Welcome to Kensington International College Student Orientation

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Kensington International College provides a range of student services including academic support, counseling, legal assistance, and visa advice. Students are required to maintain a minimum attendance percentage for visa compliance. Various staff members are available to assist with different aspects of student life and academic progress. Communication etiquette, contact information, and key policies are also outlined for student reference.


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  1. Welcome to Kensington International College Student Orientation Kensington International College July 2023

  2. Hello and Gday Mabuhay ! Velkommen Bem vindo Gnindi ton hap Selamat Datang Bienvenue Witamy! Swagat Namaste Dobrodosli Kyo tzo pa eit Welkom Bienvenido Sat Sri Akal

  3. Kensington International College Who can assist you at KIC: Job Title Employee Name Email Address Hours of Work Chief Executive Officer, Principal Executive Officer and Critical Incident Contact (Main Point of Contact) Academic/Compliance Manager Ms Jennifer Dong principal@kic.edu.au 9.00am to 5.00pm Monday to Friday Ms Janice Wunderlich info@kic.edu.au 9.00am to 5.00pm Monday to Thursday International Student Service Manager Ms. Punnamee Lerksamran (Nu) issm@kic.edu.au 9.00am to 5.00pm Monday to Friday Academic Assistant Mr. Alexander MANALO info@kic.edu.au 2. 30 pm to 8.00pm Monday to Friday Moodle support Communication Officer Ms Jennifer Dong info@kic.edu.au Monday to Friday (in reception area) For all issues for training and enrolment or complaints

  4. Services for Students Student support services Counselling appointments Free academic support Free Workshops Legal services Study plan Accommodation help Visa advice

  5. Information Covered for Students Attendance and course work Course Intervention Strategy Results and Assessment Methods - Moodle Complaints and Appeals Plagiarism and Cheating Withdrawal Policy and Procedures

  6. Email and Text Process You will be issued with a college email address When you receive and email or text- please reply with thank you or ok This is being polite to say I got your message

  7. Main point of contact at College 1stContact Trainer 2ndCommunication Officer Jennifer Dong 3rdPrincipal Jan Wunderlich Make an appointment to talk to the Communication officer for issues relating to your course and help gain your qualification

  8. Attendance and work As a condition of Student Visa, all students must have a minimum of 80% attendance. 67% attendance at college and 33% Moodle online attendance You should only work on days when there is no class If you are sick, send your medical/doctor certificate to info@kic.edu.au Attendance falls below 80% - interview with the Academic Manager or Principal Warning Letters followed by Intention to report

  9. Course Intervention Strategy Unsatisfactory course progress occurs when a student: Fails more than 50% of units in a study period Fails two units consecutively in a study period Student is at risk will be placed under an Intervention Strategy You will be required to attend tutorial remedial classes additional to your timetabled classes Action: Warning letters followed by Intention to report Remedial classes to attend

  10. Results and Assessment Methods Study Period: duration of course can vary in weeks dependent on enrolled course Grades: C=Competent; NYC: Not yet competent Assessment methods : Assignments, test, quiz, presentations, group discussion, case studies, research, reports, etc. These can be completed in classrooms, workshops and online

  11. Plagiarism and Cheating Plagiarism is a form of Cheating Taking and using someone else s thoughts, writings or inventions Saying they are your own work Plagiarism is a serious act You can be expelled from the course so don t cut and paste from google - use your own words KIC uses Turnitin on our Moodle system

  12. AI determination AI - ChatGPT KIC uses Turnitin on our Moodle system Moodle system also shows use of AI technology as a % to your work 20% of work submitted can be AI or copied 80% of answers MUST in your own words AI is only to be used for design, research and gathering of information ALL Assessments issued with AI wording and not re paraphrased will be returned to student for a resubmit

  13. Complaints and Appeals Procedure Procedures are in the Student Handbook You are responsible to follow the processes Procedures have a 10 day period for answering The external appeals procedure will be determined by the Overseas Student Ombudsman(for overseas student)

  14. Student Code of Conduct Students are required to be on best behaviour You have a right to be: Treated fairly Without discrimination Regardless of religious, racial and sexual difference, age, disability or socio-economic status Right to be free from intimidation, bullying and harassment The right to study in a safe, clean, orderly and cooperative environment

  15. Student Code of Conduct You have a : Right to have personal property protected from damage or miss use Right to have disputes settled in a fair and rational manner Right to learn in a supportive environment without prejudice

  16. Working on Student Visa Except in limited circumstances, you and your family members cannot work until your course has started. When your course is in session: You can work 48 hours in a 2 week period after 1 July 2023 See condition 8105 Work restrictions

  17. Working on Student Visa Your family can work but not more than 48 hours per fortnight. See condition 8104 work restrictions To see the visa conditions that affect your work situation, see VEVO on internet. https://immi.homeaffairs.gov.au/visas/already-have-a- visa/check-visa-details-and-conditions/check-conditions-online

  18. Deferral, Suspension or Cancellation Students wishing to defer the commencement of studies or suspend their studies or cancellation of enrolment must apply to do so in writing to the College using the Student Deferral, Suspension or Cancellation Application Form or in writing by email. The college may decide to suspend or cancel a student s enrolment on its own initiative as response to breaching the student code of behavior through misbehavior, a poor academic record or poor attendance by student.

  19. Deferral, Suspension or Cancellation If the College is intending to initiate a suspension or cancellation of enrolment a warning letter will be sent to the student s currently notified address and the student will have 20 working days from the date of the waring letter to complain or appeal against the suspension or cancellation. Issue Withdrawal policy and procedure

  20. Student Handbook Policies & procedures Code of Behavior Living in Australia Accommodation Academic requirements Refund policy Student complaints and appeals Student support, welfare and behavior Recognition of prior learning (RPL) Credit transfer

  21. Wi-Fi (Password: Student2019) College Facilities and Resources Comfortable lunch area Refrigerator Close to coffee shops, Central Station If you work on college computers, you MUST save your work on your own USB- DO NOT save any work on college computers

  22. More Information for Students How to find your SID and USI (Check your CoE for SID & Email for USI) College Student email Collect your student cards at Reception English ONLY on campus

  23. Cover your mouth with sleeve or elbow or tissue when coughing and sneezing! Wash your hands with soap and running water for 30 seconds! Health in Australia Coronavirus Prevention Avoid shaking hands! Seek early medical help if you have fever, cough and difficulty breathing! While on campus please maintain social distancing 1.5m apart!

  24. Emergency and health services First aid at reception Emergency and Health Service Student Service Lifeline 13 11 14 All-hours Support Line 1800 628 036 To make an appointment, see receptionist at Level 3

  25. Administration support The college offers support in the following, at no extra cost to the student: Enrolment & registration Deferring / changing course Fees and refunds CoE extension Universal Student Identifier (USI) Student withdrawal/refund Student appeal Credit transfer application Support through psychological difficulties or crisis OSHC enquiries Access to student portal Update contact details Attendance For more information, please enquire at the administration office

  26. Workplace Health and Safety (WHS) Trainers and assessors conduct hazard and risk assessments prior to conducting training and assessment as per the Work Health and Safety Legislation 2011 to ensure that all the tools and equipment for training and assessment are in a safe working order. Students are informed of the location of the first aid kit and evacuation procedures relevant to the area where they are training or being assessed.

  27. No Smoking policy The entire college is a smoke free zone. So the student must not smoke anywhere on the campus. Smokers MUST have a designated smoking areas outside the building to smoke as per the local government regulations. Fire evacuation The college has a fire evacuation plan and fire and floor wardens. Signs show emergency fire exits and fire wardens. First aid kit A first aid kit is located at reception.

  28. Policies & Procedures Student Leave of Absence: If a student is unable to attend classes for an extended period of time (longer than one week), they must complete a Student Leave of Absence Form with supporting documentation pertaining to the reason for your absence. The college will assess your application and provide you with written advice regarding its outcome within two (2) weeks of the form being received by the college. Leave of Absence generally relates to compelling or compassionate reasons or for reasons outside the control of the student. In all cases documented evidence will be required and the college may request audience with the student.

  29. Student Portal The student portal is accessible through KIC s mobile application or via the link: The portal allows student to view their class timetable, results and any payments that may be due/outstanding. Yes, you will be trained by one of our staff to use the Moodle system

  30. Student feedback The college places emphasis on the views and opinions of its student cohort. Every end of unit, the college will request students to complete a quality survey of its operations, teaching, learning and overall quality level. Feedback from these surveys, which are confidential, will be used to enhance the college service. The results of all surveys are viewed by college management, so your views are seriously taken with the utmost of respect.

  31. Any Questions?

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