Payroll/Personnel System (PPS)

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This report provides statistics and updates from the USDA National Finance Center PRT Meeting held on February 7, 2024. It includes information on Software Change Requests (SCR), Scheduled Release Summary, SCR breakdown by Line of Business (LOB), Completed SCR Totals, Incident Report (IR) Summary for PPS, IR Average Days at Closure, and Completed PPS IR Totals. The data reflects project statuses, completion totals, and incident management details as of the specified date.


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  1. USDA, National Finance Center PRT Meeting February 7, 2024 Payroll/Personnel System (PPS), EmpowHR & webTA Statistics 1

  2. Software Change Requests (SCR) as of February 7, 2024 Scheduled Release Summary GESD Projects Scheduled 116 Open Projects Scheduled GESD Projects Unscheduled Breakdown By Status 47 Pending (HOLD/RESP) 77 FRD Assigned 308 TBD 2

  3. SCR by LOB as of February 7, 2024 Unscheduled Project Breakdown By Line of Business (LOB) Line of Business Total by LOB PPS 233 EmpowHR 68 HRLOB (PPS/EmpowHR) 51 NON-CORE 0 GovTA, Paycheck8,webTA 34 Other 52 3

  4. SCR Scheduled Release Summary as of February 7, 2024 Scheduled Release Summary CY 2024 Pay Period 06 Projects 21 Projects Scheduled CY 2024 Off Release Pay Periods 3-5 Projects 9 Projects Scheduled Note - Projects remain open 2 pay periods after implementation 4

  5. Completed SCR Totals as of February 7, 2024 Completed SCR Totals 2024 19 2023 386 5

  6. Incident Report (IR) Summary as of February 7, 2024 PPS IR Summary Number August September October November December January Beginning Balance 143 148 140 157 154 154 Received 132 134 121 120 112 155 Closed 127 142 104 123 112 142 Ending Balance 148 140 157 154 154 167 6

  7. IR Average Days at Closure as of February 7, 2024 PPS IR Average Days at Closure Priority Category August September October November December January Critical 3 3 0 5 9 3 Non Critical 6 18 5 6 30 30 7

  8. Completed PPS IR Totals as of February 7, 2024 Completed PPS IR Totals 2024 142 2023 1409 8

  9. EmpowHR IR Summary as of February 7, 2024 EmpowHR IR Summary Number August September October November December January Beginning Balance 84 94 93 97 88 74 Received 50 33 52 48 33 57 Closed 40 34 48 57 47 39 Ending Balance 94 93 97 88 74 92 9

  10. EmpowHR IR Average Days at Closure as of February 7, 2024 EmpowHR IR Average Days at Closure Priority Category August September October November December January Critical 0 0 1 8 5 4 Non Critical 26 30 24 54 43 23 10

  11. Completed EmpowHR IR Totals as of February 7, 2024 Completed EmpowHR IR Totals 2024 39 2023 576 11

  12. webTA IR Statistics as of February 7, 2024 webTA IR Summary Number August September October November December January Beginning Balance 31 28 24 27 30 30 Received 10 7 13 14 8 17 Closed 13 11 10 11 8 12 Ending Balance 28 24 27 30 30 35 12

  13. webTA IR - Average Days at Closure as of February 7, 2024 webTA IR Average Days at Closure Priority Category August September October November December January Critical 0 0 0 0 0 0 Non Critical 20 11 4 9 8 19 13

  14. webTA IR Summary as of February 7, 2024 Completed webTA IR Totals 2024 12 2023 106 14

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