Youth Friendliness Research Project in Zimbabwe

The Youth-Friendliness Research
Project
Researchers: Godfrey Ukama, Kudzai Maingidze, Gracious Maingidze (in absentia)
Mentor: Constancia Mavodza
Background
Young people in Zimbabwe face multiple barriers to accessing health services.
To improve access, the Ministry of Health came up with the National
Guidelines on Clinical Adolescent and Youth Friendly Sexual Reproductive
Services Provision in 2016: Facilities are sensitised on YFSRH service
provision and a checklist already exists). This was important for the health
system.
CHIEDZA is a study that is offering a comprehensive package of HIV and
SRH health services in Harare, Bulawayo and Mashonaland East. The core of
this study is youth friendly service provision.
Not much was known about whether the “youth friendliness” that was on the
guidelines or in CHIEDZA’s manual of operations actually translates into
young people’s youth friendliness when put into practice.
Young people are not always involved in generating evidence about health
issues that concern them
Youth-friendliness in Research & for
Research
Doing the Research
Research Findings.
Demographics
98% of the interview participants were between the ages of 16 and
19.
It was difficult to recruit the 20-24 year olds,  especially the
females as most of them were either single mothers or married
hence the interviews, according to them, would waste time
which they did not have already.
Most said that they did not have anything more to add outside the
questions asked by the interviewers.
This could have been because they are keen on protecting their
privacy or were shy/unused to doing interviews .
Research Findings
Experience at CHIEDZA vs. other health facilities
Most young people had unpleasant
experiences at non-CHIEDZA
health facilities due to:
Long queues
Unaffordable services
Unapproachable service providers
Harsh, impatient elderly health
personnel
Some young people thought
CHIEDZA was better because:
The team is very sociable
Counselling is given first before
getting tested for HIV
There are no long queues
Services are free of charge
* 
Wait time
: For some young people, CHIEDZA was the same as other health facilities,
because a lot of people visit those facilities from far away places and they are not
restricted hence the time you arrive at such a facility determines the time you are served.
Research Findings.
Why young people came to CHIEDZA
Research Findings
Are referrals youth-friendly?
Most youths have no problems
with being referred to other
facilities for services because:
They understand that
services are not always
available
They appreciate it when they
are told where the service is
being offered
Often they need/want
accurate results
On the contrary, some did not
support referrals due to barriers
likely to be met, which are:
Affordability
Long queues resulting in
missing school
Discouragement by parents
who wanted to hide trending
health conditions in the
family
Research Findings
What made CHIEDZA Youth friendly
THE TEAM 
was:
Approachable & smiling
Available when needed
Accommodating to their needs ( any questions
they asked were adequately addressed)
The centre was affordable
Services offered were well explained at the
entrance
The CHIEDZA team is a mixed bag, with both
young and elderly personnel
Most young people did not know what youth friendliness is but
CHIEDZA was described as an excellent youth friendly centre because:
THE  Program
:
The centre was affordable
Services offered were well
explained at the entrance
The CHIEDZA team is a
mixed bag, with both young and
elderly personnel
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Recommendations
More Access. More Youth-friendliness
CHIEDZA should:
Continue being a one-stop shop
Be mobile- go where youths are and offer services eg sport tournaments,
quiz etc
get into the communities: distribute fliers, hold road shows and
campaigns, because not enough youths know about it
increase the number of days they are at a site and operate hours to
revolve around youths’ daily routines.
Scale up- spread nationwide
increase young people who offer services
Significance
Youth-friendliness in Research and Programs for Youths
The project contributes to the knowledge base of Youth Friendly Service Provision in
CHIEDZA. This can be transferable to the Zimbabwean by
informing relevant stakeholders and decision makers on youths’ perspectives of
youth friendliness thus making an impact on future programming
Our study will promote the uptake of health services by the youths as they encourage each
other to access the services, thus ensuring a new healthy and informed generation which may
result in an increase in our life expectancy as a nation.
Youth-friendliness for Research- being a youth researcher
Young people are capable of generating relevant, quality evidence on health issues that
affect them.
There are challenges with doing research as a young person which can be addressed by
mentorship, training, coaching and experience- investing in the young researcher just as
important as investing in the research
THANK YOU!
Questions?
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The Youth Friendliness Research Project in Zimbabwe aims to explore young people's experiences of accessing health services, specifically focusing on the CHIEDZA study. The project investigates youth perceptions of youth-friendly services and the challenges faced by young researchers conducting the research. Findings highlight demographic trends and the importance of privacy and confidentiality in engaging with young participants.

  • Research Project
  • Zimbabwe
  • Youth Health
  • CHIEDZA Study

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  1. The Youth-Friendliness Research Project Researchers: Godfrey Ukama, Kudzai Maingidze, Gracious Maingidze (in absentia) Mentor: Constancia Mavodza

  2. Background Young people in Zimbabwe face multiple barriers to accessing health services. To improve access, the Ministry of Health came up with the National Guidelines on Clinical Adolescent and Youth Friendly Sexual Reproductive Services Provision in 2016: Facilities are sensitised on YFSRH service provision and a checklist already exists). This was important for the health system. CHIEDZA is a study that is offering a comprehensive package of HIV and SRH health services in Harare, Bulawayo and Mashonaland East. The core of this study is youth friendly service provision. Not much was known about whether the youth friendliness that was on the guidelines or in CHIEDZA s manual of operations actually translates into young people s youth friendliness when put into practice. Young people are not always involved in generating evidence about health issues that concern them

  3. Youth-friendliness in Research & for Research The overall aims of this project were To investigate young people s experiences of CHIEDZA. To investigate young researchers experiences of conducting research. Objectives Methods Data Collection Tools To explore young people s perceptions of CHIEDZA s youth friendliness To describe young people s understanding of comprehensive health services Qualitative: In-Depth Interviews (IDI) IDI Topic Guides Qualitative: In-depth Interviews IDI Topic Guides To document young researchers experiences of doing research Qualitative: researcher notes & observations Researcher Diaries

  4. Doing the Research The overall aims of this project were: To investigate young people s experiences of CHIEDZA. To investigate young researchers experiences of conducting research. Research Activities Challenges & lessons 4 weeks collecting data in Tafara, Hatcliffe, Budiriro, Warren Park. -Developing Topic Guides -Recruiting participants -Informed Consent processes -Tape-recording interviews -Researcher Diaries Qualitative Research Manual Guide - Understanding the Informed consent process took time The snacks were problematic Some young people - did not want to be recorded - Wanted consent to participate from their parents - had no time - - 4 weeks synthesising the data via thematic analysis -Understanding thematic analysis took some time.

  5. Research Findings. Demographics 98% of the interview participants were between the ages of 16 and 19. It was difficult to recruit the 20-24 year olds, especially the females as most of them were either single mothers or married hence the interviews, according to them, would waste time which they did not have already. Most said that they did not have anything more to add outside the questions asked by the interviewers. This could have been because they are keen on protecting their privacy or were shy/unused to doing interviews .

  6. Research Findings Experience at CHIEDZA vs. other health facilities Some young people thought CHIEDZA was better because: The team is very sociable Counselling is given first before getting tested for HIV There are no long queues Services are free of charge Most young people had unpleasant experiences at non-CHIEDZA health facilities due to: Long queues Unaffordable services Unapproachable service providers Harsh, impatient elderly health personnel * Wait time: For some young people, CHIEDZA was the same as other health facilities, because a lot of people visit those facilities from far away places and they are not restricted hence the time you arrive at such a facility determines the time you are served.

  7. Research Findings. Why young people came to CHIEDZA Free services (HIV testing, counselling etc) Provision of condoms and sanitary wear 1 6 Persuasion by peers, relatives, people in the community Entertainment provided & free social space (music, pool etc) 5 2 3 4 The need to gain knowledge on their health and what they can do about it welcoming faces of the CHIEDZA team and care

  8. Research Findings Are referrals youth-friendly? Most youths have no problems with being referred to other facilities for services because: They understand that services are not always available They appreciate it when they are told where the service is being offered Often they need/want accurate results On the contrary, some did not support referrals due to barriers likely to be met, which are: Affordability Long queues resulting in missing school Discouragement by parents who wanted to hide trending health conditions in the family

  9. Research Findings What made CHIEDZA Youth friendly Most young people did not know what youth friendliness is but CHIEDZA was described as an excellent youth friendly centre because: THE Program: The centre was affordable Services offered were well explained at the entrance The CHIEDZA team is a mixed bag, with both young and elderly personnel THE TEAM was: Approachable & smiling Available when needed Accommodating to their needs ( any questions they asked were adequately addressed) The centre was affordable Services offered were well explained at the entrance The CHIEDZA team is a mixed bag, with both young and elderly personnel

  10. Research Findings Experiences of the youth researcher Amazing Journey Skills building -How to communicate ( people skills) -research skills -knowledge and awareness on young people s perspectives of SRH services Interacting with other young people and making new friends Work experience Challenges Recruitment difficulties -youths unwilling to participate -Engaging participants of the opposite sex. -youths high on drugs/alcohol Participants walking out during interviews because they expected $ -Sometimes language barriers Participants unwilling to be recorded Navigating relationship with Implementation team- which reduced our confidence (sometimes)

  11. Recommendations More Access. More Youth-friendliness CHIEDZA should: Continue being a one-stop shop Be mobile- go where youths are and offer services eg sport tournaments, quiz etc get into the communities: distribute fliers, hold road shows and campaigns, because not enough youths know about it increase the number of days they are at a site and operate hours to revolve around youths daily routines. Scale up- spread nationwide increase young people who offer services

  12. Significance Youth-friendliness in Research and Programs for Youths The project contributes to the knowledge base of Youth Friendly Service Provision in CHIEDZA. This can be transferable to the Zimbabwean by informing relevant stakeholders and decision makers on youths perspectives of youth friendliness thus making an impact on future programming Our study will promote the uptake of health services by the youths as they encourage each other to access the services, thus ensuring a new healthy and informed generation which may result in an increase in our life expectancy as a nation. Youth-friendliness for Research- being a youth researcher Young people are capable of generating relevant, quality evidence on health issues that affect them. There are challenges with doing research as a young person which can be addressed by mentorship, training, coaching and experience- investing in the young researcher just as important as investing in the research

  13. THANK YOU! Questions?

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