Enhancing Support for Carers in the West Midlands

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This report highlights the efforts to improve support for carers in the West Midlands region, focusing on the Carers Leads Network and the outcomes of the ADASS CPN Self-Assessment exercise. It discusses challenges such as budget pressures and rising demands, as well as successes in strength-based assessments and partnership working. The analysis reveals areas of strength, such as general responsibilities, and areas needing improvement, like assessing the impact of caring and optimizing budget allocations.

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Improving the Offer for Improving the Offer for Carers Sector led improvement work on carers in the West Midlands 5thMarch 2020 Carers

West Midlands Carers Leads Network Long-established network, with all 14 Councils represented Largely self-directed work programme, led by the region s Carers Leads and driven by common priorities / issues Aligned to ADASS policy work - with a line into regional branch and national policy network Strong emphasis on collaboration and shared learning IT-enabled network virtual meetings, social networking apps etc. Enthusiastically embraced the Self-Assessment exercise and the evidence it has provided for the Network s future priorities ADASS branch provided resources for analysis of the SA responses

ADASS CPN Self Assessment Successes & Challenges Challenges Integrated ways of working Budget Pressures Rising Demand for Carer Assessments / Support Successes Strength-based assessments Information & Signposting Integrated Carers Hubs Partnership Working

ADASS CPN Self Assessment Data Sources & Usage Key Points Traditional data sources are well used Less granular information held about individual carers NHS data less well adopted Some difficulty reported in extracting relevant information from data sources Household Survey considered out of date Other LA data not universally used Full commitment to using wider range of data Desire to explore additional datasets

ADASS CPN Self Assessment Analysis of West Midlands responses Doing Well General Responsibilities & Universal Services Doing OK Implementing Carer Strategies Early Doing Less Well identification & intervention Access to Universal Provision without need for assessment Technology, Training, Digital Support Support for Working Carers Optimising Pooled Budgets

ADASS CPN Self Assessment Analysis of West Midlands responses Doing Well First Contact, Identifying Needs and Assessment Doing OK Multiple caring roles Doing Less Well Assessing impact of caring Optimising Pooled Budgets No Wrong Door approach Carers Passports Whole Family approach

ADASS CPN Self Assessment Analysis of West Midlands responses Doing Well Person-centred care & support planning Reviewing care & support plans Doing OK Whole Family approach Doing Less Well Safeguarding Personalised services Including carers as expert partners Flexibility in breaks provision Use of personal budgets

ADASS CPN Self Assessment Analysis of West Midlands responses Doing Well Integration & partnership working Doing OK Carers consulted over key decisions NHS help with identification Doing Less Well Carers Leads Carers interests reflected in Better Care Fund plans, HWB plans Shared agreements young carer transitions Data Sharing and MOUs with NHS Employers support for working carers Links with schools

ADASS CPN Self Assessment Improvement priorities for the West Midlands WM ADASS Influence WM Carers Network Work Programme Sustainable Markets, Sustainable Systems, Social Justice Collaborate Working carers Common Challenges Carers Balanced Scorecard Pooled budgets Focus on wider benefits (societal, environmental, economic) Carer Passports Improving the Offer for Carers Online & self assessment tools Case for Investment Carers as expert partners National, regional and local policy Working across organisations Work with system partners across the region Influence Share Support for young carers & those in transition Data, evidence Case studies, good practice

West Midlands Carers Event WM-ADASS: Carer Regional Leads Conference: Friday 20th March 2020, ETC Venues, Birmingham (9.30AM 3PM) Showcase carer developments across the West Midlands region Present the national voice of carers (Key Note Speakers Emily Holzhausen and Madeline Starr, Carers UK) Hear from current and former Carers with lived experiences. Discuss the Balanced Scorecard results: what are our opportunities and challenges (Paul Johnston, WM-ADASS Associate) Promote local delivery An opportunity to network with regional colleagues Contributions from Carers, Statutory Providers and Voluntary Groups Promotional opportunities available