Port of Port Townsend 2017 Mid-Year Update

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The Port of Port Townsend's 2017 mid-year update includes business and administrative goals focusing on revenue increase, modernization, and capital planning. Strategic initiatives involve development strategies and governance roles. Accomplishments in administration cover areas such as IT expansion, human resources reorganization, and operational achievements.


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  1. Port of Port Townsend 2017 Mid Year Update

  2. 2017 Business & Administrative Goals 2017 Business & Administrative Goals 1. Increase revenue for Port by $500K 2. Modernize business processes 3. Establish robust long term capital plan 4. Comprehensive approach to all grant fund programs 5. Complete 2017 capital projects on time and under budget 6. Control all expenses focusing on utilities

  3. 2017 Strategic Initiatives 2017 Strategic Initiatives Point Hudson Development Strategy Feasibility of an Industrial Development District Foster Governance & Management Roles & Responsibilities

  4. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments ADMINISTRATION Completed and submitted 2016 annual report on deadline (5/31) Developed new file structure and naming protocol Calculated utilities owed to Port since Jan 1, in accordance with leases. Notified tenants of balances due, via letter and aided tenants Updated Contract Templates for: Construction Services & Personal Services (non-A&E) Professional Services (A&E) Contracts Supported by Federal Grant Monies (certifications/assurances

  5. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments ADMINISTRATION - IT Initiated the expansion of communications via Fiber-optic and Wi-Fi network Managed IT and phone needs for Port cell phone access and set-up for three additional staff one additional land line extension, four new laptops, troubleshooting Chrome access to project presentations at commission bldg. & upstairs admin installation of 2ndcomputer for Maintenance staff 3rdcomputer for Yard office set up workstation and connectivity for Quilcene office purchased new server set up Epson color copier/printer for upstairs staff Researched and purchased replacement copier for admin building Managed online email access, setting up accounts, blocking others, terminating licenses, saving termed employees old emails in the cloud and creating new email for Quilcene reservations

  6. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments ADMINISTRATION - HUMAN RESOURCES Re-organization approved to align with business and organizational initiatives Business Manager role was defined and individual was promoted from within the Port Quilcene Marina caretaker has been transitioned; Quilcene Marina is now being actively managed via Customer Service with strong results Two Yard staff FTE s were recruited and hired and are providing substantial depth and expertise Recruited 4 temporary customer service representatives for summer season Review process is being amended to provide more substantive goals and benchmarks Recruited and hired a Communications Coordinator to add to the administrative staff and launch our outreach efforts as well as develop a strong internal communications plan Transitioned Environmental Compliance Officer responsibilities to Yard Manager (and shared with Maintenance) Implemented Drug Screening protocol, including contract for testing work

  7. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments ADMINISTRATION - RISK Systematic review of organization for safety and other potential liability issues Marine Travelift failure including vessel BERNICE claim, replacement of 75TBMII Travelift L&I claims for employees

  8. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments MAINTENANCE Launched the development of a Facilities Maintenance Plan. Developed an online work order tracking system including submittals of work orders from staff Reviewed and developed fleet equipment replacement (asset management) schedule Updated Quilcene bathrooms and overall facility including pressure wash buildings; grade parking lot; septic system repair for backflow preventer; replace cleats Installed fiber from Yard building to ACI Updated Mats Mats boat ramp Roof repair on Administration building Sewer fixes for Craftsmen and Brew Pub Cross-trained yard staff on wash-down procedures

  9. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments PROPERTIES Lease audit is underway and overall format has been established; key leases are being audited. US Coast Guard lease renegotiated nearly tripling revenue to $58k and positioning the Port to at least break even on the asset over the asset s life Negotiated lease with PYR Preservations Services Inc. out of San Diego, CA. Terms include stepped ground rate that achieve break even rates for 300T ballasted yard area. Also, the agreement established revenue sharing model for future potential leases that may result in substantial upside for the Port. Drafted/executed License Agreements (Mo-Chili, Paella House, etc.)

  10. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments MOORAGE Robust method for rate recommendations including data collection and collation Conducted customer engagement process regarding recommended moorage rates. Waggoners Cruising Guide to conduct an assessment for our moorage facilities; moving forward with implementation Good Sam s assessment of the RV park at Point Hudson Brought Quilcene Fueling Facility into compliance with Dept of Ecology. Preventative Derelict Vessel Program has been rolled out. Awareness of this problem has resulted in a more proactive stance to preventing derelict vessels from being allowed entry. o Developing relationship with Sheriff Marine Unit to clarify custody of derelict vessels o Derelict/Abandoned Vessel Cool Change sale/removal in progress o Eviction of vessel R/V Lightning aka Dakota Conducting robust review of waiting list policies and procedures Instituted box truck fee for commercial openings

  11. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments AIRPORT Jefferson County International Airport Runway Rehab Phase I: Prepared and Submitted WSDOT Airport Aid Grant (for 5% match of Phase I expenditures) Coordinated with Reid Middleton to prepare/submit Airport Improvement Program Grant Application (90% of Phase I funding) Revised/updated Disadvantaged Business Enterprise Program Draft (required for federal contracts exceeding $250,000) Revised Port standard Contract to Incorporate FAA Required Provisions Extensive stakeholder outreach regarding capital projects Due diligence phase for UST replacement

  12. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments PLANNING, FUNDING and PERMITS Received CERB funding for Point Hudson Development Strategy Initiated Point Hudson Planning Contract with MFA Regular meetings with City and NWMC Joint Port-City and NWMC meeting Submitted application for CERB grant for Quilcene Successful inclusion of IPG funding for BH planning grant (in House Capital Budget) Completed Permitting for the Point Hudson Jetty Demolition & Replacement Project: Section 401 Water Quality Certification Section 404 Dredge/Fill Section 7 to be issued by the USF&WS by late July or early August

  13. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments PLANNING, FUNDING and PERMITS Prepared/Submitted BIG Tier 2 Funding Request Point Hudson Jetty: Requesting $1,440,645 Amending Port Management Agreement to extend term Downscoped Point Hudson Jetty Grant Agreement: In collaboration with RCO staff, Port staff have succeeded in obtaining an amendment to the agreement - #14-1588 D which: Extends the project deadline through March of 2019 Engaged consultants to develop full mapping of BH yard to include utilities, lease areas, travel ways, ballast Developing on-line digital library New timeline for consideration of an Industrial Development District

  14. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments COMMUNICATION Collaborative Outreach Collaboration Workshop Commission, City, and NWMC Board Support Letter for Capital Heritage Grant Fund (NWSWBB) Port Presentation to City Council on Current Projects (June 5) Community Outreach, Participation & Presence 2017 Rhody Parade (first time) Boating Opening Day - Guest of Cmdr. Van de Griend Jefferson County Chamber of Commerce introduction of new staff Community Presentations Director Gibboney featured quarterly on KPTZ s Tossed Salad Participation at R2AK Ruckus and Race Start SeaBeast Launch Wood Boat School Recreational Fishing Openers New high visibility green staff shirts Quilcene End of School Year Party

  15. 2017 Mid 2017 Mid- -Year Accomplishments Year Accomplishments COMMUNICATION Direct Contact for News Reporters Allows for consistent messaging; one point of contact for questions and official statements. Establishes trust and professional courtesy. Social Media Presence Increases opportunities for information sharing and dialogue. Begins to brand the organization as responsive and personable. Facebook Developed social media policy In-House Graphics and Ads Design Improves turn-over time allowing for immediate response and face-to-face review when needed and sets consistent branding/messaging. Government Relations Tracking capital budget Developing agency & relationship management data set

  16. 2017 Q1 Feb Q2 May Q3 Aug Q4 Nov Jan Mar Apr Jun Jul Sep Oct Dec Moorage & RV Rates Yard Mapping Yard Planning Yard Rates Lease Inventory Business Processes Training

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