Performance-Based Contracting and PIPS Approach

 
PIPS
Performance Information Procurement System
 
 
Performance-Based Contracting
 
In the performance-based approach, an
agency says 
what problem needs to be solved
and allows contractors to make bids detailing
their proposed solutions.
 
According to:
 
.com
 
What does the PIPS approach offer?
 
Identifies Suppliers who can 
see the entire project 
through
completion
Allows identification of 
all associated risks 
and provides for
a comprehensive 
mitigation plan 
to address each risk
 
Process efficiencies provide 
win/win
 environment
 
Shifts 
contract management 
supplier to enable profit
maximization
 
Suppliers with 
superior expertise
 can differentiate
themselves
 
Relies on 
dominant 
information to minimize decision
making
 
It is simple
 
It is accurate
 
It is measurable
 
It stands out
 
It minimizes decision making
 
It predicts the future outcome
 
It is clearly understandable among all parties
It shows the supplier’s understanding what are required
 
What is dominant information?
 
Roof material is high performing:
 
Tensile strength is 800 PSI
Elongation is 300 percent
Tear strength is 400 lbs
Xenon testing: 10,000 hrs
 
Roof material has been installed
and is performing:
 
65 customer responses
Average roof age: 25 years
Percent not leaking: 99%
Customer satisfaction: 9.8
 
Non-Dominant
 
Dominant
 
 
 
Non-Dominant
 
Industry Structure
 
Price based 
(transaction based)
Wrong person talking
Decision making on both sides
Experts told to not think
Buyer tells the vendor what to do
and how to do it
 
Best Value 
(efficient, minimized
transactions)
Buyer says what he wants
Vendors tell buyer what he can get
 
Performance Characteristics
 
The State
“The lowest possible quality
that I want.”
 
Contractors
“The highest possible value
that you will get.”
 
Minimum
Maximum
 
Problem with Price-Based Systems
 
Performance
 
High
 
Low
 
Risk
High
Low
 
Best Value vs. Low Bid
 
Contractor 1
Contractor 2
Contractor 3
Contractor 4
 
PIPS Approach
 
Identifies suppliers who can see the entire project through
completion
Focus on what is needed rather than how it will be accomplished
Process efficiencies provide win/win environment
Allows identification of all associated risks and provides for a
comprehensive mitigation plan to address each risk
Suppliers with superior expertise can differentiate themselves
Shifts contract management supplier to enable profit maximization
Relies on dominant
 
information to minimize decision making
 
Level of expertise (LE)
Claims and verifiable performance metrics
No names or marketing materials
 
Risk Assessment (RA)
Risks and mitigation plan
No names or marketing materials
 
Value Added (VA)
Claims and verifiable performance metrics
No names or marketing materials
 
 
 
Project Submittals
 
Two Pages
 
Two Pages
 
 
 
Two Pages
 
Project Capability Submittal
 
Claim:
Best project manager in company, does only clean room
projects, best in the Midwest area.
 
Verifiable performance metrics:
1.
Performance history for last 10 years
2.
20 clean room projects completed
3.
Average scope $50M
4.
Customer satisfaction 9.5
5.
Cost deviation .1 percent
6.
Time deviation 1 percent
Sample Risk Assessment
Risk: Concrete Escalation
 
RA Plan 2
The cost of concrete has been rising drastically. Since this project
requires a substantial amount of concrete, cost is a risk. To
minimize this risk, we have signed a contract with a local concrete
manufacturer to prevent any increase in cost during the duration of
this project.
 
RA Plan 1
The owner can be assured all risks associated with
material escalations will be eliminated because we offer
the benefit of an experienced project team that includes
the most detailed, prequalified and extensive list of
subcontractors and suppliers from around the world.
 
 
MARKETING
 
Claim:
Vendor will track all building major components for the first year
including energy consumption, and give client recommendations
to extend life of the building.
 
Verifiable performance metrics:
1.
Last five buildings, vendor has done this
2.
Performance metrics:
9.5 customer satisfaction
$40M scope
Deviation rate 1 percent
Rating on value of documentation 10 percent
References and documentation available upon request
 
Value-Added Submittal
 
Selection Phase Filters and
Clarification Phase
 
2
 
Performance Information Procurement System
 
Vendor is not an expert
Filter 1
PC
Filter 2
Interview
Filter 3
Prioritize
 
   
Filter 4
Dominance
Check
 
CLARIFICATION
 
 
-
Vendor clarifies proposal
-
Client concerns addressed
-
Detailed schedule
-
Risk activities
-
Risk mitigation plan
-
Performance metrics
-
Weekly risk report developed
AWARD
 
Risk Management Plan
Quality Control
Usage Reports
 
  Weekly Risk Report
 
Quality Assurance
 
Considering:
Pass/fail criteria (required forms)
Scored and weighted criteria  (level of expertise,
risk assessment, value add, interview)
Weighted criteria (price)
Select potential best value supplier
One supplier,  the potential best value, will
move forward into the clarification phase
 
Selection Criteria
 
The interview of key personnel is the event when the selection committee can
get the most dominant information to identify a best value supplier.
 
The interview is different in the following ways:
The key person who will do the work is the one who will be interviewed.
The interview is searching for an "expert“.
The interview is non-technical.
The interview is searching for an individual who can lead a team.
 
The interview should have the following characteristics:
Be as short as possible.  A 20 minutes duration is sufficient.
The number of questions should be limited to a few questions, and clarifications
can be asked if the key personnel do not respond in a dominant fashion.
 
Interview
 
Interview Objectives
 
Can the individual see into the future?
 
Does the individual know what they are looking for?
 
Does the individual see the project as complex or simple?
 
Is the person quick, concise, very perceptive and polite?
 
Can a project manager quickly identify what to do on a
project?
 
Rating System
 
Two components:
Claims
Verifiable performance measurements (VPM) to substantiate
each claim
 
 
High performance claim with VPM
 
 
High/Low performance claim with no VPM
If a decision has to be made
 
 
Low performance claim with VPM
 
10
 
5
 
1
 
Clarification Phase Deliverables
 
Scope of work (what is “in” and “out”)
Executive summary of project
Detailed project schedule
Detailed cost schedule
Weekly risk report
Risk activities
Performance measurements
Risk mitigation plan
Milestone schedule
 
 
Performance metrics
 
Usage reports
 
Risk management plan
 
Managing Supplier Performance
Weekly Risk Reports
Scope of Project
 
 
Assume No External
Risk
 
How cost is controlled while maintaining supplier
margins………
 
Risks Outside of Supplier Control
 
WEATHER
 
Revised
Specifications
 
Non-responsive
 Client
 
Useful Tips
 
 Include any legal exceptions,
objections, or additions
Include verification sources for
claims made in submission
No identifying information
Weekly risk report is for the
clarification phase
 
 
 
QUESTIONS?
 
This publication is issued by the Office of Management and Enterprise Services as authorized by Title 62, Section 34. Copies have not been printed
but are available through the agency website. This work is licensed under a Creative Attribution-NonCommercial-NoDerivs 3.0 Unported License.
Slide Note

Welcome to the pre-education for the PIPS methodology, a unique procurement process that we have utilized since 2009. The Performance Information Procurement System, or PIPS, is a form of Performance Based Contracting that has been very successful in the State of Oklahoma.

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Performance-Based Contracting involves agencies defining problems for contractors to bid on, while the PIPS approach offers benefits like risk identification and mitigation plans, process efficiencies, and profit maximization through supplier expertise. It emphasizes simplicity, accuracy, measurability, and clear communication. Contrasting dominant and non-dominant information, it showcases how industry structures impact vendor selection and risk management strategies in roofing projects. Lastly, it compares price-based and value-based approaches in performance characteristics, highlighting decision-making dynamics and efficiency considerations.

  • Performance-Based Contracting
  • PIPS Approach
  • Risk Mitigation
  • Supplier Management
  • Value-Based vs Price-Based

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  1. Performance-Based Contracting PIPS Performance Information Procurement System

  2. Performance-Based Contracting According to: .com In the performance-based approach, an agency says what problem needs to be solved and allows contractors to make bids detailing their proposed solutions.

  3. What does the PIPS approach offer? Identifies Suppliers who can see the entire project through completion Allows identification of all associated risks and provides for a comprehensive mitigation plan to address each risk Process efficiencies provide win/win environment Shifts contract management supplier to enable profit maximization Suppliers with superior expertise can differentiate themselves Relies on dominant information to minimize decision making

  4. It is simple It is accurate It is measurable It stands out It minimizes decision making It predicts the future outcome It is clearly understandable among all parties It shows the supplier s understanding what are required

  5. vs.Non-Dominant Dominant Non-Dominant Roof material is high performing: Roof material has been installed and is performing: Tensile strength is 800 PSI Elongation is 300 percent Tear strength is 400 lbs Xenon testing: 10,000 hrs 65 customer responses Average roof age: 25 years Percent not leaking: 99% Customer satisfaction: 9.8

  6. Industry Structure High III. Negotiated-Bid II. Value Based Owner selects vendor Negotiates with vendor Vendor performs Best Value (Performance and price measurements) Quality control Performance Contractor minimizes risk I. Price Based IV. Unstable Market Specifications, standards and qualification based Management & Inspection Client minimizes risk Perceived Competition Low High

  7. Performance Characteristics Price based (transaction based) Wrong person talking Decision making on both sides Experts told to not think Buyer tells the vendor what to do and how to do it Best Value (efficient, minimized transactions) Buyer says what he wants Vendors tell buyer what he can get

  8. Problem with Price-Based Systems The State Contractors The lowest possible quality that I want. The highest possible value that you will get. High High Maximum Minimum Low Low

  9. Best Value vs. Low Bid High Low High Low Contractor 1 Contractor 2 Contractor 1 Contractor 2 Contractor 3 Contractor 4 Contractor 3 Contractor 4 Low High Low High

  10. PIPS Approach Identifies suppliers who can see the entire project through completion Focus on what is needed rather than how it will be accomplished Process efficiencies provide win/win environment Allows identification of all associated risks and provides for a comprehensive mitigation plan to address each risk Suppliers with superior expertise can differentiate themselves Shifts contract management supplier to enable profit maximization Relies on dominantinformation to minimize decision making

  11. Project Submittals Two Pages Level of expertise (LE) Claims and verifiable performance metrics No names or marketing materials Two Pages Risk Assessment (RA) Risks and mitigation plan No names or marketing materials Two Pages Value Added (VA) Claims and verifiable performance metrics No names or marketing materials

  12. Project Capability Submittal Claim: Best project manager in company, does only clean room projects, best in the Midwest area. Verifiable performance metrics: 1. Performance history for last 10 years 2. 20 clean room projects completed 3. Average scope $50M 4. Customer satisfaction 9.5 5. Cost deviation .1 percent 6. Time deviation 1 percent

  13. Sample Risk Assessment Risk: Concrete Escalation RA Plan 1 The owner can be assured all risks associated with material escalations will be eliminated because we offer the benefit of an experienced project team that includes the most detailed, prequalified and extensive list of subcontractors and suppliers from around the world. RA Plan 2 The cost of concrete has been rising drastically. Since this project requires a substantial amount of concrete, cost is a risk. To minimize this risk, we have signed a contract with a local concrete manufacturer to prevent any increase in cost during the duration of this project.

  14. Value-Added Submittal Claim: Vendor will track all building major components for the first year including energy consumption, and give client recommendations to extend life of the building. Verifiable performance metrics: 1. Last five buildings, vendor has done this 2. Performance metrics: 9.5 customer satisfaction $40M scope Deviation rate 1 percent Rating on value of documentation 10 percent References and documentation available upon request

  15. Selection Phase Filters and Clarification Phase Filter 3 Prioritize (Identify Best Value) Filter 4 Dominance Check Filter 1 Project Capability Filter 2 Interview Clarification Phase High Criteria Criteria Dominance Check Minimized decision making in selection -Vendor clarifies proposal -Client concerns addressed -Detailed schedule -Risk activities -RMP -Performance metrics -WRR Quality of Vendors -Level of Expertise (LE) -Risk Assessment (RA) -Value Added (VA) -Cost -Schedule -Cost -Interview -LE -RA -VA Award -Best Value is within cost range -BV dominant information is valid Low Time

  16. Performance Information Procurement System Vendor is an expert Vendor is an expert 2 2 CLARIFICATION Weekly Risk Report Vendor is not an expert Filter 1 PC Filter 2 Interview Filter 3 Prioritize Risk Management Plan Quality Control Usage Reports AWARD -Vendor clarifies proposal -Client concerns addressed -Detailed schedule -Risk activities -Risk mitigation plan -Performance metrics -Weekly risk report developed Filter 4 Dominance Check Quality Assurance

  17. Selection Criteria Considering: Pass/fail criteria (required forms) Scored and weighted criteria (level of expertise, risk assessment, value add, interview) Weighted criteria (price) Select potential best value supplier One supplier, the potential best value, will move forward into the clarification phase

  18. The interview of key personnel is the event when the selection committee can get the most dominant information to identify a best value supplier. The interview is different in the following ways: The key person who will do the work is the one who will be interviewed. The interview is searching for an "expert . The interview is non-technical. The interview is searching for an individual who can lead a team. The interview should have the following characteristics: Be as short as possible. A 20 minutes duration is sufficient. The number of questions should be limited to a few questions, and clarifications can be asked if the key personnel do not respond in a dominant fashion.

  19. Interview Objectives Can the individual see into the future? Does the individual know what they are looking for? Does the individual see the project as complex or simple? Is the person quick, concise, very perceptive and polite? Can a project manager quickly identify what to do on a project?

  20. Rating System Two components: Claims Verifiable performance measurements (VPM) to substantiate each claim 10 High performance claim with VPM High/Low performance claim with no VPM If a decision has to be made 5 1 Low performance claim with VPM

  21. Clarification Phase Deliverables Scope of work (what is in and out ) Executive summary of project Detailed project schedule Detailed cost schedule Weekly risk report Risk activities Performance measurements Risk mitigation plan Milestone schedule

  22. Managing Supplier Performance Weekly Risk Reports Performance metrics Usage reports Risk management plan

  23. How cost is controlled while maintaining supplier margins Risks Outside of Supplier Control WEATHER Scope of Project Revised Specifications Assume No External Risk Non-responsive Client

  24. Useful Tips Include any legal exceptions, objections, or additions Include verification sources for claims made in submission No identifying information Weekly risk report is for the clarification phase

  25. QUESTIONS? This publication is issued by the Office of Management and Enterprise Services as authorized by Title 62, Section 34. Copies have not been printed but are available through the agency website. This work is licensed under a Creative Attribution-NonCommercial-NoDerivs 3.0 Unported License.

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