Addressing Nuisance Frequent Flyers in Urban Data Projects
A joint project involving the Neighborhoods Department and Urban Data Pioneers team to tackle the issue of frequent flyers, focusing on working in neighborhoods and using data to prioritize inspector's daily work. Recommendations include obtaining additional data, trend analysis, root cause analysis, and fee increases.
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Presentation Transcript
Nuisance Frequent Fliers A joint project including: Working in Neighborhoods Department Urban Data Pioneers team
Problem Description Frequent flyers Staffing Data availability
Problem Impact Significant increase in number of summary abatements Financial considerations Citizens
Useful Data Summary Abatement Dashboard
Recommendations Use data to prioritize inspectors daily work Obtain additional data from the case management system Complete trend analysis with data to identify any developing problem areas Complete root cause analysis and identify solutions that address them Increase fees
