Understanding Soft Skills for Effective Work Performance

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Soft skills are personal attributes that are essential for effective interactions and workplace success. They include time management, social competence, achievement motivation, intellectual flexibility, task leadership, emotional control, and active initiative. These skills are not typically listed on a resume but are crucial for being a productive employee.


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  1. Taking A Hard Look At Soft Skills By Morgan Henson

  2. What is a soft skill? A soft skill is a personal attribute that enables someone to interact effectively These are skills that would not typically be listed on a resume (like proficiency in a program or a degree) but that are still necessary to be an effective employee

  3. Time Management Definition: Makes Optimum Use Of Time Examples: Shows up on time, does work efficiently, completes tasks within a certain time period

  4. Social Competence Definition: Personal confidence and self-perceived ability in social interactions. Examples: Can shake someone s hand, make eye contact, and carry on a conversation in an appropriate manner

  5. Achievement Motivation Definition: Motivated to achieve excellence and put the required effort into action to attain it. Examples: Competitive drive, motivated by goals, goes above and beyond

  6. Intellectual Flexibility Examples: Can have a healthy discussion, can problem solve when a situation arises, can find creative solutions Definition: Can adapt his/her thinking and accommodate new information from changing conditions and different perspectives.

  7. Task Leadership Definition: Can lead other people effectively when a task needs to be done. Examples: Delegating tasks, motivating others, being organized and effieicent

  8. Definition: Maintains control when he/she is faced with potentially stressful situations. Emotional Control Examples: Remains composed during criticism, can effectively speak to large groups, does not allow emotions to dictate decisions

  9. Active Initiative Definition: Likes to initiate action in new situations. Examples: A self- starter, doesn t need to be asked to do something, can think critically about what needs to be done

  10. Self Confidence Definition: Confidence in his/her abilities and the success of their actions. Examples: Can complete a task without guidance, can speak to someone with self- assurance, can defend their actions

  11. Game time!

  12. What skill is Michael NOT displaying very well in this video? https://www.youtube.com/watch?v=CQ_e DE0OMds&list=PLKkcRMjJTBgad8i7bjqSz6dss hCLeDHAN&index=3

  13. What skill does Ross use in this situation? https://www.youtube.com/watch?v=8w3wmQAMoxQ&l ist=PLKkcRMjJTBgad8i7bjqSz6dsshCLeDHAN&index=6

  14. What skill of Dwights is Jim tracking in this video? https://www.youtube.com/watch?v=xjyC5pv- hGc&list=PLKkcRMjJTBgad8i7bjqSz6dsshCLeDHAN

  15. What skill(s) were Lucy and Ethel using in this situation by putting chocolates in their hats? https://www.youtube.com/watch?v=NkQ58I53mjk&list=PLKkcRMjJTBgad8i7bjqSz6dsshCLeDHAN&index=7

  16. What skill in Ron NOT doing a good job of using when the woman tries to speak to him? https://www.youtube.com/watc h?v=Hyc1aMtnHJo&list=PLKkcRMj JTBgad8i7bjqSz6dsshCLeDHAN&i ndex=2

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