The Solutioniser School Approach to Decision-Making

Solutioniser Superpowers
Presented by 
Cristian Southall
, CTO JourneyOne
to Perth Solutioniser School Meetup, 2
nd
 December 2020
What is a Solutioniser?
An expert in making 
reasoned
 decisions about change.
What is a Solutions Architect?
 
An expert in making reasoned decisions about change …
using Architecture as an analytical tool and with an implied
focus on information systems and technology.
Why Solutionise?
Stakeholder
Value
How do we solutionise?
Key activities:
Scoping
Feasibility
Impact analysis
Order of Magnitude Estimation
Key activities:
Research/RFI
Solution Option Definition
Solution Option Evaluation
High Level Estimates
Key activities:
RFP
Vendor Selection
Solution Architecture (Change What)
Detailed Estimates
Key activities:
Solution Design (Change How)
Solution Change Management
Implementation Support
Transition to Operations
Key activities:
Facilitation
Technology-Driven Opportunities
Key activities:
Content Management & Re-Use
Design Governance
How do we solutionise?
Reducing the ‘cone of uncertainty’ over
the Solutions Development Life Cycle
Refine requirements
Identify constraints
Mitigate risks
Resolve issues
Make decisions
less certain
more certain
Isn’t this all a bit ‘waterfall’?
 
The method is presented linearly as a comprehensible narrative.
Like all frameworks, it wants to be adapted to the situation at hand.
No reason the process need be as formal as it appears.
Be selective, prioritise, parallelise, increment, defer or even ‘wing it’,
just always …
 
Balance the risk of making unreasoned decisions with the
time taken to reason (e.g. assess, evaluate, design, design
change etc.).
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Strong opinions, loosely held.
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Good ideas, well-communicated beat genius ideas
poorly-communicated.
 
Communicate with stakeholders via their ‘concerns’.
 
Simplicity, by separating analysis from communications.
 
Decisions are made before decision-makers enter a
room.
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A
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a
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t
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n
 
Seamlessly navigating levels of
abstraction.
 
Seeing the world as a system of
systems and your solution scope as a
sub-system that includes people,
plant and process.
 
Describe context boundaries as
‘services’.
Technology
Information Systems
Business
Data
Applications
Physical
Systems
requirements
constraints
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n
 
Explicitly define states for every solution. We architect for time
as much as structure.
 
‘Baseline’, not ‘Current’.
 
‘Target’, not ‘Future’.
 
Transitions.
 
Strategic Target.
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S
c
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g
 
Subtractive, multi-dimensional process.
 
Scope the solution for functional area, information
system boundaries, data, and horizon.
 
Scope your work for architecture domain and level of
detail.
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t
 
A
n
a
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y
s
i
s
 
Impact changes scope.
 
Understand the lines, not just the boxes.
(i.e. interactions and components)
 
Understand the ‘logical’ landscape, not just the
physical.
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w
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S
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S
t
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w
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p
Be the COO of the project.
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w
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s
K
n
o
w
l
e
d
g
e
Learn more quickly than the next person.
Leverage mnemonics/frameworks
(and the work of others).
S
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l
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t
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S
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p
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p
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w
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H
u
m
i
l
i
t
y
Solutionisers recommend decisions but do not always
get to make them. Pick your battles.
S
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S
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y
What did I miss?
What next?
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Delve into the Solutioniser School methodology introduced by Cristian Southall, CTO of JourneyOne, focusing on making informed decisions about change. Explore the concepts of Solutionisers, Solutions Architects, and the importance of Solutionising for stakeholder value, decision quality, and strategic alignment. Discover the step-by-step process of solutionising, from opportunity identification to solution design and implementation, emphasizing the reduction of uncertainty in the Solutions Development Life Cycle amidst the linear presentation that encourages adaptation to specific situations.

  • Solutioniser School
  • Decision-making
  • Solutions Architect
  • Stakeholder Value
  • Methodology

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  1. solutioniser school Solutioniser Superpowers Presented by Cristian Southall, CTO JourneyOne to Perth Solutioniser School Meetup, 2ndDecember 2020

  2. solutioniser school What is a Solutioniser? An expert in making reasoned decisions about change.

  3. solutioniser school What is a Solutions Architect? An expert in making reasoned decisions about change using Architecture as an analytical tool and with an implied focus on information systems and technology.

  4. solutioniser school Why Solutionise? Stakeholder Value Decision Quality Delivery Risk Strategic Alignment

  5. solutioniser school How do we solutionise? Opportunity Identification to Opportunity Assessment Requirements to Solution Recommendation Solution Selection to Solution Definition Solution Design to Solution Implementation Key activities: Scoping Feasibility Impact analysis Order of Magnitude Estimation Key activities: Research/RFI Solution Option Definition Solution Option Evaluation High Level Estimates Key activities: RFP Vendor Selection Solution Architecture (Change What) Detailed Estimates Key activities: Solution Design (Change How) Solution Change Management Implementation Support Transition to Operations Request for Solution Advice to Solution Advice Capability Establishment to Capability Improvement Key activities: Facilitation Technology-Driven Opportunities Key activities: Content Management & Re-Use Design Governance

  6. solutioniser school How do we solutionise? Opportunity Identification to Opportunity Assessment Requirements to Solution Recommendation Solution Selection to Solution Definition Solution Design to Solution Implementation Refine requirements Identify constraints Mitigate risks Resolve issues Make decisions Reducing the cone of uncertainty over the Solutions Development Life Cycle

  7. solutioniser school Isn t this all a bit waterfall ? The method is presented linearly as a comprehensible narrative. Like all frameworks, it wants to be adapted to the situation at hand. No reason the process need be as formal as it appears. Be selective, prioritise, parallelise, increment, defer or even wing it , just always Balance the risk of making unreasoned decisions with the time taken to reason (e.g. assess, evaluate, design, design change etc.).

  8. solutioniser school Solutioniser Superpowers Opinion Opinion Strong opinions, loosely held.

  9. solutioniser school Solutioniser Superpowers Communication Communication Good ideas, well-communicated beat genius ideas poorly-communicated. Communicate with stakeholders via their concerns . Simplicity, by separating analysis from communications. Decisions are made before decision-makers enter a room.

  10. solutioniser school Solutioniser Superpowers Abstraction Abstraction Seamlessly navigating levels of abstraction. Business Physical Systems Information Systems requirements Seeing the world as a system of systems and your solution scope as a sub-system that includes people, plant and process. constraints Data Applications Technology Describe context boundaries as services .

  11. solutioniser school Solutioniser Superpowers State Definition State Definition Explicitly define states for every solution. We architect for time as much as structure. Baseline , not Current . Target , not Future . Transitions. Strategic Target.

  12. solutioniser school Solutioniser Superpowers Scoping Scoping Subtractive, multi-dimensional process. Scope the solution for functional area, information system boundaries, data, and horizon. Scope your work for architecture domain and level of detail.

  13. solutioniser school Solutioniser Superpowers Impact Analysis Impact Analysis Impact changes scope. Understand the lines, not just the boxes. (i.e. interactions and components) Understand the logical landscape, not just the physical.

  14. solutioniser school Solutioniser Superpowers SDLC Stewardship SDLC Stewardship Be the COO of the project.

  15. solutioniser school Solutioniser Superpowers Knowledge Knowledge Learn more quickly than the next person. Leverage mnemonics/frameworks (and the work of others). Architecture Techniques/ Frameworks Technical Domain Knowledge Business Domain Knowledge Soft Skills Delivery Methods

  16. solutioniser school Solutioniser Superpowers Humility Humility Solutionisers recommend decisions but do not always get to make them. Pick your battles.

  17. solutioniser school Solutioniser Superpowers y y What did I miss?

  18. solutioniser school What next?

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