Information Management Roles and Responsibilities in Disaster Response Coordination

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The roles and responsibilities of the coordination team in disaster response include key positions such as Cluster Coordinator, Information Manager, GIS Mapping Specialist, and more. National governments play a crucial role in safety, security, and coordination efforts. Exercises are conducted to agree on IM roles, and organizations like OCHA provide overarching frameworks for information sharing. Cluster Coordinators are responsible for ensuring IM functions are met, building relationships, and facilitating analysis and product development.


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  1. 1.4 Roles & Responsibilities of the 1.4 Roles & Responsibilities of the Coordination Team Coordination Team INFORMATION MANAGEMENT Registered Charity No 1079752 RedR UK is a company limited by guarantee. Company Number 3929653

  2. Who is on the NC Coordination TEAM? It could include . Cluster Coordinator Deputy Cluster Coordinator (could be a national staff or a cluster partner staff member, especially in later stages) Information Manager GIS Mapping Specialist (later, a national officer) Technical Adviser (from the Cluster Lead Agency, NGO or Gov t) Executive Assistant / Secretary / Fixer (someone senior and experienced in local administration) Data Manager(s) Translator(s) 2

  3. Reminder of National Government Responsibilities Has primary responsibility for safety, security and well being of own citizens Responsibility for safety and security of humanitarian workers and other expatriates Is responsible for facilitating coordination IMs should identify and seek ways to build on the government s existing systems for information management to support IM in the humanitarian response.

  4. Exercise: IM Roles & Responsibilities Agree the IM Roles & Responsibilities for the stakeholder you are assigned and record on a flip chart: - OCHA - Cluster Coordinator - Information Management Officers - Cluster Partners

  5. OCHA IM Responsibilities Provides the over-arching framework for sharing information across clusters Supports inter-operability of data by setting database and dataset standards Provides cross-cluster needs/gap analysis, compatible IM systems and harmonised reporting (mapping) Convenes IM working group

  6. Cluster Coordinator IM Responsibilities Ensures overall IM functions fulfilled Establishes relationships Promotes trust and transparency Facilitates the analysis process Facilitates IM products development

  7. Information Management Officers (IMOs) IM Responsibilities Support service delivery/outputs (identify and deliver IM products/systems) Inform strategic decisions Assist in prioritisation based on sound response analysis Produce information to assist in identifying and delivering advocacy messages Monitor and report against the cluster strategy Build IM capacity of NCC partners Support partners in setting up and maintaining complaints mechanism (AAP) Ensure safe data sharing between humanitarian actors, especially on GBV

  8. Cluster Partners IM Responsibilities Contribute to information exchange Agree and adhere to common definitions, indicators, standards Contribute to analyses: interpret collectively information/data (in e.g. TWiG) Contribute to cluster outputs

  9. Nutrition Cluster Structure = Cluster Partners Nutrition Cluster TWiG Strategic Advisory Group NCC Team TWiG TWiG

  10. TWiG TWiG Strategic Advisory Group TWiG Strategic Advisory Group Consists of key operational partners nominated and elected Develops the cluster s strategic framework, work plan and priorities Must ensure regular flow of information to the cluster as a whole Technical Working Groups Small, task-oriented and time- limited groups. Coordinated by a focal point or technical adviser, and composed of relevant technical experts Self-selected membership Provide input into development/harmonisation of the relevant IM tools/products Registered Charity No 1079752 RedR UK is a company limited by guarantee. Company Number 3929653 TWiGs advise cluster partners.

  11. Discussion Themes Share your experience of participating in working groups (in the role of IM) for 10 minutes. Be prepared to share your findings on the role of IM in working groups.

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