Understanding Data Governance and Security in Higher Education Institutions

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Data governance and security play a critical role in ensuring the effective utilization, quality, and security of institutional data in higher education settings. This involves establishing processes, policies, and standards to support data governance goals such as data security, reliability, standardization, and access management. Case study examples from East Carolina University illustrate the evolution and implementation of data governance practices to address data quality issues and achieve institutional objectives.


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  1. Data Governance and Security Student Finance Human Resources Master Data Healthcare Healthcare PCI 4/25/2023 4/26/2026

  2. Data Governance and Security Agenda What is Data Governance ECU s Data Governance Evolution Primary Goals Structure Access Authority Data Classifications User Access Controls Resource Links

  3. Data Governance and Security What is Data Governance Data Governance is a collection of persons in specific roles who oversee the establishment, use and support of processes, policies, and standards used to ensure: The effective utilization of institutional data. The quality and security of institutional data. The realization of University goals.

  4. Data Governance and Security ECU s Data Governance Evolution 2011 - Due to challenges with the Baldridge Application and SACS, ECU s executive council charged ECU to create a Knowledge Management core project team responsible for addressing data quality issues 2012 - ECU begins development of a data governance regulation and identified resources needed to implement a data governance program 2016 - Data Governance Regulation approved and resources identified for the support of a data governance program

  5. Data Governance and Security Primary Goals Ensuring Data Security and Reliability Utilizing Institutional Data Fully, Effectively and Efficiently Establishing Data Standards and Standardization Processes Managing Data Access and Data Classification

  6. Data Governance and Security Structure

  7. Data Governance and Security Structure - Data Steward Committee Committee Role Data Domain Data Steward Title Contact Information Advancement Chuck Boulineau Director, Advancement Services boulineauc@ecu.edu Athletics Mike Hanley Senior Associate Athletics Director, Student Services (Chair, DSC) hanleym@ecu.edu Audit Data Wayne Poole Chief Audit Officer poolew@ecu.edu Faculty Sherry Lillington Director, AA Personnel & Resource lillingtons@ecu.edu Finance Carole Wilson Director, Systems Coordination wilsoncaro17@ecu.edu Chair Elect Financial Aid Julie Poorman Director, Financial Aid poormanj@ecu.edu Healthcare Michelle DeVille Chief Institutional Integrity Officer (Chair-Elect DSC) devillem18@ecu.edu Chair Human Resources Amanda Pantelidis Zach Loch Bryan Jenkins Director, Human Resources Information Systems pantelidisa@ecu.edu ITCS Legal Chief Information Officer Director of External Affairs and Constituent Relations lochz@ecu.edu jenkinsbr21@ecu.edu Library (AA) Library (HS) Jan Lewis Beth Ketterman Director, Joyner Library Director, Health Sciences Library lewisja@ecu.edu kettermane@ecu.edu Office of the Chancellor PCI Compliance Bryan Jenkins Director of External Affairs and Constituent Relations jenkinsbr21@ecu.edu Robin Mayo Business Systems Analyst mayoro@ecu.edu Research Becky Welch Assistant VC for Research Administration and Compliance welchb18@ecu.edu Student Affairs Jeremy Tuchmayer Angela Anderson Associate Vice Chancellor, Chief Academic Success Officer and University Registrar Senior Assoc Director for Assessment, Research, and Planning tuchmayerj14@ecu.edu Student Information andersona@ecu.edu

  8. Data Governance and Security Structure - Data Governance Steering Committee Committee Role Member Title Email Lee Cline Manager, Enterprise Data Management Support Services clineg18@ecu.edu Beverly King Director Institutional Planning Assessment & Research kingb14@ecu.edu Mike Hanley Senior Associate Athletics Director, Student Services (Chair, DSC) hanleym@ecu.edu Greg Harris Associate Director, Institutional Planning Assessment & Research harrisgr18@ecu.edu Zach Loch Chief Information Officer lochz@ecu.edu Scotty Stroup Director, Enterprise Data Services stroups@ecu.edu Chair Mark Webster Chief Information Security Officer (CISO) websterm19@ecu.edu Dr. Ray Hylock Faculty Representative Associate Professor and Chair, Health Services and Information Management, College of Allied Health Sciences Student Representative hylockr@ecu.edu Gigi Berrios berriosg21@students.ecu.edu

  9. Data Governance and Security Access Authority Data Stewards or their designees are the only personnel that are allowed to grant access to institutional data IT or coworkers should not give access to Institutional Data without proper authorization from the data owner

  10. Data Governance and Security Data Classifications Classify enterprise data and information into simple confidentiality levels Data must be classified based on the highest level of confidentiality ECU s classifications Level 1 Public Level 2 Internal Level 3 Confidential/Sensitive Level 4 Highly Restricted

  11. Data Governance and Security User Access Controls Information systems hosting Level 3 and level 4 must have the minimum controls below in place: A documented process for users to request access A weekly review of terminated users and removal of those users from the system A weekly review of transferred users and removal of those users that changed duties and no longer need access Bi-annual review of current user access and attestation that the review was conducted

  12. Data Governance and Security Links Data Governance website https://datagovernance.ecu.edu Data Governance Regulation https://www.ecu.edu/prr/01/15/06 Data Governance Communication Plan https://datagovernance.ecu.edu/dsc- communication-plan/ DSC Processes and Procedures https://datagovernance.ecu.edu/data-stewardship- committee-procedures

  13. Data Governance and Security Questions?

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