Student Education Service Overview
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Welcome
Questions & Answers
Welcome
from the Student Education Service
•
We will keep everyone’s microphones off to reduce
noise issues
•
This presentation will be recorded and available to
rewatch on the LUBS Student Guide, but the Q&A at
the end will not be
•
Please do not raise your hand, we will not be using this
function today.
•
You can ask questions at the end by using the
chat function.
Use emojis in the chat to let us know:
How are you feeling about this academic year?
The information we
will cover
•
Introduction to the Student Education Service (SES)
•
Student Information Service
•
LUBS Student Support
•
LUBS Student Guide
•
In-Sessional Language Support
•
Student Reps
•
LUBS Taught Postgraduate Buddy Scheme
•
Q&A in the chat
Student Education Service – who are we?
The Student Education Service consists of various teams, all
dedicated to assisting you throughout your student journey, from
registration to graduation!
•
Academic Life
•
Exams and Assessment
•
Programme Support
•
Digital Learning
•
Health and Wellbeing
•
Opportunities
Student Information Service
5
Telephone
Our Helpline Team are on hand
Monday to Friday 9-5 pm.
Call +44 (0)113 343 7000 (outside the
UK)
Call free phone 0800 915 0402, at no
charge
(within the UK)
E
studentinfo@leeds.ac.uk
In-Person
Our Information Points are open from 9am to 5pm Monday to Friday.
Beech Grove House
campus map link
|
Google map link
Chemical and Process Engineering
campus map link
|
Google map link
Maurice Keyworth building
campus map link
|
Google maps
link
Parkinson Building
campus map link
|
Google map link
Worsley building
campus map link
|
Google map link
General Queries
The answer to most general queries can be found at
Business School
Student Support
Team
7
We can advise on
•
Support and options available for if your
studies are affected by any mitigating
circumstances
•
Signposting to other support and
services
•
Support available for disabilities whilst
studying
•
Taking temporary leave from studies
8
Student Support
Officers
You can find out more information on how to book an appointment
with one of our Student Support Officers on the LUBS Student
Guide:
https://students.business.leeds.ac.uk/student-support/booking-
and-appointment/
Our team offer appointments every day, and a mixture of in-person
and online appointments
LUBS Student Guide
LUBS Student Guide
10
You can find a lot of information on the main University
website and on our LUBS Student Guide
.
https://students.business.leeds.ac.uk/
https://students.leeds.ac.uk/askingforhelp
LUBS Student Guide
11
Action
: complete the Academic Integrity Test on Minerva.
The link is on the
Academic Integrity
page in your online
induction pack.
In-sessional language Support
12
In-sessional EAP (English for Academic Purposes) sessions
take place during student’s programmes.
•
Watch the 10-minute video to get
a better understanding of how the
in-sessional EAP programme is
different from General English
and study skills, and whether this
programme might be relevant to
you.
•
The video is on the LUBS Student
Guide as part of your Business
School Welcome & Induction.
Student Representatives
13
Course
Representative
•
Represent students on a particular
course.
•
Seek student opinions to enact positive
change.
•
Share feedback with staff and School
Representatives.
•
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School
Representative
•
Represent students in entire Business
School.
•
Seek student opinions from Course
Representatives to enact positive change.
•
Provide link between staff, students, and
Leeds University Union.
•
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Become a
Course
Representative
14
•
Improve your employability
•
Receive accreditation and recognition for your commitment
•
Be eligible for Rep-specific awards as part of Celebrate Week
•
Work in partnership with Business School staff and students
•
Network with other Course Representatives
A
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How to apply:
Visit
students.business.leeds.ac.uk
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This scheme is open to all Postgraduate
students and aims to match students
together, either in pairs or small groups,
as a way of helping students connect with
each other and build a sense of
community.
•
You can find out more and apply:
https://students.business.leeds.ac.uk/student-community/pgt-buddy-scheme/
Who to
contact
when
16
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For any assessment related questions or
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Any attendance or absence related issues or questions, late arrivals,
change of location
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Module enrolment / changes, programme changes, programme
queries, academic integrity
Common
Questions
17
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Accommodation
accom@leeds.ac.uk
&
https://accommodation.leeds.ac.uk/
Fees and Funding
PGfees@leeds.ac.uk
&
https://www.leeds.ac.uk/masters-fees/doc/fees-masters-fees
Registration
https://students.leeds.ac.uk/info/10102/registration/1056/how_to_register
18
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Module Change
https://students.leeds.ac.uk/info/10104/making_changes/652/change_of_module
How to use Minerva
https://students.business.leeds.ac.uk/digital-learning/new-students/
BRP
https://students.leeds.ac.uk/brpcollection
International Student Arrivals
https://www.leeds.ac.uk/info/130113/preparing_for_leeds/112/arriving
Common
Questions
19
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IT Support
https://it.leeds.ac.uk/it
Library services
https://library.leeds.ac.uk/
Leeds University Union (LUU)
https://www.luu.org.uk/
Common
Questions
Questions
20
The Student Education Service (SES) offers a range of support services to assist students throughout their academic journey, from registration to graduation. Services include academic life support, exam assistance, digital learning resources, health and wellbeing programs, and more. Contact the Student Information Service for queries via telephone, email, or in-person. Additionally, the Business School Student Support Team provides guidance on mitigating circumstances affecting studies, disability support, and temporary study leave options.
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Presentation Transcript
Student Education Service Welcome Questions & Answers
Welcome from the Student Education Service We will keep everyone s microphones off to reduce noise issues This presentation will be recorded and available to rewatch on the LUBS Student Guide, but the Q&A at the end will not be Please do not raise your hand, we will not be using this function today. You can ask questions at the end by using the chat function. Use emojis in the chat to let us know: How are you feeling about this academic year?
The information we will cover Introduction to the Student Education Service (SES) Student Information Service LUBS Student Support LUBS Student Guide In-Sessional Language Support Student Reps LUBS Taught Postgraduate Buddy Scheme Q&A in the chat
Student Education Service who are we? The Student Education Service consists of various teams, all dedicated to assisting you throughout your student journey, from registration to graduation! Academic Life Exams and Assessment Programme Support Digital Learning Health and Wellbeing Opportunities
Student Information Service Telephone Our Helpline Team are on hand Monday to Friday 9-5 pm. Email studentinfo@leeds.ac.uk Call +44 (0)113 343 7000 (outside the UK) Call free phone 0800 915 0402, at no charge (within the UK) In-Person Our Information Points are open from 9am to 5pm Monday to Friday. Beech Grove House campus map link|Google map link Chemical and Process Engineering campus map link | Google map link Maurice Keyworth building campusmaplink | Google maps link Parkinson Building campus map link | Google map link Worsley buildingcampus map link|Google map link 5
General Queries The answer to most general queries can be found at
Business School Student Support Team We can advise on Support and options available for if your studies are affected by any mitigating circumstances Signposting to other support and services Support available for disabilities whilst studying Taking temporary leave from studies 7
Student Support Officers You can find out more information on how to book an appointment with one of our Student Support Officers on the LUBS Student Guide: https://students.business.leeds.ac.uk/student-support/booking- and-appointment/ Our team offer appointments every day, and a mixture of in-person and online appointments 8
LUBS Student Guide You can find a lot of information on the main University website and on our LUBS Student Guide. https://students.business.leeds.ac.uk/ https://students.leeds.ac.uk/askingforhelp 10
LUBS Student Guide Action: complete the Academic Integrity Test on Minerva. The link is on the Academic Integrity page in your online induction pack. 11
In-sessional language Support In-sessional EAP (English for Academic Purposes) sessions take place during student s programmes. Watch the 10-minute video to get a better understanding of how the in-sessional EAP programme is different from General English and study skills, and whether this programme might be relevant to you. The video is on the LUBS Student Guide as part of your Business School Welcome & Induction. 12
Student Representatives Course Representative School Representative Represent students on a particular course. Represent students in entire Business School. Seek student opinions to enact positive change. Seek student opinions from Course Representatives to enact positive change. Share feedback with staff and School Representatives. Provide link between staff, students, and Leeds University Union. Recruited by the Business School. Recruited by the Leeds University Union. 13
Become a Course Representative Improve your employability Receive accreditation and recognition for your commitment Be eligible for Rep-specific awards as part of Celebrate Week Work in partnership with Business School staff and students Network with other Course Representatives Approx. 1 hour a week. How to apply: Visit students.business.leeds.ac.uk Deadline to apply: 11.59pm, Monday 9th October 2023 14
LUBS Postgraduate Student Buddy Programme This scheme is open to all Postgraduate students and aims to match students together, either in pairs or small groups, as a way of helping students connect with each other and build a sense of community. You can find out more and apply: https://students.business.leeds.ac.uk/student-community/pgt-buddy-scheme/ 15
Who to contact when Student Information Service Studentinfo@leeds.ac.uk For any general questions about University life LUBS Student Support LUBSStudentSupport@leeds.c.uk Student wellbeing concerns, mit circs, temp leave LUBS Assessment LUBSAssessment@leeds.ac.uk For any assessment related questions or problems, such as issues with submitting your work LUBS Attendance LUBSAttendance@leeds.ac.uk Any attendance or absence related issues or questions, late arrivals, change of location LUBS Programme Support / Quality LUBSQuality@leeds.ac.uk Module enrolment / changes, programme changes, programme queries, academic integrity 16
Common Questions Remember to check University webpages first for quick answers to questions Accommodation accom@leeds.ac.uk & https://accommodation.leeds.ac.uk/ Fees and Funding PGfees@leeds.ac.uk & https://www.leeds.ac.uk/masters-fees/doc/fees-masters-fees Registration https://students.leeds.ac.uk/info/10102/registration/1056/how_to_register 17
Common Questions Remember to check University webpages first for quick answers to questions Module Change https://students.leeds.ac.uk/info/10104/making_changes/652/change_of_module How to use Minerva https://students.business.leeds.ac.uk/digital-learning/new-students/ BRP https://students.leeds.ac.uk/brpcollection International Student Arrivals https://www.leeds.ac.uk/info/130113/preparing_for_leeds/112/arriving 18
Common Questions Remember to check University webpages first for quick answers to questions IT Support https://it.leeds.ac.uk/it Library services https://library.leeds.ac.uk/ Leeds University Union (LUU) https://www.luu.org.uk/ 19
Questions 20
