Modern Treasury Performance Management Framework

 
Measuring and Monitoring
Performance in a Modern Treasury
 
Mark Silins
TCOP Advisor
 
Management of Modern
Organizations- Requirements
 
Legislative Framework that creates a clear control framework and
identifies accountabilities for financial actors
Strategic plans that include clear and well considered objectives
Operational plans that underpin and are consistent with the Strategic
Plan
Risk Assessment – COSO
Job Instructions and Clear understanding of roles and responsibilities
A performance management framework and culture
Regular Management Reporting
Formal
Informal
Checklists
Client Orientation
Role of Internal Audit
 
3
 
Integrated Budget and
Performance Management
Framework
 
 
Aggregate Fiscal Discipline
 
Resource Allocations
Based on Strategic Priorities
Efficiency and Effectiveness
of Programs and Services
 
 
Source:  Public Expenditure Management Handbook, World Bank, 1998
 
What is Performance
Management
(1)
?
 
“the process of quantifying the efficiency and effectiveness
of past actions"
"the process of evaluating how well organizations are
managed and the value they deliver for customers and
other stakeholders”
Good performance is the criterion whereby an
organization determines its capability to prevail.
While financial information and performance are critically
important, the reality in the public service is that 
social and
political elements are also vital
 – for example risk
management may be important until a payment is made
illegally and the treasury is held responsible
Thus an effective performance management system must
extend beyond traditional FMIS data to include other
performance assessment information
 
(1) Sourced from Wikipedia
 
Key Performance Indicators
 
Key performance indicators define a set of
values against which to measure an
organization’s performance
Process
Controls
Timeliness
 
An Integrated Strategic Performance
Framework
 
6
Medium Term
Budget
Framework
Programmes
(Objectives)
Activities
Inputs
Inputs
Outputs
Outcomes
Strategic Plans
in Ministries
National
Development
Strategies
 
Types of KPIs
 
Input- how much is spent, the volume of staff hours, material used to
build
Activity- processing payments, managing cash, producing reports
Output – number of payments processed, reports produced
Outcome- final budget result – outcomes depend on strategic
objectives
Financial- cost of processing a payment
Non-financial – total number of payments, number of payments
processed on due date
Efficiency – cost to produce each budget report
Effectiveness – cash forecast within X% of actuals
Timeliness – payments paid late
Control- incidence of payments processed not in compliance with law
as % of total payments. Total amount of non-compliant payments
Process – time and resource taken to review payments centrally
 
KPIs for Treasury are about internal
management and management of
budget/spending units
 
KPIs should provide up to date information
regarding key areas of risk and workloads for the
Treasury.
KPIs should also be developed to monitor
performance and compliance of spending units
KPIs should also be developed regarding other
areas of risk including internal controls regarding
fraudulent or unusual payments
 
Government Payment Process- Possible
KPIs
 
All government payments are made on the due date in
accordance with government legislative requirements
Deviation from the due date for payment – the goal is not
to pay immediately but just-in-time – calculate the cost of
cash investments foregone
Volume and value of payments not made through FMIs
Volume and value of payments not paid via bank transfers
Impact of large unscheduled payments  on cash balances
Incidence of detected fraud
Cost of ex-ante control function – cost per payment-
number of detected errors/frauds as a % of total cost
Total cost of resources in payment process – cost per
payment
 
 
 
 
Revenue Collection
 
All revenues are banked and recorded in the ledger
each day
Volume and value of revenues collected
electronically
Value of dishonoured cheques
Value of unidentified receipts as % of total
Timeliness of revenue reporting - % of revenues
not reported the day of collection
% of Revenues of general government collected
outside of the TSA
 
Cash Management
 
The objective is to ensure cash is available to
execute the budget just-in-time and that
government’s cash management arrangements
are optimized (subject to risk management)
Cash forecast is within X% of actuals
% deviation from targeted cash balance of TSA
value of investment foregone
Amount of interest collected for the budget
Cost of borrowing (as a total and as an estimate due
to forecasting issues)
 
Bank Reconciliation
 
The objective is to ensure all cashflows are recorded
correctly each day in the general ledger
Bank ledger discrepancy
Date of most recent reconciliation
Number of errors
Value of errors
Oldest/largest error
Average time to clear
 
In-Year and Financial Reporting
 
Reports are produced which are reliable and
timely
Error corrections required for reporting
reliability
Reports not produced within X days of end of
month/year
Material corrections to reports post issuance
Incidence of additional queries from executive
regarding reports
 
 
What happens when KPIs are poorly
designed or objectives are not well
formulated?
 
100% of all payments are subject to ex-ante
controls – “rent seeking” and total cost of
payment process
Maximize returns on government cash
balances – investments which negatively
impact market or are high risk
Payments made within one day of receipt –
cash foregone from early release of payment
 
The Modern role of Transparency in
performance management
 
Allowing access to all data allows stakeholders
to integrate and review past actions and
performance
The knowledge that actions are publicly
reviewable can enhance controls
Publishing procurements above XX value
Publishing reports on internet
Online access to all FMIS data – Georgia
Internal and external audit are also important
in the overall control framework including in
reviewing the appropriateness of KPIs
 
Conclusions
 
If we do not measure it we can not manage it
Performance measurement is key but ultimately
we must move up the hierarchy to assess
whether the activities of government are
contributing to positive outcomes
This requires sophisticated systems these
systems take time to develop
Public servants should be responsible for
outputs – government is responsible for
outcomes
 
16
 
Questions
 
Slide Note
Embed
Share

Explore the key elements of measuring and monitoring performance in a modern treasury, highlighting the importance of strategic planning, risk assessment, performance frameworks, and client orientation. Learn about performance evaluation, key performance indicators, and the integration of budget and performance management for efficient resource allocation and program effectiveness.

  • Treasury
  • Performance Management
  • Strategic Planning
  • Risk Assessment
  • Budget Management

Uploaded on Aug 14, 2024 | 5 Views


Download Presentation

Please find below an Image/Link to download the presentation.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.If you encounter any issues during the download, it is possible that the publisher has removed the file from their server.

You are allowed to download the files provided on this website for personal or commercial use, subject to the condition that they are used lawfully. All files are the property of their respective owners.

The content on the website is provided AS IS for your information and personal use only. It may not be sold, licensed, or shared on other websites without obtaining consent from the author.

E N D

Presentation Transcript


  1. Measuring and Monitoring Performance in a Modern Treasury Mark Silins TCOP Advisor

  2. Management of Modern Organizations- Requirements Legislative Framework that creates a clear control framework and identifies accountabilities for financial actors Strategic plans that include clear and well considered objectives Operational plans that underpin and are consistent with the Strategic Plan Risk Assessment COSO Job Instructions and Clear understanding of roles and responsibilities A performance management framework and culture Regular Management Reporting Formal Informal Checklists Client Orientation Role of Internal Audit

  3. Integrated Budget and Performance Management Framework Aggregate Fiscal Discipline Resource Allocations Based on Strategic Priorities Efficiency and Effectiveness of Programs and Services Source: Public Expenditure Management Handbook, World Bank, 1998 3

  4. What is Performance Management(1)? the process of quantifying the efficiency and effectiveness of past actions" "the process of evaluating how well organizations are managed and the value they deliver for customers and other stakeholders Good performance is the criterion whereby an organization determines its capability to prevail. While financial information and performance are critically important, the reality in the public service is that social and political elements are also vital for example risk management may be important until a payment is made illegally and the treasury is held responsible Thus an effective performance management system must extend beyond traditional FMIS data to include other performance assessment information (1) Sourced from Wikipedia

  5. Key Performance Indicators Key performance indicators define a set of values against which to measure an organization s performance input activity output outcome Controls Timeliness Process

  6. An Integrated Strategic Performance Framework Development Strategies National Strategic Plans in Ministries Medium Term Budget Framework Programmes (Objectives) Outcomes Activities Outputs Inputs Inputs 6

  7. Types of KPIs Input- how much is spent, the volume of staff hours, material used to build Activity- processing payments, managing cash, producing reports Output number of payments processed, reports produced Outcome- final budget result outcomes depend on strategic objectives Financial- cost of processing a payment Non-financial total number of payments, number of payments processed on due date Efficiency cost to produce each budget report Effectiveness cash forecast within X% of actuals Timeliness payments paid late Control- incidence of payments processed not in compliance with law as % of total payments. Total amount of non-compliant payments Process time and resource taken to review payments centrally

  8. KPIs for Treasury are about internal management and management of budget/spending units KPIs should provide up to date information regarding key areas of risk and workloads for the Treasury. KPIs should also be developed to monitor performance and compliance of spending units KPIs should also be developed regarding other areas of risk including internal controls regarding fraudulent or unusual payments

  9. Government Payment Process- Possible KPIs All government payments are made on the due date in accordance with government legislative requirements Deviation from the due date for payment the goal is not to pay immediately but just-in-time calculate the cost of cash investments foregone Volume and value of payments not made through FMIs Volume and value of payments not paid via bank transfers Impact of large unscheduled payments on cash balances Incidence of detected fraud Cost of ex-ante control function cost per payment- number of detected errors/frauds as a % of total cost Total cost of resources in payment process cost per payment

  10. Revenue Collection All revenues are banked and recorded in the ledger each day Volume and value of revenues collected electronically Value of dishonoured cheques Value of unidentified receipts as % of total Timeliness of revenue reporting - % of revenues not reported the day of collection % of Revenues of general government collected outside of the TSA

  11. Cash Management The objective is to ensure cash is available to execute the budget just-in-time and that government s cash management arrangements are optimized (subject to risk management) Cash forecast is within X% of actuals % deviation from targeted cash balance of TSA value of investment foregone Amount of interest collected for the budget Cost of borrowing (as a total and as an estimate due to forecasting issues)

  12. Bank Reconciliation The objective is to ensure all cashflows are recorded correctly each day in the general ledger Bank ledger discrepancy Date of most recent reconciliation Number of errors Value of errors Oldest/largest error Average time to clear

  13. In-Year and Financial Reporting Reports are produced which are reliable and timely Error corrections required for reporting reliability Reports not produced within X days of end of month/year Material corrections to reports post issuance Incidence of additional queries from executive regarding reports

  14. What happens when KPIs are poorly designed or objectives are not well formulated? 100% of all payments are subject to ex-ante controls rent seeking and total cost of payment process Maximize returns on government cash balances investments which negatively impact market or are high risk Payments made within one day of receipt cash foregone from early release of payment

  15. The Modern role of Transparency in performance management Allowing access to all data allows stakeholders to integrate and review past actions and performance The knowledge that actions are publicly reviewable can enhance controls Publishing procurements above XX value Publishing reports on internet Online access to all FMIS data Georgia Internal and external audit are also important in the overall control framework including in reviewing the appropriateness of KPIs

  16. Conclusions If we do not measure it we can not manage it Performance measurement is key but ultimately we must move up the hierarchy to assess whether the activities of government are contributing to positive outcomes This requires sophisticated systems these systems take time to develop Public servants should be responsible for outputs government is responsible for outcomes 16

  17. Questions

Related


More Related Content

giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#