Phones for Low Vision and Blind Seniors - Features and Recommendations

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Phones for low
vision and blind
seniors
AMY MASON & CLARA VAN GERVEN
NATIONAL FEDERATION OF THE BLIND, JERNIGAN
INSTITUTE
9/27/2024
 
1
What to look for (aka FAQ)?
Most of the users who call us are looking for some combination of the
following features:
Carrier that works for the area
Easy to use
Speech
High contrast
Large fonts, items and icons
Tactile buttons
Emergency contact
Voice dialing
9/27/2024
 
2
Speech vs. no speech
 
In this presentation we have chosen to focus on the talking phones, as
these offer the best accessibility for all blind and many low vision users.
There are a number of easy-to-use, high contrast, tactile button feature
phones which those with minor vision loss may find useful:
Snapfon
Emporia
Doro phones
9/27/2024
 
3
Decision tree
 
Carrier:
Rural or urban? If rural, likely Verizon or AT&T
In between? Try Sprint
 
Do you need speech?
If no:
Low vision is very varied, so workable options will differ by user
Consider Doro, Jitterbug, Snapfon, other large button and/or tactile phone
If yes
Feature phone
Smartphone
9/27/2024
 
4
Verizon - LG Terra
Full readout
5 speeds
Not much lag
Nice speech engine
Invert color
Large text
Mono audio
Sleek and a bit slippery
Voice commands
$96 retail price
9/27/2024
 
5
Verizon - Kyocera Dura XV
Full readout
5 speeds
Very laggy, muddy
Contrast
Normal
Black & white
No speech for app menu
Rugged, grippy phone
Still listed but not available
through Verizon
9/27/2024
 
6
Verizon – Convoy 4
Full readout
5 speeds
A bit muddy
Not much for low vision users
Unlock is not accessible with
speech unless you know what
button is intended
Grippy and ruggedized
Voice commands
$192 retail price
9/27/2024
 
7
Verizon - Samsung Gusto 3
(still)
Tutorial
Full readout
5 speeds
Not the best speech
Slick outer casing
Slightly defined keys
Voice commands
$49.99 retail price
 
9/27/2024
 
8
Sprint - Alcatel Go Flip
KaiOS
Turn on/off speech ##258#
Fairly tactile keyboard
Unlabeled message fields
Tabs in Settings not obvious or
spoken
Speech a bit muddy
Nifty browser interaction with
speech
$99.99 retail price
9/27/2024
 
9
Once and future phone -
iPhone
Massive amount of supporting
material
Large blind and low vision
community
More complex
Steeper learning curve
From $399
9/27/2024
 
10
Smartphones – Samsung
Android
Custom features
TouchWiz
TouchWiz Easy Home
Larger icons and touch targets
Contacts favorites page
Voice Assistant (TalkBack)
Low vision notes
No good default backgrounds
Limited font sizing options
Contrast issues throughout UI
Keyboard
Nonvisual notes
Three-finger swipe is easier to use
than the rotor
More reliable gesture recognition
Simpler gestures
9/27/2024
 
11
Samsung Android - keyboard
9/27/2024
 
12
Smartphones – LG Android
Custom features
EasyHome – simplifies the home screen only
Low vision notes
EasyHome separates the icons better
EasyHome contacts are easy to find, but contrast is poor
Nonvisual notes
Some TalkBack traps in EasyHome
No real advantages
9/27/2024
 
13
Launchers - Wiser
Custom phone and mail interface
Many unlabeled buttons (TalkBack)
Visuals not customizable
Secondary page not customizable with Talkback
Poor app icon contrast
Free
9/27/2024
 
14
Launchers – Big Launcher
Varying use of Home or soft keys
depending on the phone used
Custom phone and mail interface
SOS button
Very easy and high contrast dialer
Works well with TalkBack
Easily customizable
$9.99
9/27/2024
 
15
Launcher - Necta
Unlabeled buttons (TalkBack) including dialer
Good white on black mode
No black on white mode
ActivePERS option goes to web, changes contrast
SOS option
GPS and send current position
Simplified camera interface
Simplified media gallery
News
Apps are well separated and provide good touch
targets
Alarm has tricky visuals
$6.99
9/27/2024
 
16
Launchers - conclusion
 
There are many supposedly simple launchers out there, but not many
live up to the needs of their target audience.
9/27/2024
 
17
Contact info
 
Clara Van Gerven
 
Manager of Accessibility Programs
 
cvangerven@nfb.org
 
(410) 659-9314, extension 2410
 
Amy Mason
 
Access Technology Specialist
 
amason@nfb.org
 
(410) 659-9314, extension 2424
9/27/2024
 
18
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Learn about the key features to look for in phones designed for low vision and blind seniors, such as high contrast, large fonts, tactile buttons, and speech functionality. Explore a variety of options and carriers like Verizon, AT&T, and Sprint. Discover specific phone models like LG Terra, Kyocera Dura XV, Convoy 4, and Samsung Gusto 3 tailored for accessibility needs.

  • Low Vision
  • Blind Seniors
  • Accessibility Features
  • Speech Technology
  • Verizon

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  1. Phones for low vision and blind seniors AMY MASON & CLARA VAN GERVEN NATIONAL FEDERATION OF THE BLIND, JERNIGAN INSTITUTE 1 9/27/2024

  2. What to look for (aka FAQ)? Most of the users who call us are looking for some combination of the following features: Carrier that works for the area Easy to use Speech High contrast Large fonts, items and icons Tactile buttons Emergency contact Voice dialing 2 9/27/2024

  3. Speech vs. no speech In this presentation we have chosen to focus on the talking phones, as these offer the best accessibility for all blind and many low vision users. There are a number of easy-to-use, high contrast, tactile button feature phones which those with minor vision loss may find useful: Snapfon Emporia Doro phones 3 9/27/2024

  4. Decision tree Carrier: Rural or urban? If rural, likely Verizon or AT&T In between? Try Sprint Do you need speech? If no: Low vision is very varied, so workable options will differ by user Consider Doro, Jitterbug, Snapfon, other large button and/or tactile phone If yes Feature phone Smartphone 4 9/27/2024

  5. Verizon - LG Terra Full readout 5 speeds Not much lag Nice speech engine Invert color Large text Mono audio Sleek and a bit slippery Voice commands $96 retail price 5 9/27/2024

  6. Verizon - Kyocera Dura XV Full readout 5 speeds Very laggy, muddy Contrast Normal Black & white No speech for app menu Rugged, grippy phone Still listed but not available through Verizon 6 9/27/2024

  7. Verizon Convoy 4 Full readout 5 speeds A bit muddy Not much for low vision users Unlock is not accessible with speech unless you know what button is intended Grippy and ruggedized Voice commands $192 retail price 7 9/27/2024

  8. Verizon - Samsung Gusto 3 (still) Tutorial Full readout 5 speeds Not the best speech Slick outer casing Slightly defined keys Voice commands $49.99 retail price 8 9/27/2024

  9. Sprint - Alcatel Go Flip KaiOS Turn on/off speech ##258# Fairly tactile keyboard Unlabeled message fields Tabs in Settings not obvious or spoken Speech a bit muddy Nifty browser interaction with speech $99.99 retail price 9 9/27/2024

  10. Once and future phone - iPhone Massive amount of supporting material Large blind and low vision community More complex Steeper learning curve From $399 10 9/27/2024

  11. Smartphones Samsung Android Custom features TouchWiz TouchWiz Easy Home Nonvisual notes Three-finger swipe is easier to use than the rotor More reliable gesture recognition Simpler gestures Larger icons and touch targets Contacts favorites page Voice Assistant (TalkBack) Low vision notes No good default backgrounds Limited font sizing options Contrast issues throughout UI Keyboard 11 9/27/2024

  12. Samsung Android - keyboard 12 9/27/2024

  13. Smartphones LG Android Custom features EasyHome simplifies the home screen only Low vision notes EasyHome separates the icons better EasyHome contacts are easy to find, but contrast is poor Nonvisual notes Some TalkBack traps in EasyHome No real advantages 13 9/27/2024

  14. Launchers - Wiser Custom phone and mail interface Many unlabeled buttons (TalkBack) Visuals not customizable Secondary page not customizable with Talkback Poor app icon contrast Free 14 9/27/2024

  15. Launchers Big Launcher Varying use of Home or soft keys depending on the phone used Custom phone and mail interface SOS button Very easy and high contrast dialer Works well with TalkBack Easily customizable $9.99 15 9/27/2024

  16. Launcher - Necta Unlabeled buttons (TalkBack) including dialer Good white on black mode No black on white mode ActivePERS option goes to web, changes contrast SOS option GPS and send current position Simplified camera interface Simplified media gallery News Apps are well separated and provide good touch targets Alarm has tricky visuals $6.99 16 9/27/2024

  17. Launchers - conclusion There are many supposedly simple launchers out there, but not many live up to the needs of their target audience. 17 9/27/2024

  18. Contact info Clara Van Gerven Amy Mason Manager of Accessibility Programs Access Technology Specialist cvangerven@nfb.org amason@nfb.org (410) 659-9314, extension 2410 (410) 659-9314, extension 2424 18 9/27/2024

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