Comprehensive Overview of Electric Vehicle Charging Station Management System (EV CSMS)

 
Electric Vehicle Charging Station
Management System (EV CSMS)
 
https://evcify.com
 
EV Charging Ecosystem
 
 
Value Chain
 
https://www.bcg.com/publications/2021/the-evolution-of-charging-infrastructures-for-electric-vehicles
undefined
 
Statistics
 
undefined
 
EVs
 
Number of Electric Vehicles in Traffic
51,219 
(September)
Number of Electric Vehicles Sold
in 2023
36,710
in September
9,832
 
 
 
 
https://ea-sarj.net/
undefined
 
Total Number of Charging Points in Türkiye
 
Number of Charging Points (Sockets) in October 2023
9,860
EV per AC Charging Point
AC
7.13
DC
19.08
DC Charging Point number leader
Eşarj, 
749
Trugo, 
306
AC Charging Point number leader
ZES, 
2386
Voltrun, 
574
,
Eşarj, 
237
https://ea-sarj.net/
undefined
 
Solutions
 
undefined
 
EVCify,
Electric Vehicle Charging Solutions
 
EV CSMS (EV Charging Station Management System)
Application Platform
Web Application
3
rd
 Party Integrations
IoT Platform
IoT Services
Mobile Application
 
Platform Operating Environments
On-premise
Cloud
 
undefined
 
EV CSMS
EV Charging Station Management System
 
undefined
 
Application & IoT Platform
 
PRODUCT & SERVICES
undefined
 
Services
 
Charging Station Management
Tariff, Payment and Invoicing
Reporting
User, Campaign and Notification
3
rd
 Party Services
Fault, Maintenance and Support(*)
 
Mobile Application
 
 
undefined
 
Fault, Maintenance and Support
 
DETAILS
undefined
 
Fault, Maintenance and Support Services
 
Customer Support Management
Ticket Management
Fault Management
Workforce Management
Work Order Management
Mobile Workforce Management (MWM) (in backlog list)
undefined
 
Aim
 
With this platform, it is aimed to increase the Service Quality in E-
mobility. (*)
Occupational Health and Safety (*)
Real-time fault & error tracking.
Contributing to increasing the trust of electric vehicle users in the
charging infrastructure.
Customer satisfaction
Ensuring efficiency and service continuity at charging stations through
planned maintenance.
 
undefined
 
Sustainability
 
To Solve Problems of Electric Vehicle Charging Stations as soon as
possible
Increasing the confidence in the use of Electric Vehicles by
minimizing the suffering of end users
Minimizing maintenance costs through planned, predictive,
preventive, etc. maintenance at charging stations will contribute to
sustainability.
undefined
 
Collaboration Potential
 
All Electric Vehicle Charging Station Manufacturers
Charging Network Licensed Companies
Maintenance & Malfunction Subcontractor companies
All companies that need Workforce Management for charging
stations
undefined
 
Services
 
undefined
 
Concepts
 
Faults
OCPP 1.6J
Charge Point Error Code
Call Method
Mobile Application
3
rd
 Party Integrations
Work Order
Workforce Management
undefined
 
OCPP 1.6J
 
OPEN CHARGE POINT PROTOCOL
undefined
 
StatusNotification.req
ChargePointErrorCode
 
ConnectorLockFailure
EVCommunicationError
GroundFailure
HighTemperature
InternalError
LocalListConflict
NoError
OtherError
OverCurrentFailure
OverVoltage
PowerMeterFailure
PowerSwitchFailure
ReaderFailure
ResetFailure
UnderVoltage
WeakSignal
 
Open Charge Point Protocol 1.6J, 7.6 
ChargePointErrorCode
undefined
 
Solution Architecture
 
undefined
 
Solution Architecture
undefined
 
Customer Support Management
 
CSM
undefined
 
Interaction Types
 
Call Method
Mobile Application
Support Ticket
3
rd
 Party Integrations
Other
 
undefined
 
Ticket Type Group
 
Payment Issues
Invoice Issues
Other Issues
Electrical Faults (*)
Charging Session Faults (*)
Charging Other Faults (*)
Hardware Faults (*)
Software Faults (*)
Reservation Faults (*)
Communication Faults (*)
undefined
 
Ticket List
undefined
 
Adding Ticket
undefined
 
Added Ticket
undefined
 
Ticket Actions
undefined
 
Updating Ticket
undefined
 
History Details
undefined
 
Fault Management
 
FM
undefined
 
Fault Type Group
 
Hardware Faults (*)
Software Faults (*)
Network Faults
Environmental Faults
Security Faults
Configuration Faults
Human Induced Faults
Communication Faults (*)
Interoperability Faults
Electrical Faults (*)
Sensor Faults (*)
Charging Session Faults
Charging Other Faults (*)
undefined
 
Adding Fault
undefined
 
Fault List
undefined
 
Workforce Management
 
WFM
undefined
 
Key Components
 
Work Order Management
Workforce Planning
Staff Scheduling
Time and Attendance
Management
Labor Forecasting
Performance Management
Workforce Analytics
Occupational Health and
Safety (*)
 
undefined
 
Work Order Type Group
 
Maintenance
Preventive Maintenance
Corrective Maintenance
Predictive Maintenance
Scheduled Maintenance
Emergency Maintenance
Fault
See Fault Group
undefined
 
Work Order List
undefined
 
Adding Work Order (Fault)
undefined
 
Adding Work Order (Maintenance)
undefined
 
Mobile Workforce Management
 
MWM
undefined
 
Key Components
 
Occupational Health and
Safety (*)
Scheduling and Dispatch
Time and Attendance
Tracking
Job Tracking
Communication Tools
Inventory and Asset
Management
Customer Relationship
Management (CRM)
Work Order Management
Document and Image
Capture
Safety and Compliance
Offline Functionality
Analytics and Performance
Metrics
Security and Access Control
Mobile Device Management
(MDM)
Customization and Scalability
undefined
 
Revenue Models
 
undefined
 
Types of Subscription Plans
undefined
 
Payment Methods
 
undefined
 
Payment Methods
 
Monthly or Annual Plan
Pay-as-You-Go Plan
Custom Plan
Licensed Based
undefined
 
Next Steps
 
undefined
 
Our Expectations
 
Completing the backlog list for MVP
Management of the platform and mobile application by a
professional team
For Platform and Mobile Application
User-friendly usage
Hardware and software testing
Conducting safety and stress tests
Correct application of regulations
undefined
 
Thank You
 
 
Ferhat BAL
 +90 532 794 65 42
ferhat.bal@evcify.com
 
https://evcify.com
 
https://evcify.com
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Explore the Electric Vehicle Charging Station Management System (EV CSMS) ecosystem, including insights on value chains, statistics, solutions provided by EVCify, application and IoT platforms, as well as services offered for charging station management, tariff, payment, and support.


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  1. Electric Vehicle Charging Station Management System (EV CSMS) https://evcify.com

  2. EV Charging Ecosystem

  3. Value Chain https://www.bcg.com/publications/2021/the-evolution-of-charging-infrastructures-for-electric-vehicles

  4. Statistics

  5. EVs Number of Electric Vehicles in Traffic 51,219 (September) Number of Electric Vehicles Sold in 2023 36,710 in September 9,832 https://ea-sarj.net/

  6. Total Number of Charging Points in Trkiye Number of Charging Points (Sockets) in October 2023 9,860 EV per AC Charging Point AC 7.13 DC 19.08 DC Charging Point number leader E arj, 749 Trugo, 306 AC Charging Point number leader ZES, 2386 Voltrun, 574, E arj, 237 https://ea-sarj.net/

  7. Solutions

  8. EVCify, Electric Vehicle Charging Solutions EV CSMS (EV Charging Station Management System) Application Platform Web Application 3rd Party Integrations IoT Platform IoT Services Mobile Application Platform Operating Environments On-premise Cloud

  9. EV CSMS EV Charging Station Management System

  10. Application & IoT Platform PRODUCT & SERVICES

  11. Services Charging Station Management Tariff, Payment and Invoicing Reporting User, Campaign and Notification 3rd Party Services Fault, Maintenance and Support(*) Mobile Application

  12. Fault, Maintenance and Support DETAILS

  13. Fault, Maintenance and Support Services Customer Support Management Ticket Management Fault Management Workforce Management Work Order Management Mobile Workforce Management (MWM) (in backlog list)

  14. Aim With this platform, it is aimed to increase the Service Quality in E- mobility. (*) Occupational Health and Safety (*) Real-time fault & error tracking. Contributing to increasing the trust of electric vehicle users in the charging infrastructure. Customer satisfaction Ensuring efficiency and service continuity at charging stations through planned maintenance.

  15. Sustainability To Solve Problems of Electric Vehicle Charging Stations as soon as possible Increasing the confidence in the use of Electric Vehicles by minimizing the suffering of end users Minimizing maintenance costs through planned, predictive, preventive, etc. maintenance at charging stations will contribute to sustainability.

  16. Collaboration Potential All Electric Vehicle Charging Station Manufacturers Charging Network Licensed Companies Maintenance & Malfunction Subcontractor companies All companies that need Workforce Management for charging stations

  17. Services

  18. Concepts Faults OCPP 1.6J Charge Point Error Code Call Method Mobile Application 3rd Party Integrations Work Order Workforce Management

  19. OCPP 1.6J OPEN CHARGE POINT PROTOCOL

  20. StatusNotification.req ChargePointErrorCode ConnectorLockFailure OverVoltage EVCommunicationError PowerMeterFailure GroundFailure PowerSwitchFailure HighTemperature ReaderFailure InternalError ResetFailure LocalListConflict UnderVoltage NoError WeakSignal OtherError OverCurrentFailure Open Charge Point Protocol 1.6J, 7.6 ChargePointErrorCode

  21. Solution Architecture

  22. Solution Architecture

  23. Customer Support Management CSM

  24. Interaction Types Call Method Mobile Application Support Ticket 3rd Party Integrations Other

  25. Ticket Type Group Payment Issues Invoice Issues Other Issues Electrical Faults (*) Charging Session Faults (*) Charging Other Faults (*) Hardware Faults (*) Software Faults (*) Reservation Faults (*) Communication Faults (*)

  26. Ticket List

  27. Adding Ticket

  28. Added Ticket

  29. Ticket Actions

  30. Updating Ticket

  31. History Details

  32. Fault Management FM

  33. Fault Type Group Hardware Faults (*) Electrical Faults (*) Software Faults (*) Sensor Faults (*) Network Faults Charging Session Faults Environmental Faults Charging Other Faults (*) Security Faults Configuration Faults Human Induced Faults Communication Faults (*) Interoperability Faults

  34. Adding Fault

  35. Fault List

  36. Workforce Management WFM

  37. Key Components Work Order Management Workforce Planning Staff Scheduling Time and Attendance Management Labor Forecasting Performance Management Workforce Analytics Occupational Health and Safety (*)

  38. Work Order Type Group Maintenance Preventive Maintenance Corrective Maintenance Predictive Maintenance Scheduled Maintenance Emergency Maintenance Fault See Fault Group

  39. Work Order List

  40. Adding Work Order (Fault)

  41. Adding Work Order (Maintenance)

  42. Mobile Workforce Management MWM

  43. Key Components Occupational Health and Safety (*) Scheduling and Dispatch Time and Attendance Tracking Job Tracking Communication Tools Inventory and Asset Management Customer Relationship Management (CRM) Work Order Management Document and Image Capture Safety and Compliance Offline Functionality Analytics and Performance Metrics Security and Access Control Mobile Device Management (MDM) Customization and Scalability

  44. Revenue Models

  45. Types of Subscription Plans

  46. Payment Methods

  47. Payment Methods Monthly or Annual Plan Pay-as-You-Go Plan Custom Plan Licensed Based

  48. Next Steps

  49. Our Expectations Completing the backlog list for MVP Management of the platform and mobile application by a professional team For Platform and Mobile Application User-friendly usage Hardware and software testing Conducting safety and stress tests Correct application of regulations

  50. Thank You Ferhat BAL +90 532 794 65 42 ferhat.bal@evcify.com https://evcify.com https://evcify.com

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