of Radiology Resource Nurses (RRN). These critical care-trained Registered Nurses act as clinical liaisons between patient care areas and the Radiology Department, ensuring continuity of

0 views • 21 slides


Enhanced Recovery Program Implementation in Post-Surgical Nursing

Introducing and implementing an Enhanced Recovery Program (ERP) in post-surgical nursing can significantly improve patient outcomes, experience, and satisfaction. This clinical pathway designed by MSQC aims to optimize patient recovery by standardizing protocols throughout the perioperative care pro

1 views • 26 slides


Enhancing Patient Handoffs and Continuity of Care in EMS Settings

This document discusses the critical aspects of patient handoffs and continuity of care in emergency medical services (EMS) settings. It highlights the challenges faced during patient transitions and emphasizes the importance of effective communication and collaboration between EMS providers and rec

0 views • 14 slides


Improving Patient Access to Clinical Care in NYC Correctional Health Services

NYC Health + Hospitals/Correctional Health Services (CHS) has implemented initiatives for patient access to clinical care. CHS offers both CHS-Initiated and Patient-Initiated access to medical appointments. The Patient-Initiated Health Triage Line (HTL) allows direct communication with nurses for no

1 views • 5 slides


Improving Emergency Department Patient Care with Care at Arrival Model

Emergency Medicine Administrator Travis W. Schmitz introduces the innovative Care at Arrival approach to enhance patient care in the emergency department. The model focuses on providing immediate treatment upon patient arrival to reduce wait times, increase patient satisfaction, and improve operatio

0 views • 12 slides


Dealing With Difficult Patients: Strategies for Effective Patient Management

Learn valuable insights from "Dealing With The Difficult Patient" by Victor B. Klausner, DO. The content emphasizes the importance of handling challenging patient interactions with empathy, professionalism, and ethical conduct. It provides practical tips on communication, patient empowerment, managi

0 views • 13 slides


Enhancing Patient and Staff Experience Together Workshop

This introductory workshop focuses on promoting gratitude in the workplace to improve staff and patient experiences. By fostering a culture of appreciation, organizations can enhance positivity, reduce stress, and increase job satisfaction. The workshop explores the relationship between staff and pa

0 views • 20 slides


Patient Experience Network National Awards 2020: Driving Quality Improvement

The Patient Experience Network National Awards 2020 recognized efforts in improving patient experience through insights, measurement, reporting, and action. Based in Nottingham, the organization serves millions of residents and provides specialist services. Their Complaints and Patient Experience Te

0 views • 9 slides


Insights on Patient Experiences of Anesthesia Awareness: NAP5 National Audit Project

This study from the 5th National Audit Project (NAP5) delves into patient experiences of Anesthesia Awareness with General Anesthesia (AAGA). It highlights that not all AAGA instances are remembered, even with light sedation. The project explores the factors influencing memory during anesthesia, suc

0 views • 21 slides


Value Measurement & Monetization of Visitor Experiences in Museums

This content explores how museums enhance visitor well-being and how measuring the perceived value of museum experiences can lead to quantifiable benefits. It delves into research findings on the impact of museum visits on personal, intellectual, social, and physical well-being, highlighting the imp

0 views • 11 slides


Ensuring Safe Patient Handling in Healthcare Settings

This presentation discusses the risks of musculoskeletal injuries in healthcare due to manual patient handling, emphasizing the importance of proper techniques and patient lift equipment. It highlights rising challenges such as obesity rates, an aging workforce, and workforce shortages contributing

0 views • 47 slides


Best Practices for Integrating Social Needs Assessments in TRIP Research

TRIP focuses on implementing evidence-based patient navigation to reduce delays in treatment and disparities among vulnerable women in Boston by utilizing social needs assessments, real-time patient registry, and navigation services. The intervention components include systematic social needs assess

0 views • 10 slides


Lessons from Winterbourne View Hospital: Failures in Patient Care

Winterbourne View Hospital exposed serious issues of neglect, abuse, and regulatory failures in patient care. The hospital ignored patient complaints, lacked accountability, and failed to address concerns raised by a whistleblower. Regulatory inspections were ineffective, and compliance with standar

0 views • 13 slides


Enhancing Communication in Acute Care: Person-Centred Language for Physicians

Person-Centred Language (PCL) plays a crucial role in acute care settings, influencing patient-provider interactions and care outcomes. This approach emphasizes respect, specificity, and objectivity in communication, enhancing patient satisfaction and engagement. By using language that is respectful

0 views • 15 slides


Enhancing Patient-Centered Care Through Improved CMC Records at The Hillingdon Hospitals NHS Foundation Trust

The Hillingdon Hospitals Trust aims to enhance patient-centered care by improving visibility and awareness of CMC (Coordinate My Care) records across generic teams through the development of specific patient information resources, tracking patient attendance at ED with CMC records, and optimizing th

0 views • 11 slides