Deploying Transportation Resilience Practices: Tools and Insights

 
NCHRP 20-117: DEPLOYING TRANSPORTATION
RESILIENCE PRACTICES IN STATE DOTS
 
Purpose: Develop a set of tools and products for agencies interested
in achieving a “resilience-focused” culture in their organizations.
 
Products resulted from:
Literature review
Feedback from conference sessions on interim products
Case studies
Resilience Innovations Summit and Exchange (RISE)
 
 
 
 
MANY DEFINITIONS OF RESILIENCE
 
MANY DEFINITIONS OF RESILIENCE
 
Transportation systems resilience
 
Transportation operational resilience
 
DOT organizational resilience
 
MANY DEFINITIONS OF RESILIENCE
 
The Concept
 
“The ability to prepare and plan for, absorb, recover from, or more
successfully adapt to adverse events.”
     
---The National Academies 2012
 
MANY DEFINITIONS OF RESILIENCE
 
Organizational Perspective
 
“An organization that examines all organizational functions from the
perspective of current status and that identifies actions to enhance
organizational capacity. The concept of risk management has been
integrated throughout all levels of the DOT such that priorities can
be established to minimize the impacts and consequences of
transportation system disruption.”
 
TRANSPORTATION RESILIENCE INNOVATIONS
SUMMIT AND EXCHANGE (RISE)
 
Three themes:
Enhancing an Organization’s Capacity for Incorporating Resilience into
Its Activities
Recognizing Infrastructure Dependencies and Fostering Partnerships
Making the Case for Resilience
 
Co-sponsored by AASHTO, FHWA, TRB, and the Colorado
Department of Transportation
 
Over 450 participants
 
State DOT poster session
 
Transportation system resilience 
 
a concern for all
transportation agencies and their partners.
 
Starts with agency leadership.
 
Most experience 
 
planning and implementing emergency
response procedures.
 
All functional units within a transportation agency have roles.
 
KEY OBSERVATIONS FROM RISE
 
RESILIENCE CONSIDERATIONS SHOULD BE PART OF
ALL DOT FUNCTIONAL AREAS
 
Society in general
Environmental systems
Economic systems
Other infrastructure support systems
Political and governmental systems
Social systems
 
Key
 
Incorporating resilience concerns into decision-making
processes.
 
Transportation planning is where it should start.
Consequences
 
greater impacts on disadvantaged
populations.
 
Need for developing information, tools, and data to “make the
case” for resilience.
 
KEY LESSONS / OBSERVATIONS FROM RESILIENCE
INNOVATIONS 
SUMMIT AND EXCHANGE 
(RISE)
 
Analysis frameworks exist…and are being used.
 
Sharing best practices.
Training and professional development.
 
Focus 
 w
hat transportation systems enable.
 
Transportation agencies cannot do it alone.
 
KEY LESSONS / OBSERVATIONS FROM RESILIENCE
INNOVATIONS 
SUMMIT AND EXCHANGE 
(RISE)
 
MANY TOPICS WERE COVERED…EMPHASIZED
 
MAINSTREAMING SYSTEM RESILIENCE CONCEPTS
INTO TRANSPORTATION AGENCIES: A GUIDEBOOK
 
Self-assessment Tool
 
Human-caused (e.g., cyberattacks) and natural disruptions (e.g., large-
scale flooding).
 
Hazards that occur today as well as those that will likely occur in the
future.
 
Hazards that occur persistently as well as those that might occur once-
in-a-lifetime.
 
Thus different analysis and data collection might be necessary.
 
MAINSTREAMING SYSTEM RESILIENCE CONCEPTS
INTO TRANSPORTATION AGENCIES: A GUIDEBOOK
 
 
Every functional area within a DOT with a role in making the
transportation system more resilient.
 
Participation of many different agencies, organizations, communities,
and groups that leads to multi-disciplinary collaborative efforts.
 
Broad definition of benefits, costs, and impacts 
 Community
resilience, economic, and social impacts, and in a broad sense, quality
of life.
 
BASED ON CAPABILITY MATURITY MODEL CONCEPT
Maturity Level 1
Maturity Level 2
Maturity Level 3
 
Maturation Factors
 
Maturation Factors
 
RESILIENCE ASSESSMENT FRAMEWORK
Step 1: Assess Current Practice
Step 2:  Organize for Success
Step 3:  Develop an External Communications Strategy and Plan
Step 4:  Implement Early Wins
Step 5:  Understand the Hazards and Threats
 
RESILIENCE ASSESSMENT FRAMEWORK
Step 6:  Understand the Impacts
Step 7:  Determine Vulnerability/Risk and Prioritize
Step 8:  Identify Actions to Enhance Resilience
Emergency Response Capabilities and Agency Preparedness
Operations and Maintenance
Detailed Assessments of Exposed Assets and New Projects
Asset Management
 
RESILIENCE ASSESSMENT FRAMEWORK
Step 9
:  Program and Implement Resilience Measures
Step 10:  Monitor and Manage System Performance
 
Overall Agency Score and Scores for Individual Steps
 
SELF ASSESSMENT PROCESS
 
EXAMPLE STEP ASSESSMENT
 
SCO
RING
 
RECOMMENDED ACTIONS
 
RECOMMENDED ACTIONS FOR:
 
Policy development/agency
      leadership and management
Planning
Project development/engineering
System and traffic operations
Construction
 
Maintenance
Asset management
Emergency response/agency
preparedness
Public outreach/communications
 
GUIDEBOOK THEMES
 
Collaboration
Communication
Data collection and analysis
Hazard and threat assessment
Institutional capacity
Leadership
Professional training and professional development
 
THOUGHTS ON NATIONAL RESILIENCE PROGRAM
 
Analogy 
 
National Unified Goal (NUG) and National
Traffic Incident Management Coalition (NTIMC)
26 national organizations
Adopted strategic goals
Six cross-cutting strategies
 
NTIMC CROSS-CUTTING STRATEGIES
 
Partnerships and programs
Multidisciplinary training
Goals for performance and progress webinars
Technology
Awareness and education partnerships
 
     Very similar for a Resilience Program
 
IMPLEMENTATION OF RESEARCH RESULTS
 
Peer exchanges
Pilot studies on use of the Guidebook
Presentation at conferences and annual meetings.
Webinars
Information dissemination to target audiences.
 
FOCUS ON EDUCATIONAL PROGRAMS
 
Undergraduate Courses
Course lecture modules
Undergraduate capstone experience
Graduate Courses
Course lecture modules
System resilience course
 
FOCUS ON DOT TRAINING: TOPICS
 
What is Transportation System Resilience and How Does It Affect My
Agency?
Adaptive Project Development and Design (note: NHI is currently
developing a course on this topic)
Incorporating Risk into Project Decision-Making
Community Resilience and Where Does Transportation Fit In?
System Resilience and Transportation Planning
 
FOCUS ON DOT TRAINING: TOPICS
 
System Resilience and System Operations
System Resilience and Maintenance
System Resilience and Asset Management
Communicating Resilience Concepts to the Public
 
CONCLUDING OBSERVATIONS
 
In addition to the observations from RISE ----
Considering risk and system resilience
Funding resilience projects and/or resilience-oriented project
add-ons
Coordinating with other states
Finding resilience champions
 
CONCLUDING OBSERVATIONS
 
Considering network cascading effects and
telecommunications 
 “system of systems”
Considering d
isadvantaged populations
Big wins, bu
t also 
small victories add up to a significant
change
 
It is time to get proactive!
Slide Note

The purpose of NCHRP 20-117, Deploying Transportation Resilience Practices in State DOTS, was to develop a set of tools and products for agencies interested in achieving a “resilience-focused” culture in their organizations.

When compared to other resilience research projects, this research stands alone in that its focus is on organizational capacity, that is, the ability of transportation agencies to plan for, produce, and support a resilient transportation system.

The products of this research resulted from:

A comprehensive literature review

Feedback from conference sessions on interim products

Case studies

A major international conference called Resilience Innovations Summit and Exchange (RISE) held in Denver in 2018.

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Develop tools for fostering a resilience-focused culture in state DOTs through literature review, case studies, and feedback. Explore various definitions of resilience, including organizational perspective, and key observations from the Transportation Resilience Innovations Summit. Emphasize the importance of incorporating resilience considerations across all functional areas of DOTs.


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  1. NCHRP 20-117: DEPLOYING TRANSPORTATION RESILIENCE PRACTICES IN STATE DOTS Purpose: Develop a set of tools and products for agencies interested in achieving a resilience-focused culture in their organizations. Products resulted from: Literature review Feedback from conference sessions on interim products Case studies Resilience Innovations Summit and Exchange (RISE)

  2. MANY DEFINITIONS OF RESILIENCE

  3. MANY DEFINITIONS OF RESILIENCE Transportation systems resilience Transportation operational resilience DOT organizational resilience

  4. MANY DEFINITIONS OF RESILIENCE The Concept The ability to prepare and plan for, absorb, recover from, or more successfully adapt to adverse events. ---The National Academies 2012

  5. MANY DEFINITIONS OF RESILIENCE Organizational Perspective An organization that examines all organizational functions from the perspective of current status and that identifies actions to enhance organizational capacity. The concept of risk management has been integrated throughout all levels of the DOT such that priorities can be established to minimize the impacts and consequences of transportation system disruption.

  6. TRANSPORTATION RESILIENCE INNOVATIONS SUMMIT AND EXCHANGE (RISE) Three themes: Enhancing an Organization s Capacity for Incorporating Resilience into Its Activities Recognizing Infrastructure Dependencies and Fostering Partnerships Making the Case for Resilience Co-sponsored by AASHTO, FHWA, TRB, and the Colorado Department of Transportation Over 450 participants State DOT poster session

  7. KEY OBSERVATIONS FROM RISE Transportation system resilience a concern for all transportation agencies and their partners. Starts with agency leadership. Most experience planning and implementing emergency response procedures. All functional units within a transportation agency have roles.

  8. RESILIENCE CONSIDERATIONS SHOULD BE PART OF ALL DOT FUNCTIONAL AREAS Society in general Environmental systems Economic systems Other infrastructure support systems Political and governmental systems Social systems

  9. KEY LESSONS / OBSERVATIONS FROM RESILIENCE INNOVATIONS SUMMIT AND EXCHANGE (RISE) Key Incorporating resilience concerns into decision-making processes. Transportation planning is where it should start. Consequences greater impacts on disadvantaged populations. Need for developing information, tools, and data to make the case for resilience.

  10. KEY LESSONS / OBSERVATIONS FROM RESILIENCE INNOVATIONS SUMMIT AND EXCHANGE (RISE) Analysis frameworks exist and are being used. Sharing best practices. Training and professional development. Focus what transportation systems enable. Transportation agencies cannot do it alone.

  11. MANY TOPICS WERE COVEREDEMPHASIZED

  12. MAINSTREAMING SYSTEM RESILIENCE CONCEPTS INTO TRANSPORTATION AGENCIES: A GUIDEBOOK Self-assessment Tool Human-caused (e.g., cyberattacks) and natural disruptions (e.g., large- scale flooding). Hazards that occur today as well as those that will likely occur in the future. Hazards that occur persistently as well as those that might occur once- in-a-lifetime. Thus different analysis and data collection might be necessary.

  13. MAINSTREAMING SYSTEM RESILIENCE CONCEPTS INTO TRANSPORTATION AGENCIES: A GUIDEBOOK Every functional area within a DOT with a role in making the transportation system more resilient. Participation of many different agencies, organizations, communities, and groups that leads to multi-disciplinary collaborative efforts. Broad definition of benefits, costs, and impacts Community resilience, economic, and social impacts, and in a broad sense, quality of life.

  14. BASED ON CAPABILITY MATURITY MODEL CONCEPT Maturation Factors Maturity Level 3 Maturation Factors Maturity Level 2 Maturity Level 1

  15. RESILIENCE ASSESSMENT FRAMEWORK Step 1: Assess Current Practice Step 2: Organize for Success Step 3: Develop an External Communications Strategy and Plan Step 4: Implement Early Wins Step 5: Understand the Hazards and Threats

  16. RESILIENCE ASSESSMENT FRAMEWORK Step 6: Understand the Impacts Step 7: Determine Vulnerability/Risk and Prioritize Step 8: Identify Actions to Enhance Resilience Emergency Response Capabilities and Agency Preparedness Operations and Maintenance Detailed Assessments of Exposed Assets and New Projects Asset Management

  17. RESILIENCE ASSESSMENT FRAMEWORK Step 9: Program and Implement Resilience Measures Step 10: Monitor and Manage System Performance Overall Agency Score and Scores for Individual Steps

  18. SELF ASSESSMENT PROCESS

  19. EXAMPLE STEP ASSESSMENT Level 1 (1 point) Level 2 (2 points) Level 3 (3 points) Maturity Factor Has your agency undertaken a systematic effort to identify those actions that could be implemented quickly and that would enhance system resilience? Has your agency adopted a policy where new projects are to explicitly consider resilience in terms of design and operations? We have informally identified where early win improvements can be made. The responsibility for implementing rests with the respective functional units. No written documentation has yet been produced. We have undertaken a systematic assessment for (up to) two of our agency s units. Written reports have been prepared that indicates the recommended steps and how they will be implemented. We have undertaken a systematic assessment for all our agency s units. A written report has been produced that is available for both agency staff and for stakeholders to understand the need and purpose for implementing the recommended actions. Only major projects (e.g., over a certain estimated cost) consider resilience in their design. The assessment considers only historical and current hazards and threats. Only major projects consider resilience in their design. The assessment considers both historical/current and future hazards and threats. All new projects consider resilience to current and future hazard and threats.

  20. SCORING Score Range Description of Agency Maturity in Implementing Early Wins Your agency is emerging into this area and has taken initial steps to grow awareness and understanding of the types of early wins it can implement. 0 to 12 Your agency has implemented several early win strategies, not so much as part of an agency-wide strategy but rather at the initiative of agency staff. 13 to 23 Your agency has reached significant maturity in identifying and implementing an early wins strategy. Major focus should be on maintaining and enhancing existing efforts when appropriate and taking advantage of new opportunities as they become available. 24 to 27

  21. RECOMMENDED ACTIONS Responsibility Timeframe? outcomes? Expected Let s do this (check) Action ? Undertake a systematic effort/study to identify early wins to enhance system resilience. Assign staff responsibilities and/or establish an organizational mechanism for identifying early wins to enhance resilience efforts. Develop agreements or understandings with FEMA on procedures and requirements when a disaster has been declared.

  22. RECOMMENDED ACTIONS FOR: leadership and management Planning Project development/engineering System and traffic operations Construction Policy development/agency Maintenance Asset management Emergency response/agency preparedness Public outreach/communications

  23. GUIDEBOOK THEMES Collaboration Communication Data collection and analysis Hazard and threat assessment Institutional capacity Leadership Professional training and professional development

  24. THOUGHTS ON NATIONAL RESILIENCE PROGRAM Analogy Traffic Incident Management Coalition (NTIMC) National Unified Goal (NUG) and National 26 national organizations Adopted strategic goals Six cross-cutting strategies

  25. NTIMC CROSS-CUTTING STRATEGIES Partnerships and programs Multidisciplinary training Goals for performance and progress webinars Technology Awareness and education partnerships Very similar for a Resilience Program

  26. IMPLEMENTATION OF RESEARCH RESULTS Peer exchanges Pilot studies on use of the Guidebook Presentation at conferences and annual meetings. Webinars Information dissemination to target audiences.

  27. FOCUS ON EDUCATIONAL PROGRAMS Undergraduate Courses Course lecture modules Undergraduate capstone experience Graduate Courses Course lecture modules System resilience course

  28. FOCUS ON DOT TRAINING: TOPICS What is Transportation System Resilience and How Does It Affect My Agency? Adaptive Project Development and Design (note: NHI is currently developing a course on this topic) Incorporating Risk into Project Decision-Making Community Resilience and Where Does Transportation Fit In? System Resilience and Transportation Planning

  29. FOCUS ON DOT TRAINING: TOPICS System Resilience and System Operations System Resilience and Maintenance System Resilience and Asset Management Communicating Resilience Concepts to the Public

  30. CONCLUDING OBSERVATIONS In addition to the observations from RISE ---- Considering risk and system resilience Funding resilience projects and/or resilience-oriented project add-ons Coordinating with other states Finding resilience champions

  31. CONCLUDING OBSERVATIONS Considering network cascading effects and telecommunications system of systems Considering disadvantaged populations Big wins, but also small victories add up to a significant change

  32. It is time to get proactive!

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