Reflective Problem-Solving Mentorship in Teaching Scenarios

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REFLECTIVE PROBLEM SOLVING
MENTOR/PROT
ÉGÉ
 SCENARIOS
Learning does not happen without reflection.
Scenario #1
Cookie Cutter Lesson Plans”
 
It’s the first semester and the teacher next door that
you’re mentoring has taught several lessons.
Hearing from the students, the lessons have been
good; however, you notice the structure of the
lessons have all been exactly the same with little
variety.
What would you do to address this situation?
How would you guide your prot
égé
 on how to
incorporate multiple teaching strategies for his/her
teaching.
DC
Mentoring within the Profession:  The Vision
       
(Mertz, 2004, p.551)
Full Induction
(Mentoring)
Career
Advancement
(Brokering)
Professional
Development
(Advising)
Psychosocial
Development
(Modeling)
INTENT
LEVEL OF
INTENSITY
ROLE
1
2
6
5
4
3
KL
How To Address Issues with Protégés
 
1.
With Coaching/Counseling - Questions
2.
With Expert/Teacher - Statements
3.
(In case of emergency) With an Intervention -
Actions
DC
Coaching Role
 
What is the difference between teaching and coaching?
Teaching (short-term mentoring) – teaches others to be like
us
Taking a kid fishing and giving him some of your fish
Coaching – teaches others the skills to solve their own
problems
Asking a series of questions to help people discover their own
answers and internalize a process for problem solving.
Teaching a kid HOW to fish
DC
6 Steps of Coaching
Step 1: Opener
Step 2: Listen
Step 3: Pause
Step 4: Paraphrase
Step 5: Questioning
Step 6: Resolution
KL
Opener
 
“How did it go today?”
“Tell me about…?”
How are things going with…?”
Give me a few more details about..?”
Rating system
DC
Listen
 
Actively listen to what the prot
égé
 is saying.
Be engaged and allow him/her to talk
Don’t interrupt or be distracted
KL
Pause
 
Allow mentees to naturally finish their story.
Gather your thoughts and show that you were
listening for just a few seconds.
Similar to wait time after asking a question in class.
KL
Paraphrase
 
There should be no “I” statements.
I think, I saw, I heard, etc.
There should all be “You” statements
So you are saying, So you are feeling, etc.
1- 2 statements focused on the main idea of the story
1 statement should focus on a feeling
1 statement should be a “because” statement
“So you are feeling frustrated because Johnny Yapsalot talked
too much during your lesson today.”
Don’t worry if you get it wrong, they will correct you.
They will be happy that you are listening
DC
Let’s Practice
 
Partner A: Take 2 to 3 minutes to tell your partner
about the most difficult class you have ever had to
teach.
Partner B: Listen, Pause, and Paraphrase
Did they get it right?
Now switch.
KL
Questioning
 
Once you’ve paraphrased and identified the problem,
questions should be developed to help guide the
protégé in finding resolution.
Should all be “You” questions
Should all be plural questions to allow potential for
multiple solutions
DC
Example Questions
 
 What are some things you want to see the kids
accomplish?  (
seeking to address the standards
)
What are some ways you could have students
demonstrate mastery of standards?  (
practice
)
What are some things that you can control that would
lead to better student behavior?
(
classroom management
)
Who are some people you can use as resources for….?
(
When they just don’t know
)
 
DC
Practice Questioning
 
Partner B:  Restate your previous paraphrase. Now,
ask your partner a question that helps to guide
them to resolution. This may take more than 1
question.
How did that go?
Partner A: Your turn
KL
Resolution
 
Based on the answers to questions, you and the
prot
égé
 should develop a series of 
action steps
with a 
timeline
Have the prot
égé
 repeat the action steps to you
Check in and make adjustments
KL
Follow-up Questions
What did you learn from this situation?
What worked well?
What did you do to make this a success?
What barriers did you have to overcome?
What were challenges to address?
What are your next steps?
When do you expect these results will occur?
How will you know your plan is working?
What will you do if your plans do not work?
KL
Expert Role
 
When you 
have
 to address an issue, then it’s time to
switch hats from a coach to an expert.
The prot
égé
 is stuck.
They don’t know how to fix the issue.
They don’t see the problem.
Most of your early experiences will be in this role
Use the sandwich technique
Start with something the prot
égé
 did well
Get to the meat of the matter (issue/needs improvement)
End with a positive and a resolution with a timeline
DC
Intervention Role
As a last resort, with extreme issues only, you
involve administrators, lead mentors, or
department/grade-level chairs.
Temporary
MCT/Admin/UT get involved
Not planning at all/ unprepared
Serious classroom management issues – safety
Inappropriate/unprofessional conduct in front of students
Saying inappropriate things, dress, Facebook
Develop action plan and timeline for resolution
KL
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PROTÉGÉ
/ MENTOR SCENARIOS
What would you do?
Sections
Lesson Planning
Classroom Management
Professionalism and General Concerns
DC
Lesson Planning
KL
Scenario #2
“Game Planning”
 
Your prot
égé
 has come to you seeking advice for
lesson planning. They seem to be “stuck” with how to
design a plan that is challenging, engaging, and
transitions smoothly. You sit down to “game plan” with
the prot
égé
.
Which role(s) would you use? Coach, Expert, Intervention
How do you walk them through each portion of the lesson
plan template?
(the set, instructional strategies, activities/practice,
assessment, closure)
KL
Scenario #3
“That’s Probably Not a Good Idea”
 
Your prot
égé
 has brought to you a lesson plan that
he has worked on diligently and is truly excited
about.  However, there are multiple aspects to
lesson that you do not think will work well.
What role(s) would you use?
What questions would you raise about this lesson?
Do you let him go through with the lesson in its present
state?
Is it ok to intervene and if so, when would you do so?
KL
Classroom Management
DC
Scenario #4
Everybody’s Talking”
 
Your prot
égé
 has taught a few lessons.  You have noticed
and reflected with him/her that classroom management
is an issue.  He/she is not addressing an excessive
talking issue during the lessons.
Which role(s) would you use?
How would you begin this discussion?
What are some steps/strategies you would give your
prot
égé
?
What would you do if those strategies didn’t work?
DC
Scenario #5
Sinking Ship”
 
Your prot
égé
 is being formally observed by a supervisor.
According to him, the lesson he was teaching floundered.  He
informed you that he was nervous and lost control of not only
the lesson, but classroom management as well.
Which role(s) would you use?
What should you do as well as not do in this case?
Is there anything you and the intern could have done to prevent
this situation?
Is it appropriate to allow an intern to “fail” during an
observation?
DC
Professionalism
DC
Scenario #6
Philosophical Clash of the Titans
 
 You and your prot
égé
 have distinct philosophical
differences in teaching. Her philosophy is teacher
centered teaching strategies, lax classroom
management, and is the know-it-all type.
What are your first steps in this situation?
Should you include anyone else in the case?
What approach would work best in this situation?
DC
Scenario #7
“I.E.P?”
 
Several students in your prot
égé
’s class have I.E.P.s.
Due to the hectic pace at the start of the year, the
modifications have not been implemented up to this
point.  It is October; she comes to you for advice.
Which role(s) would you use?
To what resources might you direct them so they may
have instruction/modification references?
What suggestions might you offer to reinforce how the
intern can provide modifications to the students through
instructional practices and activity planning?
DC
Questions?
 
Lee and Barnett (1994) have defined this process as
follows:
“Reflective questioning is a technique in which one person
prepares and asks questions that are designed to provide
opportunities for the respondent to explore his or her
knowledge, skills, experiences, attitudes, and
values…Reflective questioning encourages the respondent to
explore his or her own thinking; it is not intended to direct
the respondent to a conclusion pre-determined by the
questioner.  For questioning to be truly effective, the
questioner must respect the respondent’s statements, suspend
judgment, and avoid attempts to manipulate his or her
thinking.” (p. 17)
Go forth and mentor!
KL
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Enhance mentorship skills by addressing issues such as cookie-cutter lesson plans through coaching and counseling techniques. Learn the difference between teaching and coaching, utilize the 6 steps of coaching, and explore strategies to guide protégés effectively. Embrace reflective practices for professional growth.

  • Mentorship
  • Coaching
  • Teaching strategies
  • Reflection
  • Professional development

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  1. REFLECTIVE PROBLEM SOLVING MENTOR/PROT G SCENARIOS Learning does not happen without reflection.

  2. Scenario #1 Cookie Cutter Lesson Plans It s the first semester and the teacher next door that you re mentoring has taught several lessons. Hearing from the students, the lessons have been good; however, you notice the structure of the lessons have all been exactly the same with little variety. What would you do to address this situation? How would you guide your prot g on how to incorporate multiple teaching strategies for his/her teaching. DC

  3. Mentoring within the Profession: The Vision INTENT KL (Mertz, 2004, p.551) LEVEL OF INTENSITY ROLE Full Induction (Mentoring) Mentor 6 Patron or Protector Sponsor or Benefactor Counselor, Coach, or Guide Career Advancement (Brokering) 5 4 Professional Development (Advising) 3 2 Expert/Teacher Psychosocial Development (Modeling) Role Model, Peer Pal, or Supporter 1

  4. How To Address Issues with Protgs With Coaching/Counseling - Questions With Expert/Teacher - Statements (In case of emergency) With an Intervention - Actions 1. 2. 3. DC

  5. Coaching Role What is the difference between teaching and coaching? Teaching (short-term mentoring) teaches others to be like us Taking a kid fishing and giving him some of your fish Coaching teaches others the skills to solve their own problems Asking a series of questions to help people discover their own answers and internalize a process for problem solving. Teaching a kid HOW to fish DC

  6. 6 Steps of Coaching Step 1: Opener Step 2: Listen Step 3: Pause Step 4: Paraphrase Step 5: Questioning Step 6: Resolution KL

  7. Opener How did it go today? Tell me about ? How are things going with ? Give me a few more details about..? Rating system DC

  8. Listen Actively listen to what the prot g is saying. Be engaged and allow him/her to talk Don t interrupt or be distracted KL

  9. Pause Allow mentees to naturally finish their story. Gather your thoughts and show that you were listening for just a few seconds. Similar to wait time after asking a question in class. KL

  10. Paraphrase There should be no I statements. I think, I saw, I heard, etc. There should all be You statements So you are saying, So you are feeling, etc. 1- 2 statements focused on the main idea of the story 1 statement should focus on a feeling 1 statement should be a because statement So you are feeling frustrated because Johnny Yapsalot talked too much during your lesson today. Don t worry if you get it wrong, they will correct you. They will be happy that you are listening DC

  11. Lets Practice Partner A: Take 2 to 3 minutes to tell your partner about the most difficult class you have ever had to teach. Partner B: Listen, Pause, and Paraphrase Did they get it right? Now switch. KL

  12. Questioning Once you ve paraphrased and identified the problem, questions should be developed to help guide the prot g in finding resolution. Should all be You questions Should all be plural questions to allow potential for multiple solutions DC

  13. Example Questions What are some things you want to see the kids accomplish? (seeking to address the standards) What are some ways you could have students demonstrate mastery of standards? (practice) What are some things that you can control that would lead to better student behavior? (classroom management) Who are some people you can use as resources for .? (When they just don t know) DC

  14. Practice Questioning Partner B: Restate your previous paraphrase. Now, ask your partner a question that helps to guide them to resolution. This may take more than 1 question. How did that go? Partner A: Your turn KL

  15. Resolution Based on the answers to questions, you and the prot g should develop a series of action steps with a timeline Have the prot g repeat the action steps to you Check in and make adjustments KL

  16. Follow-up Questions What did you learn from this situation? What worked well? What did you do to make this a success? What barriers did you have to overcome? What were challenges to address? What are your next steps? When do you expect these results will occur? How will you know your plan is working? What will you do if your plans do not work? KL

  17. Expert Role When you haveto address an issue, then it s time to switch hats from a coach to an expert. The prot g is stuck. They don t know how to fix the issue. They don t see the problem. Most of your early experiences will be in this role Use the sandwich technique Start with something the prot g did well Get to the meat of the matter (issue/needs improvement) End with a positive and a resolution with a timeline DC

  18. Intervention Role As a last resort, with extreme issues only, you involve administrators, lead mentors, or department/grade-level chairs. Temporary MCT/Admin/UT get involved Not planning at all/ unprepared Serious classroom management issues safety Inappropriate/unprofessional conduct in front of students Saying inappropriate things, dress, Facebook Develop action plan and timeline for resolution KL

  19. PROTG/ MENTOR SCENARIOS What would you do?

  20. Sections Lesson Planning Classroom Management Professionalism and General Concerns DC

  21. Lesson Planning KL

  22. Scenario #2 Game Planning Your prot g has come to you seeking advice for lesson planning. They seem to be stuck with how to design a plan that is challenging, engaging, and transitions smoothly. You sit down to game plan with the prot g . Which role(s) would you use? Coach, Expert, Intervention How do you walk them through each portion of the lesson plan template? (the set, instructional strategies, activities/practice, assessment, closure) KL

  23. Scenario #3 That s Probably Not a Good Idea Your prot g has brought to you a lesson plan that he has worked on diligently and is truly excited about. However, there are multiple aspects to lesson that you do not think will work well. What role(s) would you use? What questions would you raise about this lesson? Do you let him go through with the lesson in its present state? Is it ok to intervene and if so, when would you do so? KL

  24. Classroom Management DC

  25. Scenario #4 Everybody s Talking Your prot g has taught a few lessons. You have noticed and reflected with him/her that classroom management is an issue. He/she is not addressing an excessive talking issue during the lessons. Which role(s) would you use? How would you begin this discussion? What are some steps/strategies you would give your prot g ? What would you do if those strategies didn t work? DC

  26. Scenario #5 Sinking Ship Your prot g is being formally observed by a supervisor. According to him, the lesson he was teaching floundered. He informed you that he was nervous and lost control of not only the lesson, but classroom management as well. Which role(s) would you use? What should you do as well as not do in this case? Is there anything you and the intern could have done to prevent this situation? Is it appropriate to allow an intern to fail during an observation? DC

  27. Professionalism DC

  28. Scenario #6 Philosophical Clash of the Titans You and your prot g have distinct philosophical differences in teaching. Her philosophy is teacher centered teaching strategies, lax classroom management, and is the know-it-all type. What are your first steps in this situation? Should you include anyone else in the case? What approach would work best in this situation? DC

  29. Scenario #7 I.E.P? Several students in your prot g s class have I.E.P.s. Due to the hectic pace at the start of the year, the modifications have not been implemented up to this point. It is October; she comes to you for advice. Which role(s) would you use? To what resources might you direct them so they may have instruction/modification references? What suggestions might you offer to reinforce how the intern can provide modifications to the students through instructional practices and activity planning? DC

  30. Questions? Lee and Barnett (1994) have defined this process as follows: Reflective questioning is a technique in which one person prepares and asks questions that are designed to provide opportunities for the respondent to explore his or her knowledge, skills, experiences, attitudes, and values Reflective questioning encourages the respondent to explore his or her own thinking; it is not intended to direct the respondent to a conclusion pre-determined by the questioner. For questioning to be truly effective, the questioner must respect the respondent s statements, suspend judgment, and avoid attempts to manipulate his or her thinking. (p. 17) Go forth and mentor! KL

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