West-Hill Health PCN GP Patient Survey 2022 Results Analysis
The GP Patient Survey 2022 results for West-Hill Health Primary Care Network (PCN) provide insights into patients' satisfaction levels with various GP practices. The survey covers aspects such as ease of access, helpfulness, satisfaction, and availability of appointment choices. Results show varying satisfaction levels across different practices, with notable differences in percentages of patients who were offered choices for appointments. The visuals in the survey results highlight key findings, giving a comprehensive overview of patients' experiences within the network.
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GP Patient Survey 2022 results West-Hill Health PCN The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.
Easy (%) 100% 80% 60% 40% 20% 0% Grand Union HC 74% Holland Park Surgery 87% Lancaster Gate MC 73% Portland Road Practice 60% Portobello MC 72% The Garway MC 72% The Pembridge Villas 89% Westbourne Grove MC 87% North The Golborne MC 78% Kensington MC 86% Easy (%)
Helpful (%) 120% 100% 80% 60% 40% 20% 0% Grand Union HC 84% Holland Park Surgery 90% Lancaster Gate MC 81% Portland Road Practice 78% Portobello MC 77% The Garway MC 68% The Pembridge Villas 97% Westbourne Grove MC 85% North The Golborne MC 91% Kensington MC 88% Easy (%)
satisfied (%) 100% 80% 60% 40% 20% 0% Grand Union HC 75% Holland Park Surgery 83% Lancaster Gate MC 59% Portland Road Practice 60% Portobello MC 68% The Garway MC 53% The Pembridge Villas 75% Westbourne Grove MC 73% North The Golborne MC 85% Kensington MC 59% satisfied (%)
Always or a lot (%) 80% 60% 40% 20% 0% Grand Union HC 42% Holland Park Surgery 46% Lancaster Gate MC 56% Portland Road Practice 43% Portobello MC 71% The Garway MC 37% The Pembridge Villas 73% Westbourne Grove MC 52% North The Golborne MC 45% Kensington MC 53% satisfied (%)
% of patients who were offered a choice of appointment when they last tried to make a GP appointment
% of patients who were offered a choice of appointment when they last tried to make a GP appointment Practice result 2022 70 60 50 40 30 20 10 0 Grand Union HC Holland Park Surgery Lancaster Gate MC Portland Road Practice Portobello MC The Garway The Westbourne Grove MC North Kensington MC The Golborne MC MC Pembridge Villas yes, a choice of place (for an appt in person) % Yes, a choice of time and day % yes, a choice of healthcare professional % Yes, a choice of type of appt % None of these
% of patients who were satisfied with the appointment they were offered
% of patients who were satisfied with the appointment they were offered Practice result 2022 100 90 80 70 60 50 40 30 20 10 0 Grand Union HC Holland Park Lancaster Gate MC Portland Road Practice Portobello MC The Garway MC The Pembridge Westbourne Grove MC North The Golborne MC Surgery Villas Kensington MC yes, and Iaccepted an appt % No but I still took and appt % No and I did not take an appt %
% of patients who describe their experience of making an appointment as good
% of patients who describe their experience of making an appointment as good Good (%) 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Grand Union HC 42% Holland Park Surgery 46% Lancaster Gate MC 56% Portland Road Practice 43% Portobello MC 71% The Garway MC 37% The Pembridge Villas 73% Westbourne Grove MC 52% North The Golborne MC 45% Kensington MC 53% good (%)
Given set time or period for appt (%) 100% 95% 90% 85% 80% 75% Grand Union HC 74% Holland Park Surgery 87% Lancaster Gate MC 73% Portland Road Practice 60% Portobello MC 72% The Garway MC 72% The Pembridge Villas 89% Westbourne Grove MC 87% North The Golborne MC 78% Kensington MC 86% given set time or period for appt (%)
good (%) 100% 80% 60% 40% 20% 0% Grand Union HC 92% Holland Park Surgery 88% Lancaster Gate MC 85% Portland Road Practice 82% Portobello MC 93% The Garway MC 75% The Pembridge Villas 90% Westbourne Grove MC 89% North The Golborne MC 88% Kensington MC 87% good (%)
good (%) 100% 80% 60% 40% 20% 0% Grand Union HC 90% Holland Park Surgery 92% Lancaster Gate MC 84% Portland Road Practice 84% Portobello MC 87% The Garway MC 78% The Pembridge Villas 94% Westbourne Grove MC 89% North The Golborne MC 82% Kensington MC 91% good (%)
good (%) 100% 80% 60% 40% 20% 0% Grand Union HC 88% Holland Park Surgery 87% Lancaster Gate MC 81% Portland Road Practice 79% Portobello MC 93% The Garway MC 69% The Pembridge Villas 93% Westbourne Grove MC 87% North The Golborne MC 81% Kensington MC 92% good (%)
yes (%) 100% 80% 60% 40% 20% 0% Grand Union HC 83% Holland Park Surgery 95% Lancaster Gate MC 78% Portland Road Practice 83% Portobello MC 86% The Garway MC 74% The Pembridge Villas 91% Westbourne Grove MC 85% North The Golborne MC 69% Kensington MC 89% yes (%)
yes (%) 120% 100% 80% 60% 40% 20% 0% Grand Union HC 91% Holland Park Surgery 99% Lancaster Gate MC 87% Portland Road Practice 93% Portobello MC 95% The Garway MC 86% The Pembridge Villas 100% Westbourne Grove MC 88% North The Golborne MC 79% Kensington MC 91% yes (%)
yes (%) 100% 95% 90% 85% 80% Grand Union HC 95% Holland Park Surgery 97% Lancaster Gate MC 98% Portland Road Practice 93% Portobello MC 94% The Garway MC 89% The Pembridge Villas 97% Westbourne Grove MC 93% North The Golborne MC 90% Kensington MC 94% yes (%)
yes (%) 100% 95% 90% 85% 80% 75% Grand Union HC 93% Holland Park Surgery 95% Lancaster Gate MC 92% Portland Road Practice 89% Portobello MC 94% The Garway MC 87% The Pembridge Villas 95% Westbourne Grove MC 96% North The Golborne MC 85% Kensington MC 92% yes (%)
yes (%) 100% 80% 60% 40% 20% 0% Grand Union HC 67% Holland Park Surgery 88% Lancaster Gate MC 56% Portland Road Practice 63% Portobello MC 71% The Garway MC 52% The Pembridge Villas 69% Westbourne Grove MC 77% North The Golborne MC 65% Kensington MC 69% yes (%)
good (%) 100% 80% 60% 40% 20% 0% Grand Union HC 81% Holland Park Surgery 84% Lancaster Gate MC 79% Portland Road Practice 72% Portobello MC 78% The Garway MC 67% The Pembridge Villas 90% Westbourne Grove MC 91% North The Golborne MC 81% Kensington MC 85% good (%)
