Strategic Objectives and Key Results for Performance Improvement

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Unify regions and frontline caregivers to deliver daily value improvement, develop 2.0 physician leaders for driving value, assure rapid progress in achieving savings targets, and learn to scale clinical strategic goals through targeted initiatives and collaborations.


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  1. Objectives & Key Results: Joanne Roberts

  2. Unify regions and frontline caregivers to deliver Unify regions and frontline caregivers to deliver daily value improvement: thrive at Medicare daily value improvement: thrive at Medicare 1) Complete SoCal CVI for Executives by March 8 and quantify ROI on projects 2) Launch Swedish CVI for Executives/Key Leaders by end of Q1 3) Fix date 2019 for WAMT CVI for Executives launch by end of Q1 4) Complete CVI Dashboard draft by Feb 28 5) Visit at least one ministry in each region in Q1 to assess use of HRO/CVI to drive daily value 6) Build dosing framework for core CVI components for leaders at various levels 7) Re-charter a Process Improvement Council and have it report to Clinical Council

  3. Develop 2.0 physician leaders who will drive value Develop 2.0 physician leaders who will drive value to PSJH, our patients, and our communities to PSJH, our patients, and our communities 1. In partnership with ITM and finance, institute Physician Leader 2.0 development plan for every new CMO or institute leader hired, starting January 1, 2019 2. Working with SHS CMO, assess ROI of entry-level leadership curriculum for medical directors as a potential to scale across PSJH by end of Q1 3. Using Rules of Radical Redesign and High-Impact Leadership frameworks, collective development of Clinical Council, CMO forums, institutes, and medical group leaders.. 4. Provide stretch opportunities and external assignments for CMOs as part of development

  4. Assure RCW continues to move rapidly and Assure RCW continues to move rapidly and boldly to attain $30M savings boldly to attain $30M savings 1. Launch Acute Care CPG, with 2019 savings goals estimated, by end of Q1 2. By end of Q1, establish long-term plan for accelerating the three sub-workstreams of HPP 3. Begin monthly 1:1 check-ins, starting in January, with each RCMO to assure that RCW work is proceeding regionally and locally 4. Provide advanced finance overview to Clinical Council in Q1 5. Investigate feasibility of placing a savings target into CMO LAIP in 2019

  5. Learn to scale our clinical strategic goals Learn to scale our clinical strategic goals 1. Meet with Preston Smith and new hire in Quality to design a communications strategy for CCPH 2. Work with IHI to continue to build models for scale 3. Lead team to visit Intermountain in Q1 to learn about tiered daily huddles 4. Leverage Clinical Council, CPS, CMOs, CNOs, and CIC as vehicles for scale 5. Test IdeaScale as a technical tool to scale through Acute Care CPG. Prepare for launch in April CPG kick-off

  6. FOR CCPH TEAM OBJECTIVES FOR CCPH TEAM OBJECTIVES 1. Using Clinical Leader 2.0 framework, complete a design and launch pilot of new senior physician leadership development onboarding, beginning with five newest CMOs 2. With the goal of having every caregiver improving work daily, launch a regional Executive Clinical Value Improvement experience at Swedish in Q1 3. In partnership with IHI, build models for scale of strategic improvements, leveraging Clinical Council, CMOs, CNOs, Institutes, and Medical Group leaders

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