VA Medical Care Enrollment and Priority Groups

 
 
Entitlement to Basic VA Medical Care
VFW Basic Training
September 2021
 
James Moss
Assistant Director
Healthcare Policy
JMoss@vfw.org
 
 
 
 
 
1
 
Review of the basic VA Health Care System (enrollment and
priority group assignment)
Identify the types of services within the Medical Benefits
Package
Identify Health Registries, Newsletters and review additional
benefits
Know the exclusions to the Medical Benefits Package
Review the medical appeals process and role of the VA
Patient Advocate
 
 
OBJECTIVES
 
 
Highly qualified and dedicated health care professionals
More than 1,700 nationwide treatment sites
Available health and treatment services when and where
veterans need them
Electronic medical records modernization
“MyHealth
e
Vet” website (24 hours access)
 
VA’S NATIONWIDE HEALTH CARE
SYSTEM
 
 
Veterans 
must
 enroll into the VA Health Care System as a condition
for receiving the medical benefits package by submitting an
application
 
(VA Form 10-10EZ)
Establishes eligibility and Priority Group assignment
Veterans can be placed in Priority Group categories 1-8 (category 1 is
the highest)
38 C.F.R. 17.36
 
ENROLLMENT
 
PRIORITY GROUP CATEGORIES
 
PRIORITY GROUP CATEGORIES
 
Is designed to:
 
Promote good health
 
Preserve your current health
 
Restore you to better health
 
 38 C.F.R 17.38
 
COMPREHENSIVE “MEDICAL BENEFITS
PACKAGE"
 
Primary Care
Health Promotion
Disease Prevention
Diagnosis
Palliative Care
Surgery
Prescriptions for
Medications
Prosthetics
Critical Care
Mental Health Care
Women’s Health Care
Orthopedics
Radiology
Physical Therapy
Rehabilitation
Emergency Care
Transplants
Dental Care *
Preventive Care
Inpatient Care
Ancillary
Specialty Care
Pharmacy
Home Based Primary
Care*
Geriatric and Extended
Care*
Prosthetics and Sensory
Aids
 
MEDICAL BENEFITS PACKAGE
 
https://www.va.gov/GERIATRICS/Guide/LongTermCare/index.asp
 
Medically necessary services include:
 
Provides support/assistance to eligible caregivers of qualifying
veterans
VA Mission Act of 2018 expands the eligibility and benefit of
the Comprehensive Caregiver Program  for caregivers of all
eras.
As of October 1, 2020, VA implemented the new Program of
Comprehensive Assistance for Family Caregivers (PCAFC)
which includes a stipend and other benefits for caregivers.
www.caregiver.va.gov
38 C.F.R 71.10 - 71.50
 
FAMILY CAREGIVER PROGRAM
 
Health Registries related to environmental and occupational
exposure during military service
 
Exposure Categories
Environmental/Toxic Hazards (burn pit smoke, dust…)
Chemicals (Agent Orange, contaminated water…)
Occupational Hazards (Asbestos, lead…)
Radiation (nuclear weapons, X-rays…)
Warfare Agents (Chemical, biological weapons)
 
HEALTH REGISTRIES
 
 
Agent Orange Review
Gulf War Review
Operation Iraqi/Enduring Freedom Review
Ionizing Radiation Review
 
https://www.publichealth.va.gov/exposures/meyh/publications
/index.asp
 
NEWSLETTERS, PUBLICATIONS,
FACT SHEETS
 
Veteran and/or family members must have resided at Camp Lejeune
for 30 days or more between August 1, 1953 to December 31, 1987
to receive care under the new law (
no requirement for consecutive
days
).
 
The VA recognizes a total of 15 qualifying health conditions
 
Eight conditions eligible for presumptive service connection for
Veterans
 
38 CFR 17.129 and 38 CFR 17.400 (Health Care)
38 CFR 3.309(f) (Service Connection)
 
CAMP LEJEUNE WATER
CONTAMINATION BENEFITS
 
Based on access standards for average
Drive time
: 
30 minute
 drive time for primary care, mental health
and non-institutional care services
Drive time
: 
60 minute
 drive time for specialty care
Appointment wait time
: 
20 days
 for primary care, mental health
and non-institutional care services
Appointment wait time
: 
28 days
 for specialty care
38 C.F.R 17.4000 – 17.4040
 
COMMUNITY CARE PROGRAM
 
Based on Veteran’s assigned Priority Group and required
copayment
Priority Group 1-5
$30 copay
 charged for fourth visit and all
subsequent visits in calendar year.
Priority Group 6 
– Visits related to specialty authority or exposure,
then 
$30 copay
 for all unrelated conditions and subsequent visits in
calendar year.
Priority Groups 7-8 
$30 copay per visit
38 C.F.R 17.105, 17.108 
and
 17.4600
 
URGENT CARE PROGRAM
 
 The EMCP has 2 important parts that must be understood
and considered when related to emergency care
Medical emergency for 
service connected
 verses 
non-service
connected
 conditions
Emergency Transportation (Ambulance)
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/F
actSheet_20-02.pdf
 (Emergency Medical Care)
https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/F
actSheet_20-05.pdf
 (Emergency Transportation)
 
EMERGENCY MEDICAL CARE PROGRAM (EMCP)
 
Abortions/Birth Termination/Counseling
Non-FDA approved drugs/devices
Cosmetic Surgery
Health Club/Spa Membership
Veterans housed in institutions (incarcerated in state or government
facility), the legal obligation to provide services and care is the
responsibility of the agency with a veteran inmate.
 
   38 C.F.R 17.38 (c)
 
EXCLUSIONS OF THE VA MEDICAL
BENEFITS PACKAGE
 
Initiated at the Agency of Original Jurisdiction (AOJ)
 
*If an appeal that is benefit related is not resolved at the AOJ
level to the appellant’s satisfaction, the appellant may formally
continue appeal to the Board of Veterans Appeal (BVA) for a
BVA 
de novo 
review and issuance of a final decision.
 
38 CFR 19.25 
and
 38 CFR 19.26
 
MEDICAL APPEALS
 
Patient Advocates 
– VA employee specifically designated to
manage feedback received from Veterans and their family
members.
 
*Complaints, suggestions and/or concerns should always be
addressed with the care team first, and if the disagreement or
concern continues, speak with the individual’s supervisor or
Chief of Service. If still unresolved, contact the Patient
Advocate and request assistance filing an appeal for a review
of the concern.
 
PATIENT ADVOCATE PROGRAM
 
Ambulance Services
Eyeglasses
Hearing Aids
Home Health Care
Dental Care
Certain Counseling Services
 
LIMITED BENEFITS
 
VA’s 
Foreign Medical Program (FMP) 
furnishes care to
veterans residing outside the US if:
 
Treatment is for a service-connected disability, or a disability
determined as aggravating the service-connected disability.
The veteran is a participant in a Chapter 31 rehabilitation program
with specific determining eligibility.
 
 
38 CFR 17.35
 
VETERANS CARE OUTSIDE THE
UNITED STATES
 
If you are working with a veteran who needs assistance with
their healthcare needs, first try to resolve the issue using local
resources such as the patient advocate or Chief of Service.
If unsuccessful, the VFW Healthcare Team may be able to
help.
 
James Moss
Assistant Director,
Veterans Health Policy
(202) 608-8371
Jmoss@vfw.org
 
WHO TO CONTACT FOR HELP
 
Meggan Thomas
Veterans Casework Consultant
(202) 608-8364
Mthomas@vfw.org
 
www.caregiver.va.gov
www.publichealth.va.gov
https://www.va.gov/find-locations/
38 U.S.C. 1151
38 U.S.C. 1710 (e), (f), and (g)
38 U.S.C. 1712
38 U.S.C. 1722 (a)
U.S. Public Law 114-2 (Clay Hunt Act)
 
REFERENCES
 
 
 
 
Questions?
 
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Explore the basics of VA Health Care System, enrollment process, priority group categories, and the extensive services offered to veterans. Gain insights into the eligibility criteria, types of services, and medical appeals process within the VA system.

  • VA Medical Care
  • Enrollment
  • Priority Groups
  • Healthcare Policy
  • Veterans

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  1. 1 Entitlement to Basic VA Medical Care VFW Basic Training September 2021 James Moss Assistant Director Healthcare Policy JMoss@vfw.org

  2. OBJECTIVES Review of the basic VA Health Care System (enrollment and priority group assignment) Identify the types of services within the Medical Benefits Package Identify Health Registries, Newsletters and review additional benefits Know the exclusions to the Medical Benefits Package Review the medical appeals process and role of the VA Patient Advocate

  3. VAS NATIONWIDE HEALTH CARE SYSTEM Highly qualified and dedicated health care professionals More than 1,700 nationwide treatment sites Available health and treatment services when and where veterans need them Electronic medical records modernization MyHealtheVet website (24 hours access)

  4. ENROLLMENT Veterans must enroll into the VA Health Care System as a condition for receiving the medical benefits package by submitting an application (VA Form 10-10EZ) Establishes eligibility and Priority Group assignment Veterans can be placed in Priority Group categories 1-8 (category 1 is the highest) 38 C.F.R. 17.36

  5. PRIORITY GROUP CATEGORIES Priority Group Enrollment Determinations S/C 50% or greater, determined to be unemployable due to S/C, Medal of Honor recipients PG 1 PG 2 S/C 30% - 40% S/C 10% - 20%, POWs, Purple Heart Medal recipients, 1151, VR&E program participants PG 3 PG 4 A&A/Housebound, Catastrophically Disabled PG 5 NSC 0% (income based), receiving VA Pension, Medicaid eligible PG 6 S/C 0% Military exposures (i.e., herbicide, Camp Lejeune), Combat Operations (5 year enhanced benefits)

  6. PRIORITY GROUP CATEGORIES Priority Group PG 7 (must agree to pay applicable copays) PG 8 (must agree to pay applicable copays) Enrollment Determinations NSC (household income below geo-adjusted VA threshold income limits) - NSC/Non-compensable 0% with household income exceeds geo-adjusted VA income limits - Not eligible Note: Initial enrollment requires income information No annual income verification. 38 U.S.C 1710 (e), (f), and (g), 38 CFR 17.36 U.S. Public Law 114-2 (Clay Hunt Act)

  7. COMPREHENSIVE MEDICAL BENEFITS PACKAGE" Is designed to: Promote good health Preserve your current health Restore you to better health 38 C.F.R 17.38

  8. MEDICAL BENEFITS PACKAGE Medically necessary services include: Primary Care Health Promotion Disease Prevention Diagnosis Palliative Care Surgery Prescriptions for Medications Prosthetics Critical Care Mental Health Care Women s Health Care Orthopedics Radiology Physical Therapy Rehabilitation Emergency Care Transplants Dental Care * Preventive Care Inpatient Care Ancillary Specialty Care Pharmacy Home Based Primary Care* Geriatric and Extended Care* Prosthetics and Sensory Aids https://www.va.gov/GERIATRICS/Guide/LongTermCare/index.asp

  9. FAMILY CAREGIVER PROGRAM Provides support/assistance to eligible caregivers of qualifying veterans VA Mission Act of 2018 expands the eligibility and benefit of the Comprehensive Caregiver Program for caregivers of all eras. As of October 1, 2020, VA implemented the new Program of Comprehensive Assistance for Family Caregivers (PCAFC) which includes a stipend and other benefits for caregivers. www.caregiver.va.gov 38 C.F.R 71.10 - 71.50

  10. HEALTH REGISTRIES Health Registries related to environmental and occupational exposure during military service Exposure Categories Environmental/Toxic Hazards (burn pit smoke, dust ) Chemicals (Agent Orange, contaminated water ) Occupational Hazards (Asbestos, lead ) Radiation (nuclear weapons, X-rays ) Warfare Agents (Chemical, biological weapons)

  11. NEWSLETTERS, PUBLICATIONS, FACT SHEETS Agent Orange Review Gulf War Review Operation Iraqi/Enduring Freedom Review Ionizing Radiation Review https://www.publichealth.va.gov/exposures/meyh/publications /index.asp

  12. CAMP LEJEUNE WATER CONTAMINATION BENEFITS Veteran and/or family members must have resided at Camp Lejeune for 30 days or more between August 1, 1953 to December 31, 1987 to receive care under the new law (no requirement for consecutive days). The VA recognizes a total of 15 qualifying health conditions Eight conditions eligible for presumptive service connection for Veterans 38 CFR 17.129 and 38 CFR 17.400 (Health Care) 38 CFR 3.309(f) (Service Connection)

  13. COMMUNITY CARE PROGRAM Based on access standards for average Drive time: 30 minute drive time for primary care, mental health and non-institutional care services Drive time: 60 minute drive time for specialty care Appointment wait time: 20 days for primary care, mental health and non-institutional care services Appointment wait time: 28 days for specialty care 38 C.F.R 17.4000 17.4040

  14. URGENT CARE PROGRAM Based on Veteran s assigned Priority Group and required copayment Priority Group 1-5 $30 copay charged for fourth visit and all subsequent visits in calendar year. Priority Group 6 Visits related to specialty authority or exposure, then $30 copay for all unrelated conditions and subsequent visits in calendar year. Priority Groups 7-8 $30 copay per visit 38 C.F.R 17.105, 17.108 and 17.4600

  15. EMERGENCY MEDICAL CARE PROGRAM (EMCP) The EMCP has 2 important parts that must be understood and considered when related to emergency care Medical emergency for service connected verses non-service connected conditions Emergency Transportation (Ambulance) https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/F actSheet_20-02.pdf (Emergency Medical Care) https://www.va.gov/COMMUNITYCARE/docs/pubfiles/factsheets/F actSheet_20-05.pdf (Emergency Transportation)

  16. EXCLUSIONS OF THE VA MEDICAL BENEFITS PACKAGE Abortions/Birth Termination/Counseling Non-FDA approved drugs/devices Cosmetic Surgery Health Club/Spa Membership Veterans housed in institutions (incarcerated in state or government facility), the legal obligation to provide services and care is the responsibility of the agency with a veteran inmate. 38 C.F.R 17.38 (c)

  17. MEDICAL APPEALS Initiated at the Agency of Original Jurisdiction (AOJ) *If an appeal that is benefit related is not resolved at the AOJ level to the appellant s satisfaction, the appellant may formally continue appeal to the Board of Veterans Appeal (BVA) for a BVA de novo review and issuance of a final decision. 38 CFR 19.25 and 38 CFR 19.26

  18. PATIENT ADVOCATE PROGRAM Patient Advocates VA employee specifically designated to manage feedback received from Veterans and their family members. *Complaints, suggestions and/or concerns should always be addressed with the care team first, and if the disagreement or concern continues, speak with the individual s supervisor or Chief of Service. If still unresolved, contact the Patient Advocate and request assistance filing an appeal for a review of the concern.

  19. LIMITED BENEFITS Ambulance Services Eyeglasses Hearing Aids Home Health Care Dental Care Certain Counseling Services

  20. VETERANS CARE OUTSIDE THE UNITED STATES VA s Foreign Medical Program (FMP) furnishes care to veterans residing outside the US if: Treatment is for a service-connected disability, or a disability determined as aggravating the service-connected disability. The veteran is a participant in a Chapter 31 rehabilitation program with specific determining eligibility. 38 CFR 17.35

  21. WHO TO CONTACT FOR HELP If you are working with a veteran who needs assistance with their healthcare needs, first try to resolve the issue using local resources such as the patient advocate or Chief of Service. If unsuccessful, the VFW Healthcare Team may be able to help. James Moss Assistant Director, Veterans Health Policy (202) 608-8371 Jmoss@vfw.org Meggan Thomas Veterans Casework Consultant (202) 608-8364 Mthomas@vfw.org

  22. REFERENCES www.caregiver.va.gov www.publichealth.va.gov https://www.va.gov/find-locations/ 38 U.S.C. 1151 38 U.S.C. 1710 (e), (f), and (g) 38 U.S.C. 1712 38 U.S.C. 1722 (a) U.S. Public Law 114-2 (Clay Hunt Act)

  23. 23 Questions?

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