Techniques for Successful Team Skill Development in Pharmacy Education
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Priti Patel, PharmD, BCPS
Stacy Miller, PharmD, MBA, BCACP
Team Development & the Team Performance
Curve
http://www.teamperformancegroup.com/TeamFormations.html
Tuckman’s Stages of Team Development
Katzenbach & Smith’s Team
Performance Curve.
The Wisdom of Teams:
Creating the High-
Performance Organization.
Harvard Business Review
Press. 1993.
Psychological Safety
“A shared belief that
the team is safe for
interpersonal risk
taking.”
Edmondson A. The fearless organization: creating
psychological safety in the workplace for learning,
innovation, and growth. Wiley, 2018.
https://www.weforum.org/agenda/2016/04/team-psychological-danger-work-performance/
The Five Dysfunctions of a Team
Patrick Lencioni. Jossey-Bass, 2002.
Conflict Modes
Thomas-Kilmann Conflict Mode Instrument. Available at:
https://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki
U
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P
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Doctor of Pharmacy Program
•
4 years
•
3 years didactic
•
1 year experiential
•
Team-Based Learning curriculum
Faculty-assigned
teams
Team
contract
Peer & team
evaluations
Team debriefings
with self- and team-
reflection
Targeted faculty
coaching
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Orientation
Mid-Fall
Semester
End of Fall
Semester
Mid-Spring
Semester
End of Spring
Semester
•
Team membership
announced
•
Create team
contract
•
Formative Peer
Evaluation
•
Mini-reflection
•
Team Debriefing
•
Targeted Faculty
coaching
•
Formative Peer
Evaluation
•
Mini-reflection
•
Team Debriefing
•
Targeted Faculty
coaching
•
Formative Peer
Evaluation
•
Mini-reflection
Team Debriefing
•
Targeted Faculty
coaching
•
Summative
Peer
Evaluation
Fall semester
Spring semester
Small Group/Table Activities
September 21, 2024
9
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A.
Team Contract
B.
Team Debriefings
C.
Peer Evaluation
D.
Team Evaluation
E.
Targeted Faculty Coaching (Individuals & Teams)
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:
•
Chung: texting on his phone and occasionally listening to teammates
•
Mala: discussing the question out loud
•
Javier: listening to Mala but not saying much
•
Nisha: shopping on her laptop
•
William: scrolling through his notes looking for the answer
September 21, 2024
11
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?
A.
Do nothing immediately, and rely on the peer evaluation later this
semester.
B.
Encourage the team to engage in team building (e.g. bring food,
happy hour etc).
C.
Encourage students to organize a team meeting.
D.
Faculty organizes a team meeting.
E.
Faculty meets 1-on-1 with select team members.
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9/21/2024
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•
Assigned by faculty
•
Same teams for entire academic year
through all required courses
•
Teamwork theories
•
Team-Based Learning methods
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Priti Patel, PharmD, BCPS
Stacy Miller, PharmD, MBA, BCACP
Explore the strategies and practices implemented by the UF College of Pharmacy to foster successful team skill development among Doctor of Pharmacy students. From team debriefings to targeted faculty coaching, these methods aim to enhance collaborative learning and teamwork in pharmacy education.
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Presentation Transcript
Collaborative learning teams Collaborative learning teams + A dose of intention + A dose of intention Teamwork skill development Teamwork skill development Priti Patel, PharmD, BCPS Stacy Miller, PharmD, MBA, BCACP
Team Development & the Team Performance Curve Katzenbach & Smith s Team Performance Curve. The Wisdom of Teams: Creating the High- Performance Organization. Harvard Business Review Press. 1993. Tuckman s Stages of Team Development http://www.teamperformancegroup.com/TeamFormations.html
Psychological Safety A shared belief that the team is safe for interpersonal risk taking. Edmondson A. The fearless organization: creating psychological safety in the workplace for learning, innovation, and growth. Wiley, 2018. https://www.weforum.org/agenda/2016/04/team-psychological-danger-work-performance/
The Five Dysfunctions of a Team Patrick Lencioni. Jossey-Bass, 2002.
Conflict Modes Thomas-Kilmann Conflict Mode Instrument. Available at: https://www.kilmanndiagnostics.com/overview-thomas-kilmann-conflict-mode-instrument-tki
UF College of Pharmacy UF College of Pharmacy Doctor of Pharmacy Program 4 years 3 years didactic 1 year experiential Team-Based Learning curriculum
UF COP Techniques to Encourage Successful UF COP Techniques to Encourage Successful Team Skill Development Team Skill Development Team debriefings with self- and team- reflection Targeted faculty coaching Faculty-assigned teams Team contract Peer & team evaluations
End of Spring Semester Fall semester Spring semester Summative Peer Evaluation Formative Peer Evaluation Mini-reflection Team Debriefing Targeted Faculty coaching End of Fall Semester Orientation Team membership announced Create team contract Formative Peer Evaluation Mini-reflection Team Debriefing Targeted Faculty coaching Formative Peer Evaluation Mini-reflection Team Debriefing Targeted Faculty coaching Mid-Spring Semester Mid-Fall Semester
Small Group/Table Activities September 21, 2024 9
Congratulations! Youve implemented a collaborative learning Congratulations! You ve implemented a collaborative learning method in your classroom. You want to demonstrate students method in your classroom. You want to demonstrate students are more effective team members at the end of the course. are more effective team members at the end of the course. Which method will you use? Select one. Which method will you use? Select one. A. Team Contract B. Team Debriefings C. Peer Evaluation D. Team Evaluation E. Targeted Faculty Coaching (Individuals & Teams)
You are utilizing team You are utilizing team- -based learning in your classroom. You tell based learning in your classroom. You tell teams to discuss a question you give them. You see a team that teams to discuss a question you give them. You see a team that looks like this: looks like this: Chung: texting on his phone and occasionally listening to teammates Mala: discussing the question out loud Javier: listening to Mala but not saying much Nisha: shopping on her laptop William: scrolling through his notes looking for the answer September 21, 2024 11
In the short In the short- -term, what will be the most effective intervention term, what will be the most effective intervention for you to do to assist this team in improving team dynamics? for you to do to assist this team in improving team dynamics? A. Do nothing immediately, and rely on the peer evaluation later this semester. B. Encourage the team to engage in team building (e.g. bring food, happy hour etc). C. Encourage students to organize a team meeting. D. Faculty organizes a team meeting. E. Faculty meets 1-on-1 with select team members.
UF College of Pharmacy Team Learning UF College of Pharmacy Team Learning Summary Summary Assigned by faculty Same teams for entire academic year through all required courses Collaborative learning teams Collaborative learning teams + Dose(s) of intention + Dose(s) of intention Teamwork skill development Teamwork skill development Teamwork theories Team-Based Learning methods 9/21/2024 13
Collaborative learning teams Collaborative learning teams + A dose of intention + A dose of intention Teamwork skill development Teamwork skill development Priti Patel, PharmD, BCPS Stacy Miller, PharmD, MBA, BCACP
